Zeneyda Quintero
Customer Service Manager at Molly Maid USA- Claim this Profile
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Bio
Experience
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Molly Maid USA
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United States
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Consumer Services
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200 - 300 Employee
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Customer Service Manager
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Mar 2019 - Present
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Los Toltecos
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United States
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Head Bartender
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Mar 2013 - Apr 2018
•Enforcing safety regulations •Preparing alcoholic and non alcoholic beverages •Supervising and coordinating other employees working behind bar •Assesing guest needs and making reccomendations •Creating bar specials for happy hour •Handling cash and credit transactions •Balancing drawers •Managing Inventory •Cleaning •Restocking •Enforcing safety regulations •Preparing alcoholic and non alcoholic beverages •Supervising and coordinating other employees working behind bar •Assesing guest needs and making reccomendations •Creating bar specials for happy hour •Handling cash and credit transactions •Balancing drawers •Managing Inventory •Cleaning •Restocking
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Courtyard by Marriott
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Hospitality
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700 & Above Employee
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Front Desk Agent
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Feb 2014 - Nov 2014
Responsible for handling front office reception and administration duties, including but not limited to; •Guest registration •Up-selling guest rooms •Promoting hotel services •Managing reservations •Anwering phone calls/emails •Cashier work Responsible for handling front office reception and administration duties, including but not limited to; •Guest registration •Up-selling guest rooms •Promoting hotel services •Managing reservations •Anwering phone calls/emails •Cashier work
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Regal Cinemas
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United States
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Entertainment Providers
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100 - 200 Employee
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Sales Associate
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Aug 2013 - Jun 2014
•Ticket sales •Concessions •Screen room security and temperature check ups •Ticket sales •Concessions •Screen room security and temperature check ups
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Education
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Frederick Community College
Associates, Paralegal and General Studies