FAE/Project Manager

• Oct 2023 - Present

Technical Support Specialist

• Nov 2019 - Oct 2023

-Provide fleet management solutions, in an international environment, based on GPS tracking and real-time vehicle monitoring and control.-Research and resolve technical issues reported by clients in the transport and telecommunications industry.-Collaborated with cross-functional teams to identify and resolve recurring hardware/software issues. By managing the communication between Operations and RnD department towards the customer.-Content creation for the creation of knowledge articles. Show less

English Foreign Language Teacher

• Feb 2019 - Jun 2019

-Developed and delivered age-appropriate English lessons for intermediate-level students -Implemented creative and engaging teaching methods tailored to the needs of each student -Utilized a variety of instructional strategies to ensure student mastery of complex English concepts -Developed and delivered age-appropriate English lessons for intermediate-level students -Implemented creative and engaging teaching methods tailored to the needs of each student -Utilized a variety of instructional strategies to ensure student mastery of complex English concepts

Promotor

• Dec 2017 - Aug 2018

Promotor for Guidance and Information Sub Address-Bilingual customer service.-An active participant in the Passenger Support Program during four seasons: Winter 2017,Reliable Traveller for Mexico at AICM (By National Institute of Migration), Easter 2018 andSummer of 2018.-Orientation service in the airport facilities.

Intern

• Jun 2018 - Jul 2018

Internship at Subaddress of Terminal and Supervision of Land Transportation•Concessioned Vehicular Park and Vehicular Annual Control -Daily check of transportation units within the Concession Vehicular Park with irregularities or breach of the agreement.-Generation of paperwork related to both mechanical and esthetical conditions of the Concession Vehicular Park giving service in Mexico City International Airport.-Administrative Auxiliary.

Intern

• Nov 2017 - May 2018

Internship at Sub Address of Terminal and Supervision of Land Transportation• Control of contracts and administration of permit holders and operators• Concessioned Vehicular Park and Vehicular annual control 2017-2018-Control of contracts and administration of permit holders and operators.-Active participant of the Annual Control of Concession Vehicular Park 2017-2018.-Mechanical and quality of service permanent check of the Concession Vehicular Park.