Programme Director - Talent & Training

• Sep 2020 - Present

Director of Strategic Partnerships, Entrepreneurship Academy

• Jul 2020 - Jan 2021

Head of UK Business, Academy

• Jan 2014 - Aug 2019

Academy is LSEG's commercial training, strategically supporting its positioning as thought leaders in capital markets. Led all aspects of the business including strategy development, P&L management, team leadership, training product roadmaps, product development, strategic partnerships, brand development, new international markets access, customer value proposition enhancement and operational delivery. • Transformed the business though implementation of a new business model, launching a VLE… Show more Academy is LSEG's commercial training, strategically supporting its positioning as thought leaders in capital markets. Led all aspects of the business including strategy development, P&L management, team leadership, training product roadmaps, product development, strategic partnerships, brand development, new international markets access, customer value proposition enhancement and operational delivery. • Transformed the business though implementation of a new business model, launching a VLE to structure the business for grow and streamlining operations to create a high performing, customer-centric team that achieved significant YoY sales growth. • Led all aspects of training lifecycle for delivery of 250+ global training and thought leadership events annually in public course, in-house, blended and digital formats to circa 2,800 clients including governmental delegations, Boards, corporates as well as leading business schools. • Oversaw all aspects of the bespoke and blended training product line from initial client brief to design and execution. Assisted 130+ LSEG clients to translate business challenges into training programmes that supported business improvement. • Spearheaded negotiation and secured 25+ long-term strategic and profitable client partnerships by managing full sales life cycle from initial partner identification, engagement through the negotiation of terms, legal agreements, delivery, and ongoing relationship. • Developed a dynamic public training course curriculum targeted to deliver on stretching revenue targets and to (i) ensure cohesion with LSEG strategy, (ii) anchor programmes in customer insight, and (iii) respond to latest trends in innovation. • Oversaw collaboration with 30+ strategic partners aligned to the brand to grow the business and further our ambition as trusted advisers to clients. • Led ongoing market identification programmes and leveraged data analytics to catalyse growth and acquire 120+ new corporate clients globally.

Senior Business Manager

• 2007 - 2014

Led a team responsible for budgeting, forecasting, and business planning for an international property portfolio with combined annual budgets of £120m and capex budgets of £40m. Maintained effective liaison with international functional heads to identify commercial opportunities, prioritise capex expenditure and support the successful delivery of cost-savings targets within agreed service levels. • Developed a business case to refurbish the Italian Stock Exchange HQ in Milan for enhanced… Show more Led a team responsible for budgeting, forecasting, and business planning for an international property portfolio with combined annual budgets of £120m and capex budgets of £40m. Maintained effective liaison with international functional heads to identify commercial opportunities, prioritise capex expenditure and support the successful delivery of cost-savings targets within agreed service levels. • Developed a business case to refurbish the Italian Stock Exchange HQ in Milan for enhanced capacity, leading to the closure of several group company offices and delivery of £7M annual savings on an implementation cost of £40M. • Oversaw and project-managed the sale of an office building in Milan for £8M in addition to spearheading the consolidation of three group companies’ offices into one in Rome, delivering savings of £350K pa. • Directed external consultants and international cross-functional teams to improve the company’s external environmental disclosure performance in relation to the Carbon Disclosure Project, leading an increase in organisational environmental rating from 23% to 66% in one year.

Commercial Manager

• 2004 - 2007

Member of the senior operational management team in high impact London region with full responsibility for regional postal services (40 offices, 2,300 employees, and a budget of £110M). Prior to this role, undertook a progression of senior change management and operational roles, exposed to a wide range of leadership challenges, delivering strategic and operational goals in complex operational environments. • Reported to and deputised for Regional Director, leading a team of 25 to… Show more Member of the senior operational management team in high impact London region with full responsibility for regional postal services (40 offices, 2,300 employees, and a budget of £110M). Prior to this role, undertook a progression of senior change management and operational roles, exposed to a wide range of leadership challenges, delivering strategic and operational goals in complex operational environments. • Reported to and deputised for Regional Director, leading a team of 25 to support the region in translating strategy and targets into effective operational plans. Implemented change in regional strategic business planning to deliver 5% annual cost reductions and step-change improvements in service quality, people, customer and H&S targets. • Led a series of complex major change programmes, including the identification and introduction of Target Operating Models facilitated by new automation, in a culturally challenging, unionised environment that generated savings of £2.3M pa and a headcount reduction of 85. Show less Member of the senior operational management team in high impact London region with full responsibility for regional postal services (40 offices, 2,300 employees, and a budget of £110M). Prior to this role, undertook a progression of senior change management and operational roles, exposed to a wide range of leadership challenges, delivering strategic and operational goals in complex operational environments. • Reported to and deputised for Regional Director, leading a team of 25 to… Show more Member of the senior operational management team in high impact London region with full responsibility for regional postal services (40 offices, 2,300 employees, and a budget of £110M). Prior to this role, undertook a progression of senior change management and operational roles, exposed to a wide range of leadership challenges, delivering strategic and operational goals in complex operational environments. • Reported to and deputised for Regional Director, leading a team of 25 to support the region in translating strategy and targets into effective operational plans. Implemented change in regional strategic business planning to deliver 5% annual cost reductions and step-change improvements in service quality, people, customer and H&S targets. • Led a series of complex major change programmes, including the identification and introduction of Target Operating Models facilitated by new automation, in a culturally challenging, unionised environment that generated savings of £2.3M pa and a headcount reduction of 85. Show less