Sarah Driesmans
Customer Success Manager at Compare Ethics- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Dutch Native or bilingual proficiency
-
English Native or bilingual proficiency
-
French Full professional proficiency
-
German Limited working proficiency
Topline Score
Bio
Faye Richards
Sarah is a fantastic CSM and it was my absolute pleasure to manage her every day. Sarah has a unique aptitude to lighten any room she walks into and she can quickly and easily establish a very strong relationship with colleagues and clients. She was vital to the success of the CS team at SIA, with strong organisational and creative skills documenting 100s of processes and ideating how to improve our day to day operations. I would want Sarah in any team I manage and would highly recommend her to any future manager!!
Olivia Dickinson
Sarah is always a buzz of energy in the room. Her ability to build quality relationships with her customers, work with them to find the value they need out of a product, and advise on best practice is amazing, and has led to her success in retention and upsells. She will always find the positives in a situation and works tirelessly to get everything done, always with her customers best interests in mind. She has been an asset to the team.
Faye Richards
Sarah is a fantastic CSM and it was my absolute pleasure to manage her every day. Sarah has a unique aptitude to lighten any room she walks into and she can quickly and easily establish a very strong relationship with colleagues and clients. She was vital to the success of the CS team at SIA, with strong organisational and creative skills documenting 100s of processes and ideating how to improve our day to day operations. I would want Sarah in any team I manage and would highly recommend her to any future manager!!
Olivia Dickinson
Sarah is always a buzz of energy in the room. Her ability to build quality relationships with her customers, work with them to find the value they need out of a product, and advise on best practice is amazing, and has led to her success in retention and upsells. She will always find the positives in a situation and works tirelessly to get everything done, always with her customers best interests in mind. She has been an asset to the team.
Faye Richards
Sarah is a fantastic CSM and it was my absolute pleasure to manage her every day. Sarah has a unique aptitude to lighten any room she walks into and she can quickly and easily establish a very strong relationship with colleagues and clients. She was vital to the success of the CS team at SIA, with strong organisational and creative skills documenting 100s of processes and ideating how to improve our day to day operations. I would want Sarah in any team I manage and would highly recommend her to any future manager!!
Olivia Dickinson
Sarah is always a buzz of energy in the room. Her ability to build quality relationships with her customers, work with them to find the value they need out of a product, and advise on best practice is amazing, and has led to her success in retention and upsells. She will always find the positives in a situation and works tirelessly to get everything done, always with her customers best interests in mind. She has been an asset to the team.
Faye Richards
Sarah is a fantastic CSM and it was my absolute pleasure to manage her every day. Sarah has a unique aptitude to lighten any room she walks into and she can quickly and easily establish a very strong relationship with colleagues and clients. She was vital to the success of the CS team at SIA, with strong organisational and creative skills documenting 100s of processes and ideating how to improve our day to day operations. I would want Sarah in any team I manage and would highly recommend her to any future manager!!
Olivia Dickinson
Sarah is always a buzz of energy in the room. Her ability to build quality relationships with her customers, work with them to find the value they need out of a product, and advise on best practice is amazing, and has led to her success in retention and upsells. She will always find the positives in a situation and works tirelessly to get everything done, always with her customers best interests in mind. She has been an asset to the team.
Credentials
-
Klaviyo Product Certified
KlaviyoJun, 2022- Nov, 2024 -
SMS Strategy Certified
KlaviyoJun, 2022- Nov, 2024 -
Customer Success Fundamentals
Sales Impact AcademyAug, 2021- Nov, 2024 -
Customer Success Management Fundamentals
LinkedInJun, 2021- Nov, 2024 -
Managing The Complete Sales Cycle
Sales Impact AcademyJul, 2020- Nov, 2024 -
Persuasive Prospecting
Funnel ClarityMar, 2019- Nov, 2024 -
Bachelor
KASK en Conservatorium / HOGENT en howestSep, 2014- Nov, 2024 -
Master
KASK en Conservatorium / School of Arts Gent
Experience
-
Compare Ethics
-
United Kingdom
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Customer Success Manager
-
Sep 2022 - Present
Compare Ethics verifies product claims at scale with the help of AI. This way brands derisk the consequences of greenwashing and ensure compliance. They also provide reports on the status of their sustainability journey, to provide data-driven guidelines for improvement. Compare Ethics verifies product claims at scale with the help of AI. This way brands derisk the consequences of greenwashing and ensure compliance. They also provide reports on the status of their sustainability journey, to provide data-driven guidelines for improvement.
-
-
-
Cynthia is Marketing
-
United States
-
Advertising Services
-
1 - 100 Employee
-
Email Marketing Specialist & Copywriter
-
Dec 2020 - Present
Email marketing in Klaviyo and Hubspot.Blog copy.Ecommerce & Service brands. Email marketing in Klaviyo and Hubspot.Blog copy.Ecommerce & Service brands.
-
-
-
Sales Impact Academy
-
United States
-
E-Learning Providers
-
1 - 100 Employee
-
Strategic Customer Success Manager
-
Jul 2021 - Sep 2022
Managed 30+ accounts from onboarding through to renewal and upsell for SaaS companies from Seed-Series C funding, across international geographies.Total managed ARR over £500kNDR over 100% Collaborated with key stakeholders from C-Level to managerial across commercial functions. Ran onboarding sessions, kick-off calls with key stakeholders, QBR & EBRs, and commercial conversationsWorked closely with Enablement, SDR, AE and CS teams to improve performance using tools such as skills mapping to drive deep company engagement. Building multi-threaded solid relationships is my strong suit.Internal project managed such as NPS survey and building out Notion database.Skills: Process Improvement · Salesforce.com · Sales Operations · Business-to-Business (B2B) · New Business Development · Strategic Partnerships · Strategic Planning · Stakeholder Engagement · Data Analysis · Stakeholder Management · Customer Success · Renewals · Customer Retention · Relationship Building · Business Reviews
-
-
-
SupplyCompass
-
United Kingdom
-
Software Development
-
Account Executive
-
Mar 2020 - Jun 2021
Account Executive at one of Europe's leading fashion tech startups. We're empowering fashion brands and manufacturers to produce better, together. SupplyCompass is backed by some of Europe’s leading venture capital firms and businesses, including Episode 1 and Farfetch.In my role I speak to executives, design and production teams at fashion brands. My specialty is womenswear and accessories.Sustainability, efficiency through cutting edge technology and a collaborative mindset are at the heart of everything we do.My day to day includes:° Global Fashion Brand Market Research and Prospecting° Onboarding new brands (SME and Mid-Market) consistently° Solution Walkthroughs° Working closely with Client Success to ensure brands and factories get the best experience when launching on the platformSupplyCompass' Key Achievements:° Digital innovator for CFS+ by Copenhagen Fashion Summit/Global Fashion Agenda° Finalist for the DT50 'Tech for Good' award, run by McKinsey & Company and Google for Startups° Farfetch's coveted Dream Assembly startup accelerator (in partnership with Burberry)° Finalist in Draper's Tech For Good segmentSupplyCompass started out as a sourcing agency, connecting fashion brands to visited and vetted sustainable supply chains. I led deals globally from outbound prospecting to close, analyzing their collection needs and matching them with our network.
-
-
-
NetSuite
-
United States
-
Software Development
-
700 & Above Employee
-
Account Executive | Emerging Market
-
Nov 2019 - Mar 2020
Oracle NetSuite is transforming business around the globe by providing a cloud-based, unified system that delivers unprecedented capabilities to drive business forward. NetSuite helps growing companies manage core business processes with a single, fully integrated system covering ERP/Financials, CRM, Inventory and more. We believe businesses should not be bogged down by the overhead of bulky data centers and expensive personnel to run it all. Businesses need to be lean, efficient and agile so they can focus on what really matters to them.
-
-
Business Development Consultant Benelux
-
Feb 2019 - Nov 2019
- Qualifying and producing quality leads for Account Executives- Engage with C-level executives within the EMSE marketplace (company turnover between $2 million - $200 million)- Drive consistently high levels of activity to ensure a strong pipeline of potential deals- Acquiring and maintaining a working knowledge of Oracle+Netsuite solutions- Analyzing prospective customer needs, understanding business processes, identifying projects, determining requirements and ascertaining potential solutions- Working on ad hoc projects for various departmentsQ1: 109% Target AttainmentQ2: 100%Q3: 117%
-
-
-
SAXOPRINT
-
Germany
-
Printing Services
-
1 - 100 Employee
-
Account Manager
-
Oct 2018 - Jan 2019
- Providing personal support and building trusted relationships with top clients- Creating solutions for diverse range of order issues- Attaining new clients and analyzing their needs and opportunities- Close co-operation with key account manager- Sales analysis in Salesforce CRM- Graphic design support to ensure designs are delivered correctly - Providing personal support and building trusted relationships with top clients- Creating solutions for diverse range of order issues- Attaining new clients and analyzing their needs and opportunities- Close co-operation with key account manager- Sales analysis in Salesforce CRM- Graphic design support to ensure designs are delivered correctly
-
-
-
REJINA PYO
-
United Kingdom
-
Apparel & Fashion
-
1 - 100 Employee
-
Dresser Show
-
Sep 2018 - Sep 2018
Dressing and changing models during show backstage, organising garments and accessories. Dressing and changing models during show backstage, organising garments and accessories.
-
-
-
-
Freelance Fashion/Print Designer
-
Aug 2015 - Aug 2018
Working with individual clients or startups, creating anything from full collections to one time assignments. Recent projects have included: tech packs for girls sportswear, print design, embroidery shoe design, digital illustrations, logo design, poster design. I also provide advice regarding branding, company vision and sourcing. Working with individual clients or startups, creating anything from full collections to one time assignments. Recent projects have included: tech packs for girls sportswear, print design, embroidery shoe design, digital illustrations, logo design, poster design. I also provide advice regarding branding, company vision and sourcing.
-
-
-
Bellerose
-
Belgium
-
Retail Apparel and Fashion
-
100 - 200 Employee
-
Retail Assistant / Personal Stylist
-
Mar 2017 - Sep 2017
Giving clients personalised style advice, high quality customer service, meeting daily sales targets, responsible for checkout transactions, organising stock, store organisation. Giving clients personalised style advice, high quality customer service, meeting daily sales targets, responsible for checkout transactions, organising stock, store organisation.
-
-
-
VIKTOR&ROLF
-
Netherlands
-
Retail Luxury Goods and Jewelry
-
1 - 100 Employee
-
Intern
-
Sep 2016 - Jan 2017
Research and development of fabric manipulations, execution of garment samples, detailed handsewing and embroidery, leading subteam, complex tulle construction, sewing final garments and working backstage during PFW Couture show. Research and development of fabric manipulations, execution of garment samples, detailed handsewing and embroidery, leading subteam, complex tulle construction, sewing final garments and working backstage during PFW Couture show.
-
-
-
Mary Katrantzou
-
United Kingdom
-
Design Services
-
1 - 100 Employee
-
Intern
-
Jun 2011 - Aug 2011
- Swarovski embroidery- Precise print layout- Development embellishments- Prototype construction- Working alongside sample machinist- Helping out sales team. - Swarovski embroidery- Precise print layout- Development embellishments- Prototype construction- Working alongside sample machinist- Helping out sales team.
-
-
Education
-
2011 - 2017
KASK en Conservatorium / HOGENT en howest
Master of Arts (MA), Fashion Design
Community
