Experience

Paycor

• United States
• Software Development
• 700 & Above Employee

• • Feb 2022 - Present

• • Jun 2019 - Feb 2022

• • Apr 2018 - Jun 2019

• • Nov 2015 - Apr 2018

  • Acted as liaison between the business customer and IT/development teams to successfully capture & document business requirements and implement solutions that improve business process• Played a key role in the development and execution of a full departmental re-design, including defining new business process, re-structuring of associates and teams, and determining appropriate segmentation of work• Outlined and documented a transformed end to end Implementation business process in the form of a placemat to enable all associates to adopt and understand the new process• Owned and monitored the new business process for 6 months following the roll out, including process support meetings with managers and governing/approving all requested process changes• Managed groups of business testers for the roll out of various technical solutions in Salesforce• Assumed Paycor ownership of the Cloud Coach 3rd party vendor relationship including multiple upgrades • Served as a Salesforce.com and Cloud Coach subject matter expert including the identification and solutioning of a major project creation performance issue• Created new standard reports and dashboards for Implementation and acted as an expert Salesforce.com and Cloud Coach resource for all management with work queue reporting Show less

• • Oct 2014 - Nov 2015

  • Managed and trained a team of resources to successfully complete high priority projects during peak season• Developed and executed a 12 week plan to enhance employee engagement during peak season, receiving over 90% participation from 100+ employees• Utilized root cause analysis on 50-200 page payroll registers to find discrepancies and identify solutions for the high revenue team• Completed a variety of employee change and set up tasks within multiple systems and databases efficiently and effectively to maintain client satisfaction and data accuracy Show less



DePaul Cristo Rey High School

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Business Intern

  • Jun 2014 - Aug 2014

  • Created a new 300-student database to allow for more accuracy and efficiency in handling all student data • Developed a payment system to organize and control the money flow of approximately 2,500 tuition payments per year, leading to a 100% collection rate for the 14/15 school year, a dramatic increase from the previous year • Identified and updated data file inefficiencies to improve the business department processes • Created a new 300-student database to allow for more accuracy and efficiency in handling all student data • Developed a payment system to organize and control the money flow of approximately 2,500 tuition payments per year, leading to a 100% collection rate for the 14/15 school year, a dramatic increase from the previous year • Identified and updated data file inefficiencies to improve the business department processes



Procter & Gamble

• United States
• Manufacturing
• 700 & Above Employee

• Human Resources Co-op

  • May 2013 - Jan 2014

  • Expanded the North America onboarding toolkit to 4 global regions to deliver a smooth transition for new hires • Developed a plan to increase associate utilization of the onboarding tool and to improve HR managers’ involvement • Established strong relationships with HR managers across the globe to ensure onboarding was consistent across business units and maintained within the regions • Led the process to update the Business Continuity Plan ensuring easy accessibility instructions for key managers to maintain business productivity in case of a disaster, achieving 100% compliance from key leaders in the business • Managed the Myers-Briggs program for over 300 employees to enable diversity of personality styles and to create more efficiency between managers and direct reports, completing over 20 group verification sessions • Improved work life balance by planning and leading multiple health and wellness activities to engage and encourage employees to live a healthier lifestyle, receiving outstanding feedback from attendees and senior managers Show less



Mercy Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Lifeguard

  • Mar 2012 - May 2013



Cincinnati Recreation Commission

• Cincinnati, Ohio Area

• Manager

  • May 2012 - Aug 2012

  • Managed all pool operations including membership sales, chemical & water maintenance, staff schedules, and cleanliness of restrooms & pool deck while upholding OSHA standards • Developed a swim lesson program including over 50 children with varying swimming abilities and instructed swim lessons in groups of 5-7 children, keeping a patient and level head to enable the children’s progression • Enforced an educated staff to ensure a proactive and preventative environment with reduced emergencies • Practiced interpersonal and communication skills to promote exemplary customer service to over 100 members to exceed the neighborhood’s high expectations and maintain the pool’s high attendance Show less



YMCA of the USA (National Resource Office)

• United States
• Non-profit Organizations
• 700 & Above Employee

• Lifeguard

  • Feb 2011 - Feb 2012