Experience

University of Washington - School of Medicine

• United States
• Higher Education
• 700 & Above Employee

• Program Support Supervisor

  • Mar 2022 - Present

  * Manages pre- and post-award for non-profit and foundation grants in the Melanoma and Renal Cell Carcinoma (MelRCC) research program. Plans the preparation and submission process; creates eGC1s; develops detailed budgets and budget justifications; sets timelines; instructs and advises investigators on administrative requirements, compliance, and the submission process; analyzes proposals to ensure RFP requirements are met; submits proposals for University review; and submits to sponsors. Tracks expenditures, prepares financial reports, and drafts administrative portions of progress reports and extension requests.* Manages fundraising activities within the MelRCC Program and liaises with Fred Hutch Philanthropy. Develops fundraising materials and donor reports, including writing general-audience content on current and planned research activities. Manages the program's public email account for direct communication with patients and donors. Coordinates site visits for key donors.* Currently leading a major overhaul of the MelRCC Finance & Operations policy & procedure manual to develop it into a robust resource. Organizing existing documents and tracking metadata; assigning writer and reviewer roles to team members; training on policy & procedure best practices; and developing a project plan and timeline for the effort.* Supervises 1 Program Assistant (1.0 FTE). Oversees and directs work on faculty support for 5 medical oncologists, general program support, and patient travel reimbursement.* Other miscellaneous projects as assigned.* Regularly facilitates the biweekly program Research Meeting. Show less

• Program Coordinator

  • Apr 2020 - Mar 2022

  * Grant submission: managed administrative aspects of grant proposal submission, including developing budgets, editing and formatting documents, facilitating meetings with PI and administrative staff, ensuring all requirements are met, and responding to issues identified during internal review by Division, Department, and School reviewers as well as the UW Office of Sponsored Programs.* Faculty support: supported 3 medical oncologists via scheduling, maintaining CVs and other professional documents, compiling promotion packets, managing pagers, and coordinating travel. Facilitated the faculty hiring process, including managing application documents, scheduling interviews and committee review meetings, and coordinating candidate travel.* Program support: created detailed meeting minutes using understanding of clinical research and medical terminology, facilitated biweekly Research Meeting in the absence of the Program Manager, ordered office and research supplies, scheduled meetings, and performed miscellaneous program duties.* Patient travel reimbursement: processed travel reimbursement for research study subjects in compliance with institutional, state, and federal policies as well as sponsor contracts. Show less



University of Washington School of Dentistry

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Services Specialist

  • Feb 2019 - Apr 2020

  Oral Medicine Clinic Patient Services Specialist * Provides reception services for Oral Medicine Clinic * Processes pre-authorizations with insurance companies, follows up on other insurance issues * Serves as liaison between patients and doctors Oral Medicine Clinic Patient Services Specialist * Provides reception services for Oral Medicine Clinic * Processes pre-authorizations with insurance companies, follows up on other insurance issues * Serves as liaison between patients and doctors



University of Washington School of Public Health

• United States
• Research Services
• 100 - 200 Employee

• Research Programs Coordinator

  • Jun 2016 - Jan 2017

  Supported multiple research centers and projects as well as the Health Services Research Council. Reorganized the Research Administration unit’s SharePoint site to clarify information and make the site more useful. Implemented a new departmental procedure for internal peer review of grant proposals prior to grant submission. Created and updated websites using Bootstrap, WordPress, and hand-coding HTML/CSS. Managed distribution of research instruments created by the Seattle of Quality of Life Group, including handling licensing agreements, invoicing, payment processing. Also managed the translation process for these instruments. Organized a day-long Research Retreat for the department, attended by approximately 30 individuals. Assisted in the research process by conducting literature searches, managing EndNote reference libraries, and editing and formatting grant proposals. Show less



UW Medicine

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Health Information Technician I (temporary)

  • Nov 2015 - Apr 2016

  Create release-of-information (ROI) requests in Cerner RequestManager, based on requests received by UW Medicine from a variety of sources (other providers, government agencies, attorneys, patients).Create Encounter Cover Pages to facilitate scanning of documents and outside records into ORCA (Cerner).Scan documents and conduct Quality Control for accuracy (patient, healthcare encounter, and form type) and readability

• HR/Front Desk Assistant (temporary)

  • Sep 2015 - Oct 2015

  Staffed the reception desk for UW Medicine IT Services. Provided customer service as the first point of contact for a variety of issues. Answered phones, registered visitors, scheduled conference rooms, ordered office supplies (via ARIBA), checked out/in equipment, and managed the admin unit’s email inbox.Performed assorted HR duties, including coordinating background checks for new contractors, maintaining a spreadsheet of performance evaluation data, filing personnel paperwork, verifying contents of personnel files, and conducting reference checks for candidates via phone and email. Show less



University of Washington

• United States
• Higher Education
• 700 & Above Employee

• Curriculum Manager

  • Aug 2012 - Jun 2014

  Managed administrative aspects of curriculum development, approval, review, and revision for the Information School’s four academic programs. Worked with program chairs to determine curriculum agendas, worked with faculty who were creating/updating curriculum, shepherded curriculum through the four-stage approval process, and maintained a repository of over 800 curriculum documents. I managed over 30 course changes and 3 substantial changes to academic programs in the 2013-14 academic year.Managed Teaching Assistant hiring and assignment process in coordination with iSchool Human Resources. Created job descriptions, surveyed students, reviewed applications, coordinated with instructors to select candidates, made job offers, and communicated this information to HR via a structured SharePoint list I helped develop. Coordinated the hiring of 137 TAs & Reader/Graders in the 2013-14 academic year.As the Guest Faculty Liaison, maintained communications with current, past, and potential future guest (adjunct) faculty; made job offers; inquired as to their teaching interests; reviewed resumes; coordinated with HR on guest (adjunct) appointment details; and maintained information on potential guest faculty and their teaching expertise. Coordinated 106 guest faculty appointments for the 2013-14 academic year. Show less

• Academics Coordinator

  • Oct 2008 - Aug 2012

  In coordination with the Curriculum Manager, helped plan and build quarterly course schedules for the Information School. This involved complex coordination and communication with the academic advisors, program chairs, faculty, Registrar / Time Schedule Office, and UW Professional & Continuing Education.Completed the course schedule construction process for the Information School. This involved catching and correcting errors before they were visible to students, fine-tuning comments and other details for consistency, and pushing through last-minute changes from the program chairs or Associate Dean. Coordinated course evaluations for the Information School. Created surveys for courses evaluated online, created reports of all evaluation results, posted results to the School’s website, entered data into a database of historical course evaluation information, and analyzed that data. -- Worked with the Office of Educational Assessment to pilot a new online evaluation system, providing initial feedback on the old system, personally testing the new system pre-launch, and collecting and synthesizing feedback and error reports from users post-launch. -- Built a new database for evaluation results; made corrections to the results formulas in the spreadsheet built by my predecessor, for improved accuracy; and other similar process improvements. Show less

• Library Technician III, Information Services

  • Feb 2007 - Oct 2008

  Provided basic reference assistance to UW Medical Center clinicians; to faculty, staff, and students of the six health sciences schools; and to the general public; in addition to performing library circulation and information duties.Designed the information architecture of our wiki-based staff intranet, leading brainstorming sessions to identify the team’s needs and the goals of the wiki; built the skeleton; and contributed to the content.Designed and taught (on multiple occasions) a 90-minute class to introduce new staff to our circulation software.Collected and analyzed use statistics and prepared quarterly reports of these statistics for the Head, Information & Education Services of the Health Sciences Libraries.Administered the Health Sciences Library portion of the UW Libraries Triennial Use Survey, and participated in post-survey discussions at the UW Libraries Assessment Forum.Served as Lead to student employees approximately 25% of the time, assigning and monitoring work. Show less



UC San Diego

• United States
• Higher Education
• 700 & Above Employee

• Library Assistant III, Interlibrary Loan Workleader

  • May 2004 - Aug 2006

  Managed daily operations of the Social Sciences & Humanities Library Interlibrary Loan (SSH ILL) lending and borrowing units, involving complex bibliographic searching; instructing faculty, staff, and student patrons in policies and the use of systems; and regular communication with other institutions and with the five UCSD library branches served by SSH ILL.Led the ongoing implementation process for the University of California’s new ILL software. This involved methodically testing new versions, troubleshooting, logging and reporting errors, and leading local task force meetings for group problem solving.Served as supervisor-in-charge, responsible for resolving circulation desk issues and complaints at the Social Sciences & Humanities Library, explaining and enforcing library policies, and being first point of contact for safety and security issues for all branches in the Geisel Library building.Managed up to ten part-time student employees, including hiring, training, scheduling, and supervision. Show less

• Library Assistant II, Library Express Workleader

  • Jun 2003 - May 2004

  Ran daily operations of the paging and document delivery services, library photocopy service, shipping and packing of Interlibrary Loan material, and delivery of requested material to branch libraries.Led 10-12 part-time student employees, assisting in hiring, training, scheduling, and supervision.