Jefe de Operaciones del Centro Especializado en Enfermedades Profesionales (CEEP)

• Jan 2022 - Present

Mantener la continuidad operativa del Centro Mejorar los indicadores clave de la operación, que incluyen satisfacción usuaria, normativos y de eficiencia Mantener la continuidad operativa del Centro Mejorar los indicadores clave de la operación, que incluyen satisfacción usuaria, normativos y de eficiencia

Guest Professor

• 2019 - Present

Diploma "Management and Leadership in Healthcare Companies", course “Lean Six Sigma Methodology in Healthcare”

Co-creator and Professor

• Oct 2018 - Present

Diploma "Tools for Process Continuous Improvement in Critical Health Services - Lean Six Sigma".Designing and teaching the courses "Process Management and optimization in health", which deals with the main methodologies and philosophies of process improvement in health and "Application of Lean Six Sigma to a critical health service project", which as its name indicates, focuses on the application of the Lean Six Sigma methodology in a real project in the student service, including projects in Laboratory, ED, Pharmacy, Hospitalized services, among others. Show less

Miembro Directiva

• Jul 2018 - Present

Founder and Director

• Jun 2019 - Apr 2022

Creation, design, and development of training opportunities in Lean Six Sigma, personalized for healthcare personnel, including workshops, webinars, talks and online courses. Leadership of proposal and negotiation processes for consulting and training projects with public and private health institutions. Creation, design, and development of training opportunities in Lean Six Sigma, personalized for healthcare personnel, including workshops, webinars, talks and online courses. Leadership of proposal and negotiation processes for consulting and training projects with public and private health institutions.

Telehealth Commercial Director

• Apr 2020 - Oct 2020

Start-up and management of Cardiointegral.cl, a cardiology examination service at home. Start-up and management of Cardiointegral.cl, a cardiology examination service at home.

Process and Proyect Manager

• Jul 2017 - Jan 2019

Leading process improvement initiatives in the organization, including planning, coordination with clinical / administrative teams, presentations of progress to different levels and implementation of improvements. Including projects related to: -Supply management in various hospitalized services, including the coordination of the implementation of information systems. - In-hospital pharmacy; dispensing of medicines, care of collaborators, management of oncological protocols. -Storage and distributoin Center, teams coordination improvements, distribution logistics, location visualization, claims management. -Accounts area, improvements aimed at decreasing account times, proposing a new structure for de area. -Admission, improvements aiming to decrease the attention and waiting times -Surgical programming, standardizing and improving the process Also participating in the implementation of SAP and electronic patients record, from a process perspective, Show less

Guest Professor

• 2017 - 2018

Guest professor of the Update and Development Program for Executives in the Clinics and Hospitals Directors, given jointly by the University of Chile Public Health School and by Clínica Las Condes. Generating and dictating the Lean Six Sigma Methodology course, from the Clinical Management module. Guest professor of the Update and Development Program for Executives in the Clinics and Hospitals Directors, given jointly by the University of Chile Public Health School and by Clínica Las Condes. Generating and dictating the Lean Six Sigma Methodology course, from the Clinical Management module.

Surgical Services Senior Manager

• Apr 2017 - Jun 2017

Responsible for managing the operational indicators of Surgical Services of the clinic, generating improvements in case of deviations. Responsible for conducting analyzes for different areas of Surgical Services, including topics such as activity, occupation, equipment relevance, clinical staff load, supply flows, among others. Generator of improvement projects for Surgical Services, in an operative, tactical and strategic level.

Efficiency and operational excellence engineer

• Mar 2016 - Apr 2017

Part of the team in charge of ensuring the efficiency and operational excellence of the clinical and administrative processes of the clinic. All this supported by the Lean Six Sigma methodology (and more operationally DMAIC) and a multidisciplinary team of health professionals. Responsible for the execution of the improvement project of Surgical Services. Director of the Internal Contest "Your Idea Counts", which gathered initiatives of all Clinic's workers. Responsible for the design, planning and execution of the contest, culminating with the implementation of the best initiatives. Show less

Assistant Professor

• Jan 2016 - Jan 2016

Assistant professor at the Summer School University of Chile (Escuela de Verano Universidad de Chile). Innovation: Science and Technology for Entrepreneurship Workshop Technological Impact Analysis

Monitor Área Difusión Colegios, Facultad de Ciencias Físicas y Matemáticas

• Mar 2011 - Jan 2016

Monitor que se desempeña informando a alumnos de educación media de diversos colegios y liceos acerca de las distintas carreras de la FCFM, además de la vida universitaria en general. Esto en formatos de Ferias Universitarias en los mismos establecimientos o en forma de visitas a la Facultad.

Tutor Curso "Rediseño de Procesos de Negocios"

• Mar 2015 - Dec 2015

Profesor Ayudante en calidad de tutor para el curso Rediseño de Procesos de Negocios. Ramo obligatorio de 5to año de la carrera de Ingeniería Industrial. Encargado principalmente de monitorear el avance, evaluar y proponer mejoras en los proyectos de los equipos de alumnos del curso, Profesores de Cátedra: Sebastián Ríos y Cinthya Vergara

Ayudante curso "Introducción al Algebra"

• Mar 2012 - Jul 2012

Toma y correción de evaluaciones.

Profesor Auxiliar del curso "Emprendimiento en la Realidad Social. Programa CMS"

• Jul 2011 - Jul 2012

Apoyo al Profesor de Cátedra, Coordinación de las consultorías realizadas por los alumnos del curso y Coordinación de los Facilitadores (los cuales apoyan y asesoran a los alumnos)

Thesis student

• Mar 2014 - Nov 2015

Master Thesis Project: "Improvement of the Bed Management process of the Clinical Hospital of the University of Chile". Re design of the processes involved in the management of beds, located in the general processes of the hospital, made with direct communication with those involved, to culminate in the design of a system that supports the processes and the generation of criteria and implementation steps. Master Thesis Project: "Improvement of the Bed Management process of the Clinical Hospital of the University of Chile". Re design of the processes involved in the management of beds, located in the general processes of the hospital, made with direct communication with those involved, to culminate in the design of a system that supports the processes and the generation of criteria and implementation steps.

Director de Marketing

• Mar 2014 - Aug 2014

Encargado de coordinar el área de marketing en sus funciones tanto de difusión y posicionamiento, así como también proyectos con empresas y auspicios. Encargado de coordinar el área de marketing en sus funciones tanto de difusión y posicionamiento, así como también proyectos con empresas y auspicios.

Intern

• Dec 2012 - Feb 2013

El trabajo realizado se divide principalmente en torno a dos ejes: 1.- Modelamiento y formalización de los principales procesos de negocios de la empresa. 2.-Análisis financiero, definición y medición de KPI's y propuestas de mejora de la rentabilidad por área de negocios. El trabajo realizado se divide principalmente en torno a dos ejes: 1.- Modelamiento y formalización de los principales procesos de negocios de la empresa. 2.-Análisis financiero, definición y medición de KPI's y propuestas de mejora de la rentabilidad por área de negocios.

Jefe de Ventas

• May 2012 - Oct 2012

Apoyo, asesoría y coordinación del equipo de Ejecutivos de Venta. Establecer estrategias de ventas, metas adecuadas y la evaluación del cumplimiento de las mismas. Apoyo, asesoría y coordinación del equipo de Ejecutivos de Venta. Establecer estrategias de ventas, metas adecuadas y la evaluación del cumplimiento de las mismas.

Ejecutivo de Cuenta

• Aug 2011 - Feb 2012

Captación y posterior administración de nuevas tiendas al portal de tiendas online Witoi.com. Captación y posterior administración de nuevas tiendas al portal de tiendas online Witoi.com.