Experience

DIRECT MORTGAGE INVESTORS INC

• United States
• Banking
• 1 - 100 Employee

• Branch Manager

  • Jul 2022 - Present

  Delray Beach, Florida, United States



Nations Lending

• United States
• Financial Services
• 700 & Above Employee

• Branch Manager

  • Jun 2020 - Jul 2022

  Delray Beach, Florida, United States Nations Lending Corporation™ is one of the largest direct mortgage lenders in the U.S., originating more than $2 billion in loan volume annually. Headquartered in the Cleveland, Ohio area, it is licensed to lend in 50 states and has 83 branches with more than 800 employees. The company makes its mission of “Home Loans Made Human” an integral part of its mortgage experience, offering tailored customer service and a variety of programs to suit nearly any homebuyer’s needs. Nations was included in… Show more Nations Lending Corporation™ is one of the largest direct mortgage lenders in the U.S., originating more than $2 billion in loan volume annually. Headquartered in the Cleveland, Ohio area, it is licensed to lend in 50 states and has 83 branches with more than 800 employees. The company makes its mission of “Home Loans Made Human” an integral part of its mortgage experience, offering tailored customer service and a variety of programs to suit nearly any homebuyer’s needs. Nations was included in the 2018 Inc. 5000 list of fastest-growing companies in the U.S. and was voted a Top-100 lender by National Mortgage Professional Magazine. Show less



InterContinental Capital Group, Inc.

• Mortgage Loan Officer

  • Jan 2019 - Jun 2020

  Boca Raton License in Fl, GA, NJ NMLS ID# 951349



CrossCountry Mortgage, Inc.

• United States
• Financial Services
• 1 - 100 Employee

• Mortgage Loan Officer

  • Oct 2017 - Dec 2018

  Delray Beach Fl


AnnieMac Home Mortgage
• United States
• Financial Services
• 500 - 600 Employee
• Mortgage Loan Officer

  • Sep 2016 - Oct 2017

Peoples Home Equity, Inc.
• Financial Services
• 100 - 200 Employee
• Mortgage Loan Officer

  • Apr 2016 - Sep 2016


CircleBack Lending

• United States
• Banking

• Loan Analyst Team Leader

  • Jan 2015 - Mar 2016

  Responsible for offering exceptional customer service while obtaining and analyzing documentation, verify income and identity of online applicants who apply for unsecured consumer loans.


AFS Acceptance
• United States
• Banking
• Collections

  • 2015 - 2015


Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Home Mortgage Consultant NMLS ID: 951349

  • Sep 2012 - Jan 2014

  Boca Raton, Delray Beach, Lake Worth

• Home Preservation Specialist

  • Oct 2011 - Sep 2012

  Boca Raton Responsible for providing single point of contact to borrowers with loans are delinquent or at high risk for delinquency. Assisting borrowers to find solutions to maintain home ownership, including HAMP, proprietary modifications, repayment palns. Responsible for analyzing the customer's financial situation and making recommendations on loan modifications/workout options to resolve delinquency. Answering inbound inquiries from borrowers regarding status of the loss mitigation, loan… Show more Responsible for providing single point of contact to borrowers with loans are delinquent or at high risk for delinquency. Assisting borrowers to find solutions to maintain home ownership, including HAMP, proprietary modifications, repayment palns. Responsible for analyzing the customer's financial situation and making recommendations on loan modifications/workout options to resolve delinquency. Answering inbound inquiries from borrowers regarding status of the loss mitigation, loan modification, short sale and foreclosure process. Interview borrower to understand borrowers specific situation, identify and request the appropriate documents required for loan modification review.

• Collections Specialist

  • Jan 2007 - Oct 2011

  Lake Mary As a collector, I had advance knowledge of the company’s product and services, policies, procedures, collection systems and applied this knowledge when communicating with delinquent customers. I utilized an auto-dial system to initiate customer contact and determined a reason for delinquency. I evaluated the customer’s financial situation and negotiated full payment or created terms for repayment, Skip-traced to find and collect on delinquent accounts. Coordinated work activities to achieve… Show more As a collector, I had advance knowledge of the company’s product and services, policies, procedures, collection systems and applied this knowledge when communicating with delinquent customers. I utilized an auto-dial system to initiate customer contact and determined a reason for delinquency. I evaluated the customer’s financial situation and negotiated full payment or created terms for repayment, Skip-traced to find and collect on delinquent accounts. Coordinated work activities to achieve the volume expected to meet operational requirements, recommended operational improvements. Responsible for day-to-day application of policies and procedures, monitored performance of staff members according to established standards and conducted performance evaluations. Trained and coaches staff. Call center environment.