Zeneyda Quintero

Customer Service Manager at Molly Maid USA
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Contact Information
us****@****om
(386) 825-5501
Location
Washington DC-Baltimore Area

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Bio

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Experience

    • United States
    • Consumer Services
    • 200 - 300 Employee
    • Customer Service Manager
      • Mar 2019 - Present

  • Los Toltecos
    • United States
    • Head Bartender
      • Mar 2013 - Apr 2018

      •Enforcing safety regulations •Preparing alcoholic and non alcoholic beverages •Supervising and coordinating other employees working behind bar •Assesing guest needs and making reccomendations •Creating bar specials for happy hour •Handling cash and credit transactions •Balancing drawers •Managing Inventory •Cleaning •Restocking •Enforcing safety regulations •Preparing alcoholic and non alcoholic beverages •Supervising and coordinating other employees working behind bar •Assesing guest needs and making reccomendations •Creating bar specials for happy hour •Handling cash and credit transactions •Balancing drawers •Managing Inventory •Cleaning •Restocking

    • Hospitality
    • 700 & Above Employee
    • Front Desk Agent
      • Feb 2014 - Nov 2014

      Responsible for handling front office reception and administration duties, including but not limited to; •Guest registration •Up-selling guest rooms •Promoting hotel services •Managing reservations •Anwering phone calls/emails •Cashier work Responsible for handling front office reception and administration duties, including but not limited to; •Guest registration •Up-selling guest rooms •Promoting hotel services •Managing reservations •Anwering phone calls/emails •Cashier work

    • United States
    • Entertainment Providers
    • 100 - 200 Employee
    • Sales Associate
      • Aug 2013 - Jun 2014

      •Ticket sales •Concessions •Screen room security and temperature check ups •Ticket sales •Concessions •Screen room security and temperature check ups

Education

  • Frederick Community College
    Associates, Paralegal and General Studies
    2013 - 2018

Community

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