Experience

Infosec

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Senior Enterprise Customer Success Manager

  • Oct 2019 - Present

• Enterprise Client Success Manager

  • Oct 2019 - Jan 2022

  I play a critical role in the sales process for our Infosec IQ training software being our client's main point of contact as their CSM. I am a motivated salesperson who is always looking for opportunities to grow the accounts through multi-year renewals, upgrades, and cross-selling our other services. I believe in "putting customers first" when they have problems, need to expand their account, or want to refer business our way.



C.H. Robinson

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Customer Key Account Manager

  • Jan 2011 - Sep 2019

• Customer Sales Account Manager

  • Jan 2009 - Dec 2010

• Capacity Account Manager

  • May 2007 - Dec 2008



Arthritis Foundation

• United States
• Non-profit Organizations
• 400 - 500 Employee

• Event Coordinator

  • Sep 2006 - May 2007

  Fundraising and campaign management Ability to work independently as well as collaboratively Work to meet fundraising goal and budget expectations Recruited local business and media partners Managed data entry and complied with financial procedures Maintained accurate computers files and event list Fundraising and campaign management Ability to work independently as well as collaboratively Work to meet fundraising goal and budget expectations Recruited local business and media partners Managed data entry and complied with financial procedures Maintained accurate computers files and event list



University of Wisconsin-Green Bay

• United States
• Higher Education
• 700 & Above Employee

• Computer and PC Consultant

  • Sep 2003 - May 2007

  Assisted with students questions on computer and equipmentOrganized training orientationsDeveloped and maintained library brochureMonitored maintenance of all equipment throughout the libraryAided full-time employees with various project

• Student

  • 2003 - 2007