Experience

OneInfo Consulting

• Argentina
• IT Services and IT Consulting
• 1 - 100 Employee

• Product Owner/Business Analyst

  • Feb 2022 - Present



Self-employed

• Córdoba y alrededores, Argentina

• Freelance business analyst

  • Apr 2018 - Mar 2023



Free lance - Oracle

• Medellín - Colombia

• Siebel EIM expert

  • Mar 2015 - Jan 2022

  EIM expert working all batch process between MDM, legacies and Siebel CRM. EIM expert working all batch process between MDM, legacies and Siebel CRM.



Datastar

• Argentina
• IT Services and IT Consulting
• 100 - 200 Employee

• Siebel Expert

  • Mar 2013 - Mar 2015

  Working like EIM expert, business analyst and trainer . Working like EIM expert, business analyst and trainer .



The Birchman Group

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Siebel Sr Expert

  • Aug 2012 - Feb 2013

  Siebel EIM Expert Working remote by: - CFA Buenos Aires, EIM Support - Nacion Seguros: EIM Support Siebel EIM Expert Working remote by: - CFA Buenos Aires, EIM Support - Nacion Seguros: EIM Support



Oracle

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Siebel Expert - E-studio contractor

  • Mar 2009 - Aug 2012

  EIM Leader, Business Analyst, I was working in diferent project in Latin America and Caribe.LIke BPD (Banco Popular Dominicano) in Dominican Repubilc (2009) impletenting Siebel Finance, ICE (Instituto Costaricence de Electricidad) Costa Rica (2009-2010) like UCM Business Analyst, EIM Leader with Siebel Communication (AIA-UCM-CRM). 2011 MACRO Buenos Aires Siebel Finanace like EIM Expert. . 2011-2012 Helm Bank (Colombian) Siebel Finance like EIM Expert.

• Siebel Expert EIM

  • 2009 - 2012

  EIM expert, UCM funcional



OneInfo Consulting

• Argentina
• IT Services and IT Consulting
• 1 - 100 Employee

• Sr. CRM Siebel Specialist

  • Mar 2009 - Aug 2012

  EIM Siebel Expert working in Helm Bank, Bogota Colombia. 8 months EIM Leader, UCM functional consulting in ICE Telecommunication Project in San Jose, Costa Rica. 1,5 years Functional Consulting and Technical EIM Leader in a Oracle project in Santo Domingo (Dominican Republic). Finance Vertical module implementing Marketing, Sales and Service. 8 months Make documentation using Siebel e-roadmap. Training Developers with different skills (EIM technical resource, EAI resource, project manager) , to integrate quickly at different project Show less



Gevenue Technology

• CRM Consultant Sr.

  • 2008 - Dec 2009

  Functional Leader Functional Leader



Gevenue Technology Argentina

• Sr. Consultant

  • Jul 2008 - Mar 2009

  Most recently she has taken a short break from Siebel and It leader to focus on a Gevenue BPMS CRM implementation (Customer and Sales Management) Working as a field consultant, analyzing business requirements against standard Gevenue-Business functionality, identifying gaps in requirements and specifying functional requirements for necessary customizations. The project is a Regional Solution for a Cellular Company and the goal is integrate and align the solution for a global solution: South America, Centro América and South Africa countries. Show less



Gevenue Technologies Argentina

• Sr Consultor

  • 2008 - 2009

  Consultor Senior Consultor Senior



OneInfo Consulting

• Argentina
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Leader & CRM Consultant

  • Nov 2005 - Jul 2008

  •Functional Support installing Siebel Retail (service, Marketing, Sales and Forecast) for Villa and Moreno Enterprise (agrarian Suppliers). •Project Leader with four configurators in charge implementing Siebel Service for Financial Services. Customer: Cetelem branch of BNP Paribas. •Project Leader with five configurators in charge implementing Siebel Sales & Service and blackberry syncronization for “El Comercio” Peruvians Journal. •Technical leader for EIM Integration Between Vantive and Siebel Enterprise Communications (Personal mobile enterprise branch of Telecom Company). Show less



Telecom Personal

• Sr. Siebel Consultant

  • 2006 - 2007

  EIM Expert EIM Expert



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Siebel Consultant

  • 2006 - 2007

  EIM Expert EIM Expert



InterSystems

• United States
• Software Development
• 700 & Above Employee

• Project Manager

  • Jun 2004 - Nov 2005

  •Customer speaker/interlocutor. •Designer of Technical Proposals. •Generator of internal standards and procedures. •Consulting controller. •Controller in term of Critical Path execution. •Evaluation technical employees handicap. •Researcher and developer in new technologies like RFID, mobile SIMMS programmer and new Microsoft Business Solutions products. •International Contact between partners and providers. Best Issues: Technical proposal Designer an Automatic Purchase Orders using ITRONIX Tablet PC I (Client: Química Estrella). RFID test (Edenor). Research program mobile memories SIMMS (GEMPLUS, Personal, CTI). Designer Customer Self Services solutions . Designer standard ACD Tools for different PABX. Design EBPP web site. Deployment Help Desk using Microsoft CRM V.1.2 with 2003 Small Business Server Show less



Allianz Partners

• France
• Insurance
• 700 & Above Employee

• IT manager

  • 1998 - 2003

  •Define Annual IT planning.Managing IT and telecommunication Budget. •Defining Company Strategy like a Comity Manager Member. •Implementing International Contingency Plan, Security and Standardization Issues - ISO 9001:2000. •Designing technical and commercial BID proposal. •Negotiation with local and international providers. •Interlocutor and project leader with clients in the start up of new call centre made in our installations or Client Installations •Maintenance of 100 positions 7x24. Best Issues: oApplicative Plan Rombo: Made with Access. Statistical functionality oConcierge Service: Internet Application Developed in Brazil oClaims Process: Made with Conso+ and omnisSQL oACD Control Software, made in Visual Basic with Access oCATI: Survey software. Made in Visualfox by Renault. oAutomatical Towing Despatching through Intranet Solutions. Road assistance. oInstallation and customisation of CRM tools: Conso+, Siebel and Clarify. Show less