Ali A.

Content Creation Executive at Ghaliah
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Contact Information
us****@****om
(386) 825-5501
Location
Kuwait City, Al Asimah, Kuwait, KW
Languages
  • English Native or bilingual proficiency
  • Arabic Native or bilingual proficiency

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Bio

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Credentials

  • 2-Minute Tips for Marketing
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Augmented Reality Marketing
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Generative AI for Digital Marketers
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Get Ready for Generative AI
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Innovative Customer Service Techniques
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Microsoft Office: First Steps
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • PowerPoint: Eight Easy Ways to Make Your Presentation Stand Out
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • The Three Pillars of Effective Communication
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Inbound Induction "Zain Product and Services Seibel System"
    Zain Kuwait

Experience

  • Ghaliah
    • Kuwait
    • Advertising Services
    • 100 - 200 Employee
    • Content Creation Executive
      • Aug 2023 - Present

      Develop and implement marketing strategies aligned with the organizations goals, target audience, and brand identity. Generate high-quality original content in various formats. Oversee content distribution across multiple channels, including websites, social media platforms, and other digital channels. Collaborate with designers, video editors and other creatives to enhance the visual appeal and effectiveness of content. Monitor and engage with the audience through comments, messages and discussions to foster a sense of community and strengthen brand-consumer relationship. Stay up to date on industry trends, emerging technologies and content marketing. Ensure all content adheres to copyright laws, brand guidelines and industry standards. Show less

  • Zain Kuwait
    • Kuwait
    • Telecommunications
    • 500 - 600 Employee
    • Customer Service Representative
      • Aug 2022 - Nov 2022

      Managed high call volumes and assisted numerous customers. Demonstrated exceptional communication skills to address inquiries and provide product/service information. Resolved customer issues effectively, ensuring a positive overall experience. Proficient in utilizing company systems and resources to streamline customer interactions. Consistently met and exceeded performance targets set by Zain. Displayed empathy and provided timely solutions, contributing to high customer satisfaction levels. Committed to upholding the high standards of service excellence at Zain. Show less

Education

  • Australian University
    Bachelor of Business, Marketing

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