Jerry Sterzinger
Senior BSA Compliance Testing Specialist at MVB Bank- Claim this Profile
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Bio
Julie Sievert
Jerry was always my go to person for any fraud related concerns. He provides a detailed explanation as to the issues and possible resolutions. Additionally, he's always interested in fine tuning a process and develops well thought out process improvement recommendations. He's an asset to any organization.
Thoppil Sukumaran , CFE
My association with Jerry lasts for more than 5 years. Jerry's knowledge of mitigating risk, association compliance is commendable. Always showed the willingness to help others and shared valuable information as and when available. Another great quality of Jerry is responding to any queries/requests in a timely manner. Enjoyed working with Jerry........
Julie Sievert
Jerry was always my go to person for any fraud related concerns. He provides a detailed explanation as to the issues and possible resolutions. Additionally, he's always interested in fine tuning a process and develops well thought out process improvement recommendations. He's an asset to any organization.
Thoppil Sukumaran , CFE
My association with Jerry lasts for more than 5 years. Jerry's knowledge of mitigating risk, association compliance is commendable. Always showed the willingness to help others and shared valuable information as and when available. Another great quality of Jerry is responding to any queries/requests in a timely manner. Enjoyed working with Jerry........
Julie Sievert
Jerry was always my go to person for any fraud related concerns. He provides a detailed explanation as to the issues and possible resolutions. Additionally, he's always interested in fine tuning a process and develops well thought out process improvement recommendations. He's an asset to any organization.
Thoppil Sukumaran , CFE
My association with Jerry lasts for more than 5 years. Jerry's knowledge of mitigating risk, association compliance is commendable. Always showed the willingness to help others and shared valuable information as and when available. Another great quality of Jerry is responding to any queries/requests in a timely manner. Enjoyed working with Jerry........
Julie Sievert
Jerry was always my go to person for any fraud related concerns. He provides a detailed explanation as to the issues and possible resolutions. Additionally, he's always interested in fine tuning a process and develops well thought out process improvement recommendations. He's an asset to any organization.
Thoppil Sukumaran , CFE
My association with Jerry lasts for more than 5 years. Jerry's knowledge of mitigating risk, association compliance is commendable. Always showed the willingness to help others and shared valuable information as and when available. Another great quality of Jerry is responding to any queries/requests in a timely manner. Enjoyed working with Jerry........
Credentials
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Everybody's Introduction to Tableau
LinkedInAug, 2023- Nov, 2024 -
Mistakes to Avoid When Obtaining Your PMP Certification
LinkedInJun, 2023- Nov, 2024 -
Power BI Quick Tips
LinkedInMar, 2023- Nov, 2024 -
Power BI: Dashboards for Beginners
LinkedInMar, 2023- Nov, 2024 -
PCI 4.0 First Look
LinkedInDec, 2022- Nov, 2024 -
Learning Secure Payments and PCI
LinkedInAug, 2022- Nov, 2024 -
PostgreSQL Essential Training
LinkedInNov, 2021- Nov, 2024
Experience
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MVB Bank
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United States
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Banking
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200 - 300 Employee
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Senior BSA Compliance Testing Specialist
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Oct 2023 - Present
Responsible for performing BSA/AML compliance testing activities for Commerical, Retail, and FinTech business lines. Performing independent testing activities to assess the design and effectiveness of key controls. Act as a key stakeholder for initiatives to remediate findings from testing and lead efforts to re-test and validate implemented corrective action. Responsible for performing BSA/AML compliance testing activities for Commerical, Retail, and FinTech business lines. Performing independent testing activities to assess the design and effectiveness of key controls. Act as a key stakeholder for initiatives to remediate findings from testing and lead efforts to re-test and validate implemented corrective action.
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PayPal
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United States
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Software Development
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700 & Above Employee
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Second Line of Defense-Compliance Analyst
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May 2017 - Nov 2022
-Ensured PayPal was globally compliant with worldwide regulatory agencies' requirements for their variety of payment products, services, and procedures via the Second Line of Defense (SLOD). -Collaborated with Risk Compliance Officers, Audit, Project Managers, and Internal Control Partners to analyze compliance via policy, procedures, sample-based testing, and final reporting in a timely manner. -Ensured PayPal was globally compliant with worldwide regulatory agencies' requirements for their variety of payment products, services, and procedures via the Second Line of Defense (SLOD). -Collaborated with Risk Compliance Officers, Audit, Project Managers, and Internal Control Partners to analyze compliance via policy, procedures, sample-based testing, and final reporting in a timely manner.
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NICE Actimize Xceed
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United States
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Computer and Network Security
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1 - 100 Employee
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Senior Fraud Investigative Analyst
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Oct 2016 - Apr 2017
-Providing fraud expertise and analytics for Guardian's managed service-'FraudDESK'. Actively support Guardian's banking customers by using Guardian Analytics products to monitor and investigate suspicious activities. -Interact directly with customers and collaborate on resolving fraud issues. -Tracking all confirmed fraud to identify, analyze and interpret and adjust the monitoring of fraud patterns and trends. -Providing fraud expertise and analytics for Guardian's managed service-'FraudDESK'. Actively support Guardian's banking customers by using Guardian Analytics products to monitor and investigate suspicious activities. -Interact directly with customers and collaborate on resolving fraud issues. -Tracking all confirmed fraud to identify, analyze and interpret and adjust the monitoring of fraud patterns and trends.
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Discover Financial Services
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United States
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Financial Services
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700 & Above Employee
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Project Manager-Network Operations-Debit and E Wallet Transactions (Risk and Compliance)
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Oct 2015 - Oct 2016
-Oversaw the receiving, analyzing, validating and testing, unresolved issue related cardholder debit transactions within the various Discover Financial Services Networks within the Service Level Agreement timeframe. -Oversaw the receiving, analyzing, validating and testing, unresolved issue related cardholder debit transactions within the various Discover Financial Services Networks within the Service Level Agreement timeframe.
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PayPal
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United States
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Software Development
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700 & Above Employee
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Risk Management - Compliance Analyst
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Jun 2013 - Apr 2015
-Analyzed, monitored, and managed PayPal merchant accounts for compliance and risk (both credit and fraud) within the regulations and chargeback thresholds set by the Credit Card Associations. -Processed on-time monthly reports to Credit Card Associations and resolved high-risk merchant and system concerns for PayPal to avoid various fines. -Hosted bi-weekly fraud/merchant loss meetings where large losses (over 50k) were analyzed and reported to upper-management for opportunities to… Show more -Analyzed, monitored, and managed PayPal merchant accounts for compliance and risk (both credit and fraud) within the regulations and chargeback thresholds set by the Credit Card Associations. -Processed on-time monthly reports to Credit Card Associations and resolved high-risk merchant and system concerns for PayPal to avoid various fines. -Hosted bi-weekly fraud/merchant loss meetings where large losses (over 50k) were analyzed and reported to upper-management for opportunities to retrain and close technical process gaps.
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Risk Management - Merchant and Fraud Analyst
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Dec 2008 - Jun 2013
-Analyzed and evaluated merchant portfolios to mitigate risk, reduce fraud, and retain key merchant accounts by conducting 'Best Practice' calls and monthly account monitoring. -Governed and monitored high-risk merchant portfolios with annual processing volumes of up to $12M. -Scrutinized individual merchant accounts daily for credit and fraud risk based on various financial and risk data to mitigate risk exposure which led to increased profitability.
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American Express
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United States
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Financial Services
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700 & Above Employee
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Risk Management Analyst-Fraud / Credit Analyst
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Apr 2001 - Dec 2008
-Reviewed and investigated fraudulent applications and claims, monitored new merchant information to reduce fraud losses, approved instant transactions, and authorized additional credit limits. -Investigated fraud claims over $10K, including fraud applications, telephone / mail-order fraud, counterfeit credit cards, skimming, and Point-of-Compromise to establish claim validity. -Performed weekly trending analysis for internet, counterfeit, and identity theft claims and reported trends to… Show more -Reviewed and investigated fraudulent applications and claims, monitored new merchant information to reduce fraud losses, approved instant transactions, and authorized additional credit limits. -Investigated fraud claims over $10K, including fraud applications, telephone / mail-order fraud, counterfeit credit cards, skimming, and Point-of-Compromise to establish claim validity. -Performed weekly trending analysis for internet, counterfeit, and identity theft claims and reported trends to upper management for awareness and training opportunities. ▪ Collaborated with American Express’s internal security, local law enforcement, FBI, and the USSS to provide additional analysis and supporting documentation to pursue arrests and successful prosecutions. Show less -Reviewed and investigated fraudulent applications and claims, monitored new merchant information to reduce fraud losses, approved instant transactions, and authorized additional credit limits. -Investigated fraud claims over $10K, including fraud applications, telephone / mail-order fraud, counterfeit credit cards, skimming, and Point-of-Compromise to establish claim validity. -Performed weekly trending analysis for internet, counterfeit, and identity theft claims and reported trends to… Show more -Reviewed and investigated fraudulent applications and claims, monitored new merchant information to reduce fraud losses, approved instant transactions, and authorized additional credit limits. -Investigated fraud claims over $10K, including fraud applications, telephone / mail-order fraud, counterfeit credit cards, skimming, and Point-of-Compromise to establish claim validity. -Performed weekly trending analysis for internet, counterfeit, and identity theft claims and reported trends to upper management for awareness and training opportunities. ▪ Collaborated with American Express’s internal security, local law enforcement, FBI, and the USSS to provide additional analysis and supporting documentation to pursue arrests and successful prosecutions. Show less
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Education
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2001 - 2007
Arizona State University
Masters, Criminal Justice -
University of Wisconsin-Eau Claire
Bachelor of Business Administration - BBA, Economics, Business Finance -
Mesa Community College
Associate’s Degree, Criminal Justice/Police Science -
Mesa Community College
Certification, Peace Officer Certification II
Community
