Paul Seniuk
Network Engineer at Sophisticated Systems, Inc.- Claim this Profile
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Bio
Mike Sassman
I had the pleasure of being Paul's supervisor at WOW Business. I found him to be a dedicated, caring, and technically skilled member of the team. His dedication to our clients has always impressed me. Even when dealing with the most difficult customer service situations, Paul is able to address the issues and create a positive experience. Any business will be lucky to have Paul as a member of their team. I would rehire him without a second thought!
Petar Smilajkov
Paul is an extraordinary human being. I don't think I've ever met a nicer guy in my life. To boot, he's also an awesome technologist, datacenter analyst, and our NOC go-to-guy for just about anything. He is very helpful and always ready to jump onto any issue or project he's tasked with (even when not tasked with it directly). You can always count on him 100%, and if he says he'll have something done - you can bet all you have on it. He's also very helpful and professional with our customers. He's technical enough to get the job expertly done, but can still talk to customers at a level they need the information delivered to. At one point he also temporarily supervised our whole NOC. That's a lot of work for a young guy like himself, but he did it the best he could, and I was very proud of how he handled himself and his team. Everyone at our office absolutely loves him. A great bright future is ahead of him, and all I can say is that he should continue believing in himself. He's on the right path (to his MBA) :-)
Mike Sassman
I had the pleasure of being Paul's supervisor at WOW Business. I found him to be a dedicated, caring, and technically skilled member of the team. His dedication to our clients has always impressed me. Even when dealing with the most difficult customer service situations, Paul is able to address the issues and create a positive experience. Any business will be lucky to have Paul as a member of their team. I would rehire him without a second thought!
Petar Smilajkov
Paul is an extraordinary human being. I don't think I've ever met a nicer guy in my life. To boot, he's also an awesome technologist, datacenter analyst, and our NOC go-to-guy for just about anything. He is very helpful and always ready to jump onto any issue or project he's tasked with (even when not tasked with it directly). You can always count on him 100%, and if he says he'll have something done - you can bet all you have on it. He's also very helpful and professional with our customers. He's technical enough to get the job expertly done, but can still talk to customers at a level they need the information delivered to. At one point he also temporarily supervised our whole NOC. That's a lot of work for a young guy like himself, but he did it the best he could, and I was very proud of how he handled himself and his team. Everyone at our office absolutely loves him. A great bright future is ahead of him, and all I can say is that he should continue believing in himself. He's on the right path (to his MBA) :-)
Mike Sassman
I had the pleasure of being Paul's supervisor at WOW Business. I found him to be a dedicated, caring, and technically skilled member of the team. His dedication to our clients has always impressed me. Even when dealing with the most difficult customer service situations, Paul is able to address the issues and create a positive experience. Any business will be lucky to have Paul as a member of their team. I would rehire him without a second thought!
Petar Smilajkov
Paul is an extraordinary human being. I don't think I've ever met a nicer guy in my life. To boot, he's also an awesome technologist, datacenter analyst, and our NOC go-to-guy for just about anything. He is very helpful and always ready to jump onto any issue or project he's tasked with (even when not tasked with it directly). You can always count on him 100%, and if he says he'll have something done - you can bet all you have on it. He's also very helpful and professional with our customers. He's technical enough to get the job expertly done, but can still talk to customers at a level they need the information delivered to. At one point he also temporarily supervised our whole NOC. That's a lot of work for a young guy like himself, but he did it the best he could, and I was very proud of how he handled himself and his team. Everyone at our office absolutely loves him. A great bright future is ahead of him, and all I can say is that he should continue believing in himself. He's on the right path (to his MBA) :-)
Mike Sassman
I had the pleasure of being Paul's supervisor at WOW Business. I found him to be a dedicated, caring, and technically skilled member of the team. His dedication to our clients has always impressed me. Even when dealing with the most difficult customer service situations, Paul is able to address the issues and create a positive experience. Any business will be lucky to have Paul as a member of their team. I would rehire him without a second thought!
Petar Smilajkov
Paul is an extraordinary human being. I don't think I've ever met a nicer guy in my life. To boot, he's also an awesome technologist, datacenter analyst, and our NOC go-to-guy for just about anything. He is very helpful and always ready to jump onto any issue or project he's tasked with (even when not tasked with it directly). You can always count on him 100%, and if he says he'll have something done - you can bet all you have on it. He's also very helpful and professional with our customers. He's technical enough to get the job expertly done, but can still talk to customers at a level they need the information delivered to. At one point he also temporarily supervised our whole NOC. That's a lot of work for a young guy like himself, but he did it the best he could, and I was very proud of how he handled himself and his team. Everyone at our office absolutely loves him. A great bright future is ahead of him, and all I can say is that he should continue believing in himself. He's on the right path (to his MBA) :-)
Credentials
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VMware Certified Associate - Cloud
VMwareNov, 2013- Nov, 2024 -
VMware Certified Associate - Data Center Virtualization
VMwareNov, 2013- Nov, 2024 -
VMware Certified Associate - Workforce Mobility
VMwareNov, 2013- Nov, 2024
Experience
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Sophisticated Systems, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Network Engineer
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Jan 2022 - Present
Understanding, troubleshooting and building out of managed networks for small to mid-sized companies in Central Ohio
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Jr. Network Administrator / Technical Specialist / Service Desk Lead
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Jun 2015 - Jan 2022
MSP/T&M support of Server, Network, VMware, Desktop(PC/Mac). Customer service management.Daily technical tasks include: Onsite support of specific SSI customers. Maintaining Meraki AP's, Firewall's and Cisco switches. Bouncing of Site to site VPN (Cisco asa and Meraki)Creation/deletion of ASA VPN accounts through ASDM.Adjusting Cisco Switch VLAN's and managing DHCP scopes(windows). Bulk workstation deployment, Symantec Ghost. Windows 10 image creation. Server maintenance and troubleshooting. VMware setup and management (ESXi, VSphere and VCenter).Cisco Webex Teams user and DID setup and management.Automate and Connectwise user and customer management.Active directory and Office 365 account and issue management.Apple Mac hardware setup and troubleshooting.Working with ISP's and Vendors for problems with specific technologies (Veeam, Barracuda, Office 365, Automate, Spectrum, AT&T etc..)Creation of SSO accounts for new hiresRemote workforce management, leveraging our ScreenConnect instance in-house.Maintaining of ScreenConnect server, updates and user management.Quickbooks migration from older versions to Cloud based instance. Team duties:Run reoccurring daily calls for Service desk, for review of active and new tickets.Make sure service ticket board is in order and that tickets are being actively address and or escalated. Report on tickets/generate of ConnectWise reports/status to manager and customers who request it.Escalate specific tickets to Tier 3 engineering team.Leverage institutional knowledge of customers and technology to advise where team members can look, who may not know next steps.Advise on suggestions for questions that management may have about customers / issues.Library Specific technologies:Envisionware PC Reservation Client.PCRes Management Station.LPT:One Printing.PrinterOn mobile printing.Smartshield / Deep Freeze management and setup.Workflows and SEO consortium based apps.
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WOW! Internet, Cable & Phone
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United States
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Telecommunications
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700 & Above Employee
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Data Center Analyst
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Sep 2013 - Jun 2015
Operate as a central hub, for both customers and engineering departments, to assist, set-up, monitor and work with cloud, network and data center technologies. Leveraging the following: vCloud Director, vSphere, Vembu Storegrid, OpenVPN, Vyatta and Cisco networking equipment for the greater good. 24/7/365. WOW! Business, beyond the usual.
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Supervisor, Data Center Analyst
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Mar 2014 - Oct 2014
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Bluemile Inc.
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United States
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Telecommunications
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1 - 100 Employee
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NOC Analyst
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Jun 2013 - Sep 2013
Nightshift responsibilities included:- Network monitoring/troubleshooting- DDOS identification - Co-lo customer assistance- Data-center walkthroughs - IP auditing- Maintenance scheduling- Down Circuit vendor troubleshooting
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Data Center Security Technician I
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Aug 2012 - Jun 2013
Weekend responsibilities included:- Co-lo customer assistance- DDOS identification - Network monitoring/troubleshooting- Data-center walkthroughs- Dedicated server provisioning
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Ohio University
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United States
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Higher Education
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700 & Above Employee
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Student Employee at the Technology Depot
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Jul 2012 - May 2013
- Assist with student and staff identity management- Assist students and staff with purchase of computers and equipment- Communicate with customers to ensure good experience and promote sales of Depot products - Assist with student and staff identity management- Assist students and staff with purchase of computers and equipment- Communicate with customers to ensure good experience and promote sales of Depot products
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Driver Helper
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Dec 2011 - Jan 2012
-Helped Santa as well as UPS during the holiday season by delivering presents to the door steps of homes across Toledo, while working on my fitness! -Helped Santa as well as UPS during the holiday season by delivering presents to the door steps of homes across Toledo, while working on my fitness!
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Toledo Lucas County Public Library
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United States
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Libraries
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100 - 200 Employee
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Private Contractor
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Jun 2010 - Dec 2010
- Cloned and configured two-hundred new Dell Machines - Installed five physical servers- Identified and solved computer issues amongst hundreds of computers
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Intern
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Jun 2009 - Jun 2010
- Dispatched computers to other branch libraries- Configured more than twenty wireless routers- Investigated computer issues among patrons and staff
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Lifeguard
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Jun 2008 - Sep 2010
- On at least TWO occasions, saved a drowning victim from the watery depths of the oblivion(aka, the deep end). - Red Cross open water certified.- Swam thousands of laps - On at least TWO occasions, saved a drowning victim from the watery depths of the oblivion(aka, the deep end). - Red Cross open water certified.- Swam thousands of laps
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Education
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2009 - 2013
Ohio University
Bachelor of Science in Communication, Information Telecommunication Systems -
2009 - 2013
Ohio University
Minor in Business Administration
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