Experience

Epidemic Sound

• Sweden
• Musicians
• 400 - 500 Employee

• CRM Product Manager

  • Aug 2022 - Present

  Stockholm, Stockholm County, Sweden



Devoteam S Platform

• France
• IT Services and IT Consulting
• 100 - 200 Employee

• Salesforce Team Lead - Sweden

  • Apr 2021 - Aug 2022

  Stockholm

• Project director

  • May 2019 - Apr 2021

  Lyon

• Project Manager

  • Sep 2017 - Apr 2021

  Région de Lyon, France



DXC Technology

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Consultant - Digital Transformation

  • Jun 2014 - Aug 2017

  Région de Paris, France TOTAL M&S : Core Model CRM governance (90 afiliates, 2500 users) - Test phase : Definition and coordination of the users test process during the CRM evolutions (animation of the tests follow up instances, tests status reporting...) - Change management : Communication/Training about the CRM functionalities to the global afiliates (User guides redaction, demonstration sessions of the solution...) - Support to the zone managers with the problematics encountered in the use of the… Show more TOTAL M&S : Core Model CRM governance (90 afiliates, 2500 users) - Test phase : Definition and coordination of the users test process during the CRM evolutions (animation of the tests follow up instances, tests status reporting...) - Change management : Communication/Training about the CRM functionalities to the global afiliates (User guides redaction, demonstration sessions of the solution...) - Support to the zone managers with the problematics encountered in the use of the solution (Investigation and resolution of problems about CRM use) TOTAL - Implementation of a Salesforce competences center in the Marketing&Services IT division - Cartography of Salesforce projects in the Marketing&Services branch of Total - Support in the analysis of the digital and CRM initatives linked to Salesforce TOTAL - Mise en place d'un centre de compétences Salesforce au sein de la DSI Marketing&Services - Cartographie des projets Salesforce au sein de la branche Marketing&Services de TOTAL - Accompagnement dans l'analyse des initiatives CRM et Digital sur la solution Salesforce Show less