Kadife Toci

Deputy Practice Manager (Development and Business services) at The Morris House Group Practice
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • English Native or bilingual proficiency
  • Albanian Native or bilingual proficiency
  • German Elementary proficiency

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Owen J.

Kadife is exemplary to work with she uses a collaborative leadership approach to empower colleagues to perform to the best of their abilities. She has strong interpersonal communication skills which make her approachable, this results in solutions being found more efficiently instead of further problems being created. She is a true pleasure to work with.

Grace Rees-Williams

Kadife is an incredibly hard worker. From the moment she joined the company, she really did put 100% into the varied tasks she was assigned. She’s a fast learner who always looks to ask the right questions in order to get the best results. Her confidence and personable personality shone through from the moment I met her. Aside from her professional abilities, Kadife was a lovely colleague who frequently got involved in social events and really made an effort to get to know people at the company. A real asset to any team!

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Experience

    • United Kingdom
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Deputy Practice Manager (Development and Business services)
      • Mar 2022 - Present

      Finance • Raise cheques/BACS for all invoices • Reconciliation of bank accounts • Produce and analyse monthly reports using the ledger system and report writing packages • Produce financial forecasts and where needed liaise with the practice’s accountants and feedback to the Leadership Team on a regular basis • Provide financial management support to the Leadership Team Contracts/Purchasing • Managing the contracting process in accordance with current best practice • Maintain contracts register to include: contract details; termination dates; notice required; terms & conditions • Ensure that all contracts are competed for, to establish value for money (VfM) • Ensure that best Value for Money is at the heart of all purchasing decisions • Assist the Leadership Team in pursuing new business opportunities within the public and private sector Training • Maintain the staff training database; ensuring staff remain up-to-date with all statutory and mandatory training objectives • Manage and co-ordinate all practice training, to include weekly clinical meetings and wider staff training Patient Services • Coordinate patient information flows, to ensure consistency, clarity, accuracy and attractiveness of message • Provide a point of contact within the practice for patients & visitors to the surgery • Maintain an up-to-date knowledge of new legislation & pressures that may affect the delivery of good patient care • Ensure that the practice complies with NHS contractual obligations in relation to patient care Information Management & Technology (IM&T) • Daily administration and housekeeping, running system back-ups and keeping communication links open to PCSE/pathology and other health bodies • Set-up, induction and maintenance of new users according to practice protocol ensuring they have access to required applications • Maintenance of the practice website • Manage NHS reviews and any social media accounts of the practice • Editor of the practice newsletter

    • United Kingdom
    • Hospitals and Health Care
    • 1 - 100 Employee
    • NCL COVID 19 Support Service
      • Oct 2021 - Mar 2022

      • Monitor NCL COVID inbox to make sure 111 reports coming in are booked into the appointment book • Booking GP practice referrals into GP slots for COVID 19 triage • Arranging SATs probe deliveries for Islington practices • Arranging service SATs probe deleveries for NCL patients with LCW dricers on site and logging this onto and excel spreadsheet • Answering service phone to deal with queries • Returning appropriate referrals to 111 at the request of service GPs • Booking allergy assessment referrals to 111 at the request of service GP

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • Oncology Data Officer
      • Mar 2021 - Mar 2022

      • Understanding service provision for cancer patients within HCA and associated flows of information about patients., including referral processes, treatment options, HCA computer systems, hospitals and Consultants notes. • Working closely with Consultants, their PA’s, multi-disciplinary teams, MDT co-ordinators, patient navigation administrators, other cancer data coordinators and the corporate clinical informatics team to ensure identification and comprehensive recording of data for cancer patients. • Promoting quality assurance, quality monitoring, quality improvement and a quality research culture compliant with governance requirements and corporate strategy throughout the organization. • Supporting the improvement of data quality throughout cancer services, promoting the importance of data quality. Record and audit instances of poor data entry or missing patient information. Identify trends or anomalies, taking initiative to resolve queries or identify the cause before escalating more serious issues to management. • Providing weekly, monthly and quarterly reports on workload and compliance for the service line team, management and clinicians. • Assisting with data cleansing, validation and audit to ensure data quality and compliance. • Developing close relationships with system users by making regular work place visits and identify potential data quality problems through links with the users and put processes and training in place to help prevent issues reoccurring.

    • Hospitals and Health Care
    • 700 & Above Employee
    • Covid Centre Operational Lead
      • Jan 2021 - Dec 2021

      • Manage all activities and outputs of the Local Testing site, ensuring the safety of all staff and service users • Ensure timely preparation and submission of all reports and returns as required • Ensure the supply of test kits and PPE • Carry out instructions provided in a written, oral or diagram form • Problem-solve and create solutions to complex problems • Record keeping and ensuring safety regulations and procedures are adhered to • Manage personnel resources and train and motivate the team to deliver service excellence • Understanding of Regulatory Requirements • Great knowledge of Accurx and Pinnacle • Record keeping of vaccination numbers: Arrived, DNA’S and potential surplus vaccine • Liaising with vaccinators and guardians to monitor vaccine supply • Calling patients to book/cancel appointments • Regular check-ups on reception/ vaccinator staff • Trouble shooting IT issues

    • United Kingdom
    • Medical Practices
    • 1 - 100 Employee
    • Flu & Childhood immunisation Data Officer
      • Aug 2020 - Mar 2021

      • Work with PCN clinical directors, practice nurses, health care assistants and practice managers to support GP practices to meet agreed national targets in relation to flu and immunisation take-up rates • Support GP practices across City and Hackney to improve their 20/21 flu immunisation rates, working with Clinical Effectiveness Group to give regular performance data to each practice • Co-ordinate Meetings across the four Practices - agendas, reports • Recording Minutes at Meetings and Action/follow up PCN correspondence • Manage telephone calls for Clinical Director and Management Team • To file administrative documentation and generally maintain the filing system • Data entry of immunisation status into the GP practice EMIS patient record • Work with Immunisations UK, to establish effective data capture for immunisations to school-age children including flu immunisations • Establish and maintain reporting systems to support regular reporting of performance • Produce and design documents, forms, and leaflets and quarterly reports • Collect baseline data, measuring the progress and assessing the effectiveness of all PCN projects and services

    • United Kingdom
    • Software Development
    • Labelling Analyst
      • Mar 2020 - Jun 2020

      • Reading company filings • Tagging of company documents • Labelling of charts, tables, and infographics in accordance with guidelines via PDF note • Reading company filings • Tagging of company documents • Labelling of charts, tables, and infographics in accordance with guidelines via PDF note

    • United Kingdom
    • Research Services
    • 1 - 100 Employee
    • Data Analyst
      • Nov 2019 - Jan 2020

      • Using Google docs for qualitative analysis of the Employer Brand Index (EBI) • Deep evaluation of candidates, employees and alumni comments, placed into a cluster of attributes • Sentiment analysis of qualitative data • Data collections from platforms like Facebook, Instagram, and LinkedIn • Cleaning and splitting data • Using Google docs for qualitative analysis of the Employer Brand Index (EBI) • Deep evaluation of candidates, employees and alumni comments, placed into a cluster of attributes • Sentiment analysis of qualitative data • Data collections from platforms like Facebook, Instagram, and LinkedIn • Cleaning and splitting data

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Data verification Specialist
      • Oct 2019 - Nov 2019

      • Review member/partner data on a monthly basis • Provide feedback on data quality to members/partners on a monthly basis with management oversight as appropriate • Create and maintain system master lists based on customer feedback, proactive research, and all other available tools • Curate facility, person and other records • Support outreach to investigators and site staff as needed • Assist in the quality review of the DrugDev Data Service toolset • Participate in the creation and update of training materials, DrugDev Data Service documentation, Data Service SOPs

    • United Kingdom
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Junior Account Executive
      • Aug 2019 - Oct 2019

      • Write press releases, news stories, articles, case studies and product pieces • Pitch press releases and feature ideas by phone or email to national, regional and trade journalists, across print, broadcast and online, to interest them in covering their clients’ stories • Respond to phone calls and emails from journalists • Monitor media coverage and report results to the wider team and clients • Handle clients’ social media accounts such as their Twitter, Facebook or LinkedIn page • Brainstorm fresh ideas for PR campaigns

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Lab assistant
      • Jun 2018 - Aug 2018

      • Performed chemical and microbiological analysis of samples. • Labelled and organized samples accurately. • Maintained lab equipment in clean and good working condition. • Washed glassware and cleaned work station on a regular basis. • Maintained inventory of lab supplies and reported any shortages to management. • Assisted in laboratory set-up and maintained laboratory organized. • Utilized charts and graphs to show the results. • Always ensured to follow safety guide. • Performed chemical and microbiological analysis of samples. • Labelled and organized samples accurately. • Maintained lab equipment in clean and good working condition. • Washed glassware and cleaned work station on a regular basis. • Maintained inventory of lab supplies and reported any shortages to management. • Assisted in laboratory set-up and maintained laboratory organized. • Utilized charts and graphs to show the results. • Always ensured to follow safety guide.

Education

  • University of Roehampton
    Bachelor of Science (BSc), Biomedical Sciences, General
    2016 - 2019
  • Mossbourne Community Academy
    GCSE’S
    2009 - 2016
  • Mossbourne Community Academy
    A levels
    2014 - 2016

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