Experience

Rocketmakers

• United Kingdom
• Software Development
• 1 - 100 Employee

• Project Manager

  • Nov 2020 - Present



N/A

• Career break

  • Dec 2019 - Oct 2020



Helastel

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Operations Director

  • Nov 2018 - Nov 2019

  Reporting to the board with responsibility for the P&L and margin the Operations team, I ensured we prioritised customer satisfaction while pursuing our ambitious growth targets. This required adding responsibility for the Services team in to my role, continuing to oversee the delivery work I had initiated as Head of Projects.

• Head of Projects

  • Mar 2018 - Nov 2018

  Reporting to the Operations Director with responsibility for the delivery of all in-flight projects and definition of all project management related process and governance processes to facilitate operational growth in line with business targets. Responsibilities included:• Project Delivery Management - Supervising the management of a portfolio of projects within cost, time and scope constraints, owning responsibility for profit and loss.• Project Intervention – Identifying and providing direct intervention and project management for projects that are failing to deliver.• Project Process Definition – Creating project management processes and producing project management tools and collateral to support projects throughout the software delivery cycle.• Project Governance - Leading the review and approval of new project bids, the handover of projects from Sales to Delivery and from Delivery to Service. Also the ongoing monitoring, tracking and internal and external reporting.• Resource development – Capacity planning and recruitment of new project managers, direct line management and career development responsibility for all project managers within the business. Show less



Civica

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Programme Delivery Manager

  • Jan 2013 - Mar 2018

  Programme Delivery Manager, reporting to the business unit director, with responsibility for: • Project Delivery Management - Supervising the management of a portfolio of projects within cost, time and scope constraints, owning responsibility for profit and loss. • Project Governance - Contributing to the creation and review and approval of new project bids, to the handover of projects from Sales to Delivery and, from Delivery to Service. Also the ongoing monitoring, tracking and internal and external reporting. • Process Improvement – Contribute to improvement of the project management practice and production of project management tools and collateral in order to improve processes and working practices. • Project Intervention – Providing direct intervention and project management support for projects that are facing delivery challenges. • Resource development – Capacity planning and recruitment of new project managers into the business unit, direct line management and career development responsibility for project managers within the business unit. Show less



IPL

• United Kingdom
• IT Services and IT Consulting
• 300 - 400 Employee

• Strategic Account Manager

  • Jan 2010 - Dec 2012

  Account Manager responsible for all day to day commercial activities. Engagements included managed service, resource augmentation, fixed price and T&M project delivery.

• Project Manager / Consultant

  • Jan 2005 - Dec 2009

  Various Project Management and Consultancy assignments including:Project Manager on a project to deliver regulatory change for a large Building Society, replacing unsupported End User Computing Applications with formally developed, tested and supported equivalents.Delivery Manager responsible for analysis, design, development and acceptance of updates to an ETL system which provides MI data across a B2B link between two financial organisations.Consultant on a Business Transformation project responsible for due diligence during the outsourcing of the IT function of a major mobile network operator. Responsibilities included production of contract schedules to detail specific responsibilities, service level agreements, key performance indicators and liquidated damage conditions for the outsourcing contract.Project Manager responsible for design, development and acceptance of a number of enhancements to provide flexible charging schemes for prepay customers on a major mobile network operator's bespoke IN Prepay Rating Platform. Consultant on a project trialling technology for ‘next generation’ congestion charging systems. The project team consisted of technology suppliers from across Europe and America who provided, installed and operated a range of technology components to assess a number of different system configurations. Show less

• Team Leader/Project Manager

  • May 1999 - Dec 2004

  Team Leader then Project Manager responsible work allocation to, and supervision of, the implementation team through development, integration test and acceptance test phases for delivery of the Mobility Management functionality of a GSM HLR Control Function (HCF).

• Senior Designer

  • Jun 1993 - Apr 1999

  Various assignments including:Senior Designer on a project developing a system that synchronised transmission of scrambled content and conditional access content.Senior Designer on a project developing set-top box software to provide selective dissemination of broadcast data (“narrow-cast”).Senior UI Designer on a project developing a system to provide non-intrusive monitoring and surveillance of large SS7 telecommunications networks

• Software Designer

  • Mar 1991 - May 1993

  Various assignments including:Designer on a team developing a prototype user interface for a control and monitoring application for a manufacturing process.Designer on a project developing an operational control and communications system for use in Air Traffic Control and Emergency Services applications.



Mitel

• Telecommunications
• 700 & Above Employee

• Software Engineer

  • Oct 1989 - Feb 1991

  Development of new features and BAU support of digital PABX system. Development of new features and BAU support of digital PABX system.