Min Chiu
Student Fellow at Springboard- Claim this Profile
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Vietnamese Limited working proficiency
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Japanese Limited working proficiency
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Chinese Limited working proficiency
Topline Score
Bio
Credentials
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Agile Project Management
CourseraApr, 2022- Oct, 2024 -
Regulations Governing the Use of Restraint and Seclusion in Elementary and Secondary Schools in Virginia Modules
Old Dominion UniversityNov, 2021- Oct, 2024 -
Supporting Our Military Connected Children in School Settings: Moving them from Risk to Resilience - Part 1
The National Telehealth Technology Assessment Resource Center (TTAC)Oct, 2021- Oct, 2024 -
Supporting Our Military Connected Children in School Settings: Moving them from Risk to Resilience - Part 2
The National Telehealth Technology Assessment Resource Center (TTAC)Oct, 2021- Oct, 2024 -
Child Abuse and Neglect: Recognizing, Reportingand Responding for Educators
Virginia Department of Social ServicesSep, 2021- Oct, 2024
Experience
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Springboard
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United States
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E-Learning Providers
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700 & Above Employee
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Student Fellow
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Jan 2023 - Present
-700+ hours of hands-on course material, with 1:1 expert mentor oversight, and completion of 4 in-depth portfolio projects. -Master skills in information architecture, sketching and wireframing, prototyping and testing, eCommerce and browsing, persuasive and anticipatory design, gamification and behavior change, dashboards and data design, social media and messaging, and product lifecycle. -Complete a comprehensive, 6-month UX/UI design program at Springboard, covering topics such as user research, interaction design, and visual design. -Work on real-world design projects, collaborating with clients and stakeholders to deliver effective and user-centered design solutions. -Gain hands-on experience with design tools such as Sketch, Figma, and Adobe Creative Suite. -Develop a strong understanding of design thinking principles and the user-centered design process.
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Vivian Nail Spa
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United States
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Individual and Family Services
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Salon Manager
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Jul 2019 - Present
-Lead a team of skilled professionals to provide exceptional service to clients in a luxury setting.-Responsible for overseeing day-to-day operations of the salon and spa, including scheduling, inventory management, and employee training and development.-Develop and implement strategies to increase revenue and profitability, including marketing and promotional activities, customer loyalty programs, and cost control measures.-Foster a positive and collaborative team culture, setting clear performance expectations and providing ongoing feedback and coaching to team members.-Ensure that the salon and spa maintains the highest standards of cleanliness, hygiene, and safety for both clients and employees.-Keep up-to-date with industry trends and innovations, incorporating new techniques and services to enhance the customer experience and stay competitive in the market.-Maintain relationships with suppliers, vendors, and other industry partners to ensure a reliable supply of high-quality products and services.-Drive customer satisfaction by resolving complaints in a timely and professional manner, ensuring that clients receive prompt and effective service.-Manage financial reporting and analysis, including budgeting, forecasting, and reporting on key performance metrics to senior management.
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Front Desk Receptionist
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Jul 2019 - Jul 2021
-Greet clients and visitors with a welcoming and professional demeanor, creating a positive first impression of the company.-Answer phones, respond to emails, and manage appointments and scheduling using computerized systems.-Provide excellent customer service, addressing client inquiries and concerns in a timely and professional manner.-Manage client files and records, ensuring accuracy and confidentiality of sensitive information.Assist with administrative tasks such as data entry, filing, and organizing office supplies.-Monitor and maintain the cleanliness and organization of the front office and reception area.-Work collaboratively with other departments and staff to ensure seamless operations and a positive customer experience.-Handle cash and credit card transactions, ensuring accurate record-keeping and following proper cash handling procedures.-Stay up-to-date on company policies, procedures, and services to accurately answer client questions and provide information as needed.-Perform other duties as assigned by management to support the efficient operation of the company.
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Prince William County Public Schools
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United States
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Primary and Secondary Education
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700 & Above Employee
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Art Education Substitute Teacher
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Jan 2022 - Dec 2022
-Provide high-quality art instruction to students in K-12 classrooms as a substitute teacher. -Follow lesson plans and instructions provided by the absent teacher, adapting as necessary to meet the needs of the students and the classroom environment. -Foster a positive and inclusive learning environment, building strong relationships with students and promoting their creativity and self-expression. -Teach a range of art techniques and mediums, including drawing, painting, sculpture, and digital art. -Encourage critical thinking, problem-solving, and collaboration among students, emphasizing the importance of creativity and imagination in the learning process. -Maintain a safe and organized classroom environment, ensuring that all students follow rules and procedures for working with art materials and equipment. -Manage student behavior and respond appropriately to disciplinary issues, following school policies and procedures. -Communicate effectively with students, teachers, and administrators, providing feedback and updates as needed to ensure a smooth transition back to the regular teacher. -Keep up-to-date with developments in art education and best practices, continuing professional development and attending conferences and workshops as needed. -Flexibly and efficiently manage a variety of classroom situations in different school settings, adapting to new environments and teaching styles as necessary.
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Fauquier County Public Schools - Human Resources
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United States
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Education Administration Programs
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1 - 100 Employee
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Special Education Substitute Teacher
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Oct 2021 - Dec 2022
-Provide high-quality instruction and support to students with disabilities in K-12 classrooms as a substitute teacher. -Follow lesson plans and instructions provided by the absent teacher, adapting as necessary to meet the needs of the students and the classroom environment. -Foster a positive and inclusive learning environment, building strong relationships with students and promoting their academic, social, and emotional growth. -Implement Individualized Education Plans (IEPs) and other accommodations and modifications to support the needs of students with disabilities. -Teach a range of academic subjects and skills, including literacy, math, social skills, and independent living skills. -Use a variety of instructional strategies and assistive technologies to support student learning and engagement. -Work collaboratively with other teachers, staff, and parents to ensure that students receive the support and services they need to succeed. -Maintain a safe and organized classroom environment, ensuring that all students follow rules and procedures for working and interacting with others. -Manage student behavior and respond appropriately to disciplinary issues, following school policies and procedures. -Communicate effectively with students, teachers, and administrators, providing feedback and updates as needed to ensure a smooth transition back to the regular teacher. -Keep up-to-date with developments in special education and best practices, continuing professional development and attending conferences and workshops as needed. -Flexibly and efficiently manage a variety of classroom situations in different school settings, adapting to new environments and teaching styles as necessary.
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Fifth & Main PR
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United States
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Public Relations and Communications Services
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1 - 100 Employee
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Public Relations Intern
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Aug 2022 - Aug 2022
-Assist with the development and implementation of public relations strategies to promote the company's brand and reputation. -Conduct research and analysis to identify trends, opportunities, and potential risks in the public relations landscape. -Write and edit press releases, blog posts, and other communications materials for distribution to the media and other stakeholders. -Assist with the planning and execution of events, such as press conferences, product launches, and media tours. -Monitor and analyze media coverage of the company and its competitors, providing regular updates and insights to the public relations team. -Collaborate with internal and external stakeholders, such as marketing, sales, and media partners, to ensure consistency and alignment of messaging and branding. -Support social media and digital marketing efforts, creating and curating content for various platforms and monitoring engagement and analytics. -Maintain and update media lists, contact databases, and other key resources for the public relations team. -Participate in brainstorming sessions and contribute creative ideas and solutions to public relations challenges and opportunities. -Attend relevant meetings and events as assigned, taking notes and providing support as needed. -Learn about the principles and practices of public relations and communications, building skills and experience in the field. -Perform other duties as assigned by management to support the goals and objectives of the public relations team.
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Viet Fire Kitchen
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Ashburn, Virginia, United States
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Restaurant General Manager
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Jun 2021 - Jul 2022
-Lead and manage all aspects of restaurant operations, including front-of-house, back-of-house, and administrative functions. -Recruit, hire, train, and supervise staff, ensuring that they are well-trained and motivated to provide exceptional customer service. -Develop and implement strategies to achieve revenue and profitability targets, including pricing, menu development, and cost controls. -Monitor and manage inventory, ordering and purchasing supplies, and ensuring that food and beverage quality and safety standards are met. -Develop and maintain positive relationships with customers, vendors, and other stakeholders, building a strong reputation and brand for the restaurant. -Plan and execute marketing and promotional activities, including social media, email marketing, and events, to drive sales and customer loyalty. -Analyze financial and operational data to identify trends, opportunities, and potential challenges, and adjust strategies and tactics accordingly. -Ensure compliance with all local, state, and federal regulations related to food safety, labor laws, and other requirements. -Maintain a safe and welcoming environment for customers and staff, enforcing health and safety protocols and promoting diversity and inclusion. -Maintain accurate records and reports related to restaurant operations, financial performance, and customer feedback. -Collaborate with other managers and stakeholders to develop and implement policies, procedures, and standards that support the restaurant's goals and objectives. -Continuously develop knowledge and skills related to the restaurant industry and best practices in management and leadership. -Perform other duties as assigned by management to support the goals and objectives of the restaurant.
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Villa Montessori
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United States
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Education Administration Programs
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1 - 100 Employee
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Pre-School Assistant Teacher
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Jul 2021 - Mar 2022
-Assist the lead teacher in planning, preparing, and implementing developmentally appropriate curriculum and activities for pre-school children. -Support the social, emotional, cognitive, and physical development of young children, using positive guidance and reinforcement techniques. Help create a safe, clean, and nurturing environment for children, promoting a sense of belonging and community. -Foster positive relationships with parents, families, and other caregivers, communicating regularly and providing updates on children's progress. -Observe and document children's behavior, skills, and progress, using a variety of assessment tools and techniques. -Provide individualized support and accommodations to children with special needs or who may be experiencing challenges. -Collaborate with other teachers and staff to maintain consistent routines and procedures, promoting consistency and stability for young children. -Assist with daily tasks, such as meal preparation, clean-up, and sanitation, following health and safety guidelines and regulations. -Attend and participate in staff meetings, trainings, and professional development opportunities to build knowledge and skills. -Maintain confidentiality and professionalism at all times, respecting the privacy and dignity of children and families. -Continuously strive to improve teaching practices and methods, seeking feedback and incorporating new ideas and strategies. -Perform other duties as assigned by the lead teacher or supervisor to support the goals and objectives of the pre-school program.
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Cuppi Coffee
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Bristow, Virginia, United States
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Barista
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May 2021 - Dec 2021
-Provide exceptional customer service, greeting and engaging with customers and fulfilling their coffee and tea orders promptly and accurately. -Prepare and serve a variety of hot and cold beverages, including espresso, latte, cappuccino, tea, and other specialty drinks, using standard recipes and techniques. -Maintain a clean, organized, and well-stocked work area, including equipment, supplies, and inventory, following health and safety guidelines and regulations. -Operate and maintain espresso machines, grinders, brewers, and other equipment, ensuring that they are in good working condition. -Ring up orders and process payments accurately, using point-of-sale systems and cash registers. -Communicate with customers about menu items, promotions, and special offers, building rapport and loyalty. -Follow established procedures for opening and closing the coffee shop, including cash handling and security protocols. -Collaborate with other staff members to ensure that the coffee shop runs smoothly and efficiently, providing support as needed. -Continuously learn about coffee and tea products, brewing methods, and industry trends, sharing knowledge with customers and colleagues. -Maintain a positive and professional demeanor at all times, resolving customer complaints and -concerns effectively and tactfully. -Perform other duties as assigned by the manager or supervisor to support the goals and objectives of the coffee shop.
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Nolas Hair Salon
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United States
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Consumer Services
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1 - 100 Employee
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Front Desk Receptionist
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Aug 2019 - Jan 2020
-Greet and welcome clients to the salon, creating a friendly and welcoming atmosphere that promotes customer satisfaction and loyalty. -Schedule appointments, confirm bookings, and manage the salon calendar, using computer systems and software to ensure accuracy and efficiency. -Answer phone calls, emails, and messages from clients, providing information, assistance, and support as needed. -Process payments, handle cash and credit transactions, and manage cash drawers and financial records, following accounting procedures and protocols. -Maintain a clean and organized front desk area, including reception, retail displays, and waiting area, ensuring that it is neat, tidy, and inviting. -Promote and sell salon services and products, using persuasive communication and customer service skills to drive sales and revenue. -Keep track of inventory levels, order and stock products, and ensure that they are organized and displayed attractively. -Maintain accurate records and reports related to appointments, sales, inventory, and customer feedback, using computer systems and software. -Collaborate with hair stylists, estheticians, and other staff members to ensure that the salon runs smoothly and efficiently, providing support as needed. -Follow established protocols for opening and closing the salon, including security and safety procedures. -Continuously learn about salon services and products, industry trends, and best practices in customer service and sales. -Perform other duties as assigned by the manager or supervisor to support the goals and objectives of the salon.
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College Steps
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United States
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Education Administration Programs
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1 - 100 Employee
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Peer Mentor, Peer Advisor & Tutor
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Jan 2017 - May 2019
-Support and guide students in their academic, personal, and professional development, using mentoring, advising, and tutoring techniques to foster success. -Establish positive relationships with students, building trust and rapport, and creating a safe and supportive learning environment. -Provide academic support, tutoring, and guidance to students, helping them to develop study skills, time management techniques, and other strategies for success. -Assist students with course selection, academic planning, and career exploration, providing information and resources that support their goals and interests. -Plan and deliver workshops, presentations, and other educational activities that promote student learning and success. -Collaborate with faculty, staff, and other student support services to coordinate and enhance student support and services. -Maintain accurate records and reports related to student interactions, progress, and outcomes, using computer systems and software. -Participate in ongoing training and professional development opportunities to build knowledge and skills and stay up-to-date on best practices. -Serve as a role model and advocate for students, promoting a culture of respect, diversity, and inclusion. -Adhere to ethical and professional standards, maintaining confidentiality and privacy at all times. -Perform other duties as assigned by the supervisor or manager to support the goals and objectives of the program.
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Education
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2023 - 2023
Springboard
Certification, UI/UX Design Career Track -
2021 - 2023
George Mason University
Master of Arts - MA, Teaching -
2019 - 2023
George Mason University
Bachelor of Fine Arts - BFA, Art and Visual Technology
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