Experience

National Cowboy & Western Heritage Museum

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• IT Manager

  • Jun 2023 - Present

  Oklahoma City, Oklahoma, United States



ForestDigital Outdoors

• United States
• Media Production

• Wilderness Skills Guide

  • Jun 2019 - Present

  Oklahoma City, Oklahoma Area Sharing wilderness and outdoor skills to the city's youth at local libraries and shops. Also create and share digital media on Youtube and TikTok.



Oklahoma City Zoo and Botanical Garden

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• System Administrator

  • Oct 2019 - Aug 2023

  Oklahoma City, Oklahoma Area Maintain, configure, and Deploy datacenter infrastructure including Firewall, Phones, Server Farms, Networking, Wireless Connectivity, Surveillance, and Cloud based systems. Handle support for desktop fleet and around 250 end users. Work with outside vendors and 5 partner organizations. Managing cloud based ticketing and membership system for the states largest tourist attraction Provide A/V support for meetings, conferences, and daily stadium shows. Communicate and… Show more Maintain, configure, and Deploy datacenter infrastructure including Firewall, Phones, Server Farms, Networking, Wireless Connectivity, Surveillance, and Cloud based systems. Handle support for desktop fleet and around 250 end users. Work with outside vendors and 5 partner organizations. Managing cloud based ticketing and membership system for the states largest tourist attraction Provide A/V support for meetings, conferences, and daily stadium shows. Communicate and present complex technical information to non-technical users as Zoo workforce has diverse work cultures. -Knowledge of --Microsoft o365 --VMWare vSphere ESXi 6.5+ --Microsoft PowerShell, BASH, scripting/coding language proficiency --Windows Server Administration, ADFS, ADUC, DNS, DHCP, Windows print server --Dell EMC networking installation and administration --Website Content Management + HTML/CSS --Microsoft Teams and Virtual Desktop and Application support tools --Windows Desktop and MacOS environments --Cisco Meraki Administration --MS Exchange (Legacy Support) Show less



Oklahoma City Zoological Park and Botanical Garden

• IT Analyst

  • Sep 2016 - Oct 2019

  Oklahoma City, Oklahoma Area IT Analyst Duties - Covering All IT and Networking aspects of the Zoo - - Everything from Website, POS systems, Camera systems, Network equipment and security, and General Tech support. - - Also performed most infrastructure demands in house, experience pulling cable and conduit, wall jacks and terminations, and installation and cable management of all zoo hardware. - Performed a several month Entire network systems upgrade from the Zoo's fast Ethernet network to a fiber optic… Show more IT Analyst Duties - Covering All IT and Networking aspects of the Zoo - - Everything from Website, POS systems, Camera systems, Network equipment and security, and General Tech support. - - Also performed most infrastructure demands in house, experience pulling cable and conduit, wall jacks and terminations, and installation and cable management of all zoo hardware. - Performed a several month Entire network systems upgrade from the Zoo's fast Ethernet network to a fiber optic infrastructure. - Deploying Zoo-Wide WiFi and Camera solutions using Unifi Systems. - Stood up and configured a Spiceworks server for analytic use. - Updated and Maintained Zoo Website. - - Kept the website fresh and informative with constant updates using our WYSIWYG Site Management tool, Sitewrench, which is very similar to Wordpress. - - Occasionally have to hardcode web elements in HTML or CSS to fit Website design standards. - - Sourced imagery and Content for the website before a position was hired to do so. - Currently Deploying a SharePoint solution to help the Zoo better communicate policies, procedures, and organizational information to all users. - - Includes providing Fresh web content for Client facing Sharepoint sites as well as updating a Wiki with useful documentation on the Website and Zoo Processes. - Deployed a new 'Livestream' system for the public to view animals from home! This includes the website updates and content, as well as mounting and configuring the cameras and antenna. - Uses networking software (Cisco Meraki, Barracuda) to monitor potential threats and malicious entities located inside and outside of the organization. Show less



ForestDigital Outdoors

• United States
• Media Production

• Founder, Lead Developer

  • Jun 2015 - Sep 2016

  Oklahoma City, Oklahoma Area - Developing Mobile and Desktop applications - - Mainly using Corona SDK and Android Studio - - Main Languages used: LUA, Java, C++ - - Web Server Development using JSF2 and MySQL - - Offer services by request, or on sites like Guru.com and freelancer.com



SandRidge Energy

• United States
• Oil and Gas
• 400 - 500 Employee

• Information Technology Co-op

  • Oct 2014 - Apr 2015

  Oklahoma City, Oklahoma Area - IT position in a Corporate Atmosphere. - - Answer calls and emails for IT support Tickets Using Microsoft Service Manager and SCCM. - - Log, evaluate, and complete incident reports and service requests. - - Maintain Corporate resources including maintenance on the companies computers, phones, and software systems. - Some Experience writing Visual Basic scripts for users in Microsoft Outlook



Dave & Buster's Inc.

• United States
• Restaurants
• 700 & Above Employee

• Game Technician

  • May 2014 - Nov 2014

  Oklahoma City, Oklahoma Area - Maintained and Serviced Arcade machines daily with daily takedowns and Preventive Maintenance. - Create an exciting atmosphere for Guests



NSU Information Technology

• Student IT Technical Consultant I

  • Aug 2012 - Jun 2014

  Tahlequah, OK - Answered phone calls in the call center to help users over the phone. - Assisted users in the Front Desk Reception area and took phone calls as needed. - Processed incoming paperwork and intra-department mail for the Front Desk. - Processed paperwork for online classes and intra-department work - Handled irate users in the call center for the less experienced employees

• Student Technical Worker Level I

  • Aug 2011 - Jun 2014

  - Student Access (Networking and troubleshooting) - - Went out to student sites to troubleshoot and help users directly - External/Internal Labs Departments (Maintaining the quality of the student labs) - - Manned overnight Lab Shifts - Network and Cabling - Computer Maintenance/Repair/Replacement



Moore Public Schools

• Maintenance and Grounds

  • Jul 2012 - Aug 2012

  Moore, OK Worked as a Groundskeeper with several positions varying from Custodial to Construction.



Flintco, LLC

• United States
• Construction
• 400 - 500 Employee

• Demolitions

  • Jul 2011 - Aug 2011

  Worked in Demolition through a Temp Agency



Link Staffing

• United States
• Staffing and Recruiting
• 200 - 300 Employee

• Temp Worker

  • May 2011 - Aug 2011

  Worked several Manual Labor Positions as Summer Employment



Moore Public Schools

• Grounds Keeper

  • May 2011 - Jul 2011

  Moore, OK Worked in the Maintenance department through a temp agency. Grounds Keeping and Landscaping



Northeastern State Campus Police, Northeastern State University

• Student Officer

  • Aug 2010 - Jan 2011

  Northeastern State University Patrolled Campus and served as ‘Eyes and Ears’ for Campus Police