Jankhana Gandhi

Senior Manager - Enterprise Sales at Ozonetel Communications
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Contact Information
us****@****om
(386) 825-5501
Location
Mumbai, IN
Languages
  • Hindi Native or bilingual proficiency
  • Gujarati Native or bilingual proficiency
  • Marathi Full professional proficiency

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Paul Brydges

To Whom It May Concern, My name is Paul Brydges, and I serve as the Campus Tech Coordinator for the Campus Tech Team at Hult International Business School in Cambridge, MA. It is my pleasure to serve as a reference for Jankhana Gandhi who reported to me in the roles of Campus Technology Ambassador and Campus Technology Facilitator over the last year and a half. During this time I believe Jankhana has established herself as a key member of our team due to her leadership and her ability to serve as the face of our department and ensure users knew Campus Tech would address their concerns effectively. There are many instances where Jankhana has shown outstanding leadership ability in her roles with the Campus Tech department. As a Tech Ambassador from 2015-2016 Jankhana was a driving force on our Tech Ambassador Team. When Jankhana was on the job we knew we could be confident the Tech Ambassador team was running smoothly; she always helped provide solutions to other members of the team and guide them in how to best resolve student issues quickly and professionally. After graduation, Jankhana returned to assist me as Campus Technology Facilitator while my department experienced a staffing transition. Jankhana displayed the ability to take charge here as well both by being an independent and effective member of my team who helped reduce the pressure of our heavy workload during student orientation, and by providing guidance as a role model as she trained our 2016-2017 Tech Ambassador Team. Another quality Jankhana has brought to our team, is her ability to act as the face of Campus Tech to users and portray our department in an excellent light to our stakeholders. As a Tech Ambassador for the MIM program, Jankhana dealt with some of our most demanding faculty members who needed extensive tech support to keep classes running throughout the year. The fact that I could count on these classes to run without a hitch and without any complaints or worries from the faculty is a testament to both Jankhana's ability to resolve problems and to provide a reassuring presence to our faculty. As Campus Technology Facilitator Janhkana used these skills to help with the changes in many of our technological systems such as single sign on, printing, room booking. She helped guide our faculty and students through these major transitions in a friendly and professional manner that left them much more confident in technology at Hult. To summarize, I think Jankhana Gandhi would make an excellent addition to any team, and will bring the qualities of leadership and a positive and confident presence. It has been a pleasure to have Jankhana on my team, where she has been friendly, fun, and capable member. If you have any further questions I will be happy to discuss further at 339-368-0907 or paul.brydges@hult.edu. Thank you for your time, Paul M Brydges Campus Tech Coordinator Hult International Business School

Claire Eisenberg

Jankhana is an absolute joy. I have had the opportunity to work with her for the past two years both as a campus Tech Ambassador, and now in the function of Campus Technology Facilitator. Throughout this time I have been consistently impressed by her dedication to the student body, staff and faculty. She is committed to finding solutions for our ever-changing needs and does it all with a smile. Jankhana receives my highest recommendation.

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Credentials

  • The Fundamentals of Digital Marketing
    Google Digital Garage
    Feb, 2021
    - Nov, 2024
  • J.T. O'Donnell on Making Recruiters Come to You
    LinkedIn
    Aug, 2018
    - Nov, 2024
  • Licensed Public Notary -Massachusetts
    The Commonwealth of Massachusetts
    Apr, 2019
    - Nov, 2024

Experience

    • United States
    • Telecommunications
    • 200 - 300 Employee
    • Senior Manager - Enterprise Sales
      • Sep 2022 - Present

    • Key Account Manager
      • May 2022 - Oct 2022

      • Manage existing accounts, and increase revenue in existing accounts. • Cross-Sell and Upsell our services. • Conducting periodic reviews with the key stakeholders in the account • Control and manage churn and contraction. • Coordinate with respective teams to ensure a superior experience for the customer. • Understanding of Enterprise SaaS applications/ collaboration technology/ Telecom technologies/ workflow technologies. • Building and promoting strong, long-lasting… Show more • Manage existing accounts, and increase revenue in existing accounts. • Cross-Sell and Upsell our services. • Conducting periodic reviews with the key stakeholders in the account • Control and manage churn and contraction. • Coordinate with respective teams to ensure a superior experience for the customer. • Understanding of Enterprise SaaS applications/ collaboration technology/ Telecom technologies/ workflow technologies. • Building and promoting strong, long-lasting customer relationships and understanding client needs

    • India
    • Insurance
    • 700 & Above Employee
    • Chief Life Planner
      • May 2021 - Present

      • Provided service to clients’ changing insurance needs by selling life, health, and disability insurance. • Advised clients on current financial issues and make recommendations for the best suitable insurance product. • Generated new business and achieved the month on month target with over 150% • Provided service to clients’ changing insurance needs by selling life, health, and disability insurance. • Advised clients on current financial issues and make recommendations for the best suitable insurance product. • Generated new business and achieved the month on month target with over 150%

    • Canada
    • Banking
    • 700 & Above Employee
    • Customer Service II
      • Oct 2019 - Aug 2020

      • Distinguishing deal openings. Direct operational exercises on an everyday premise. Created leads for new business opportunities. • Opening of new personal accounts, B2B accounts, along with cross-selling of home equity line of credit, Credit cards, and home loans. • Communicated with clients to provide competitive commercial banking solutions, retail financing plans, and offered technical support. • Received regional branch recognition award for 350% sales increase in Q3, 2018.

    • Store Supervisor
      • Mar 2018 - Oct 2019

      • Provided leadership, conflict resolution, process improvement, coached, communications & training teller line. • Client's grievances and problems were addressed quickly and effectively by means of relationship management. • Adopted protocols for financial and consumer records to deter potential infringements and abuse of enforcement details.

    • Customer Service I
      • Sep 2017 - Mar 2018

      • Applied product management skills to offer the best solution to the customers as per their needs by case to case. • Exceeded individual sales goals quarterly by 1.5 times. • Develop and execute integrated sales and marketing strategies that are aligned to sales goals and support sales service activities.

    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Product Manager
      • Jul 2017 - Sep 2017

      • Motivated the team to ensure each individual, department, and store achieve the set target. • Ensuring exceptional customer experience and smooth functioning of the segment assigned. • Managed product sales by helping consumers move through the store and educate them of upcoming sales and deals. • Motivated the team to ensure each individual, department, and store achieve the set target. • Ensuring exceptional customer experience and smooth functioning of the segment assigned. • Managed product sales by helping consumers move through the store and educate them of upcoming sales and deals.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Assistant- Academics Team & Teaching Assistant
      • Dec 2015 - Jun 2017

      • Coordinate the Hult Business Challenge. • Planning, organizing, executing, and controlling mid-check points with clients, coaches and external consultants making sure operations run smoothly. • Teaching Assistant for Strategy Marketing. • Coordinate the Hult Business Challenge. • Planning, organizing, executing, and controlling mid-check points with clients, coaches and external consultants making sure operations run smoothly. • Teaching Assistant for Strategy Marketing.

  • Harsh Pari
    • Mumbai Area, India
    • Sales Manager
      • Aug 2012 - Jun 2015

      • Led team of five sales associates and built yearly contracts with new companies, developing strong relationships to procure more business. • Increased revenue by 10K USD by negotiating, closing and managing a yearly contract with Manba Finance acting as a key account manager. • Applied innovative business strategy Increasing sales & revenue by 30% by conducting a sales campaign which included a product booth. • Led team of five sales associates and built yearly contracts with new companies, developing strong relationships to procure more business. • Increased revenue by 10K USD by negotiating, closing and managing a yearly contract with Manba Finance acting as a key account manager. • Applied innovative business strategy Increasing sales & revenue by 30% by conducting a sales campaign which included a product booth.

    • India
    • Telecommunications
    • 700 & Above Employee
    • Assistant Manager-Enterprise Business Unit.
      • May 2010 - Jun 2012

      • Provided leadership and direction to a team of 40 people by motivating and ensuring a focus on the mission. • Led all 107 Tata companies to transition to using Tata products, which increased the revenue of the company. • Achieved 744 GSM connections surpassing the goal of 500; additionally, sold 282 photon connections and awarded as "CRISP Superstar" reward by over-achieving sales target. • Won the Pan India project from IDBI Bank by providing the best BlackBerry offer, exhibiting… Show more • Provided leadership and direction to a team of 40 people by motivating and ensuring a focus on the mission. • Led all 107 Tata companies to transition to using Tata products, which increased the revenue of the company. • Achieved 744 GSM connections surpassing the goal of 500; additionally, sold 282 photon connections and awarded as "CRISP Superstar" reward by over-achieving sales target. • Won the Pan India project from IDBI Bank by providing the best BlackBerry offer, exhibiting account management skills. • Accomplished tasks assigned by the general manager accurately and efficiently Show less • Provided leadership and direction to a team of 40 people by motivating and ensuring a focus on the mission. • Led all 107 Tata companies to transition to using Tata products, which increased the revenue of the company. • Achieved 744 GSM connections surpassing the goal of 500; additionally, sold 282 photon connections and awarded as "CRISP Superstar" reward by over-achieving sales target. • Won the Pan India project from IDBI Bank by providing the best BlackBerry offer, exhibiting… Show more • Provided leadership and direction to a team of 40 people by motivating and ensuring a focus on the mission. • Led all 107 Tata companies to transition to using Tata products, which increased the revenue of the company. • Achieved 744 GSM connections surpassing the goal of 500; additionally, sold 282 photon connections and awarded as "CRISP Superstar" reward by over-achieving sales target. • Won the Pan India project from IDBI Bank by providing the best BlackBerry offer, exhibiting account management skills. • Accomplished tasks assigned by the general manager accurately and efficiently Show less

    • Telecommunications
    • 1 - 100 Employee
    • Assistant Manager, Enterprise Business Unit
      • May 2005 - May 2010

      • Built client relationships and generated business with large companies such as IDBI Bank, Larsen & Toubro, ITC Maratha leading a team of 15 people. • Exceed and overachieve sales goals for three consecutive years, with strategy and forecasting. • Achieved Certificate of Recognition for successfully persuading executives to the conversion of 60 company connections from telecom operator Airtel as a provider to Loop Mobile. • Built client relationships and generated business with large companies such as IDBI Bank, Larsen & Toubro, ITC Maratha leading a team of 15 people. • Exceed and overachieve sales goals for three consecutive years, with strategy and forecasting. • Achieved Certificate of Recognition for successfully persuading executives to the conversion of 60 company connections from telecom operator Airtel as a provider to Loop Mobile.

Education

  • Monroe College
    Master of Business Administration - MBA, Sales & Marketing
    2018 - 2020
  • Hult International Business School
    Master in International Marketing., International Marketing
    2015 - 2016
  • Hult International Business School
    Master's degree, International Marketing
    2015 - 2016
  • Monroe College
    Master of Business Administration - MBA, Sales and Marketing Operations/Marketing and Distribution Teacher Education
    2018 - 2020

Community

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