Wajahat Mohammed

Service Delivery Manager at Amvotech Solutions Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Villa Park, Illinois, United States, US

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Credentials

  • Excel Basics for Data Analysis
    IBM
    Sep, 2023
    - Nov, 2024
  • Introduction to Data Analytics
    IBM
    Aug, 2023
    - Nov, 2024

Experience

  • Amvotech Solutions Inc
    • United States
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Service Delivery Manager
      • Jul 2023 - Present

      • Handled a variety of different clients from IT, manufacturing, healthcare, and state governments, etc. • Actively reviewed and monitored the Statement of Work (SOW) and Master Service Agreement (MSA) for my client engagements to ensure we are hitting our contractual targets • Conducting quarterly and yearly reviews for team members, along with handling new hires, employee changes, terminations, etc. • Collaborate with other managers daily to establish processes for improving the… Show more • Handled a variety of different clients from IT, manufacturing, healthcare, and state governments, etc. • Actively reviewed and monitored the Statement of Work (SOW) and Master Service Agreement (MSA) for my client engagements to ensure we are hitting our contractual targets • Conducting quarterly and yearly reviews for team members, along with handling new hires, employee changes, terminations, etc. • Collaborate with other managers daily to establish processes for improving the service that we provide to our customers • Building and executing visions for the future of the team to drive improvements, client satisfaction, and employee satisfaction • Conducted Quarterly Business Reviews (QBRs) with our customers. Visited client sites to strengthen relationships and build training for team members. Provided continuous service improvement (CSI) plans to customers to improve engagements. • Actively worked on improving Knowledge Base articles for team members to ensure correct procedures are followed • Responsible for managing our relationships with our suppliers • Created customized reports based on client needs • Responsible for financials (forecasts & billing) and approved timesheets • Conducted internal meetings and client meetings in different cadencies, either weekly, bi-weekly, or monthly. Some of the client meetings included executive leadership from the customer side. • Highly recognized professional in my company, started as an BDE and climbed up to Service Delivery Manager.

    • Onsite Business Process Lead
      • Dec 2022 - Jul 2023

      • Guiding and supervising personnel who were assigned specific tasks. • Performing ongoing analyses on business processes related to productivity, quality, costs, and time management. • Presenting progress reports and integrating feedback. Revising and updating procedures and policies. • Evaluating existing business processes. • Determining and outlining business process improvements. • Coordinating business process improvement strategies with internal… Show more • Guiding and supervising personnel who were assigned specific tasks. • Performing ongoing analyses on business processes related to productivity, quality, costs, and time management. • Presenting progress reports and integrating feedback. Revising and updating procedures and policies. • Evaluating existing business processes. • Determining and outlining business process improvements. • Coordinating business process improvement strategies with internal stakeholders. • Overseeing all aspects related to the implementation stages of business process improvement initiatives. • Analyzing and monitoring implemented changes to business processes and making adjustments as needed. • Guiding and supervising personnel who were assigned specific tasks. • Performing ongoing analyses on business processes related to productivity, quality, costs, and time management. • Presenting progress reports and integrating feedback. • Revising and updating procedures and policies.

  • BCforward
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Technical Recruiter
      • Jun 2021 - Sep 2022

      • Handling the full cycle of recruitment source, screen, validate, offer, and close resources for job requirements. Understanding the job description and post the jobs on the job board. Mass mailing for various positions. • Conducting telephonic interview to check suitability and availability of candidates for further interview with clients. • Work extensively with Recruitment tools like Monster, Dice, Indeed, Carrier Builder & LinkedIn. • Short-listing the candidates according to the… Show more • Handling the full cycle of recruitment source, screen, validate, offer, and close resources for job requirements. Understanding the job description and post the jobs on the job board. Mass mailing for various positions. • Conducting telephonic interview to check suitability and availability of candidates for further interview with clients. • Work extensively with Recruitment tools like Monster, Dice, Indeed, Carrier Builder & LinkedIn. • Short-listing the candidates according to the client requirement and skill sets required. • Screening and interviewing the candidates to ensure that they match the client's requirements accurately. • Scheduled interviews & coordinating with Candidate with multiple interviewers. • Excellent technical aptitude with attention to detail Highly organized and able to manage multiple tasks at once. • Qualifying job seekers to find the best fit for opportunities • Keeping in constant contact with candidates through submittal to offer. • Conducts phone interviews to gather pertinent information from candidate which includes job location, compensation, availability, relocation issues and skill set proficient for contract or permanent positions. Show less • Handling the full cycle of recruitment source, screen, validate, offer, and close resources for job requirements. Understanding the job description and post the jobs on the job board. Mass mailing for various positions. • Conducting telephonic interview to check suitability and availability of candidates for further interview with clients. • Work extensively with Recruitment tools like Monster, Dice, Indeed, Carrier Builder & LinkedIn. • Short-listing the candidates according to the… Show more • Handling the full cycle of recruitment source, screen, validate, offer, and close resources for job requirements. Understanding the job description and post the jobs on the job board. Mass mailing for various positions. • Conducting telephonic interview to check suitability and availability of candidates for further interview with clients. • Work extensively with Recruitment tools like Monster, Dice, Indeed, Carrier Builder & LinkedIn. • Short-listing the candidates according to the client requirement and skill sets required. • Screening and interviewing the candidates to ensure that they match the client's requirements accurately. • Scheduled interviews & coordinating with Candidate with multiple interviewers. • Excellent technical aptitude with attention to detail Highly organized and able to manage multiple tasks at once. • Qualifying job seekers to find the best fit for opportunities • Keeping in constant contact with candidates through submittal to offer. • Conducts phone interviews to gather pertinent information from candidate which includes job location, compensation, availability, relocation issues and skill set proficient for contract or permanent positions. Show less

  • Amvotech Solutions Inc
    • United States
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Business Development Manager
      • Sep 2020 - Apr 2021

       Contacting potential clients to establish rapport and arrange meetings.  Planning and overseeing new marketing initiatives.  Screening and interviewing the candidates to ensure that they match the client's requirements accurately.  Scheduled interviews & coordinating with candidate with multiple interviewers.  Excellent technical aptitude with attention to detail Highly organized and able to manage multiple tasks at once.  Qualifying job seekers to find the best… Show more  Contacting potential clients to establish rapport and arrange meetings.  Planning and overseeing new marketing initiatives.  Screening and interviewing the candidates to ensure that they match the client's requirements accurately.  Scheduled interviews & coordinating with candidate with multiple interviewers.  Excellent technical aptitude with attention to detail Highly organized and able to manage multiple tasks at once.  Qualifying job seekers to find the best fit for opportunities  To conduct market research to generate leads to convert leads into prospects.  Responsible for sourcing jobs through Job portals, networking, and internet postings etc.  Doing regular mail merge activity to find the clients.  Researching, organizations and individuals to find new opportunities.  Increasing the value of current customers while attracting new ones.  Finding and developing new markets and improving sales.  Attending conferences and meetings  Developing quotes and proposals for clients.  Developing goals for the development team and business growth and ensuring they are met.  Training personnel and helping team members develop their skills. Show less  Contacting potential clients to establish rapport and arrange meetings.  Planning and overseeing new marketing initiatives.  Screening and interviewing the candidates to ensure that they match the client's requirements accurately.  Scheduled interviews & coordinating with candidate with multiple interviewers.  Excellent technical aptitude with attention to detail Highly organized and able to manage multiple tasks at once.  Qualifying job seekers to find the best… Show more  Contacting potential clients to establish rapport and arrange meetings.  Planning and overseeing new marketing initiatives.  Screening and interviewing the candidates to ensure that they match the client's requirements accurately.  Scheduled interviews & coordinating with candidate with multiple interviewers.  Excellent technical aptitude with attention to detail Highly organized and able to manage multiple tasks at once.  Qualifying job seekers to find the best fit for opportunities  To conduct market research to generate leads to convert leads into prospects.  Responsible for sourcing jobs through Job portals, networking, and internet postings etc.  Doing regular mail merge activity to find the clients.  Researching, organizations and individuals to find new opportunities.  Increasing the value of current customers while attracting new ones.  Finding and developing new markets and improving sales.  Attending conferences and meetings  Developing quotes and proposals for clients.  Developing goals for the development team and business growth and ensuring they are met.  Training personnel and helping team members develop their skills. Show less

  • Randstad USA
    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Senior Technical Recruiter
      • Jan 2020 - Sep 2020

      Randstad is a $22.0 billion global provider of HR services and the second largest staffing organization in the world. From temporary staffing to permanent placement to in house, professionals, search & selection, and HR Solutions, Randstad holds top positions around the world and has approximately 29,300 corporate employees and around 4,500 branches and in-house locations in 39 countries around the world. Founded in 1960 and headquartered in Diemen, the Netherlands, Randstad Holding is listed… Show more Randstad is a $22.0 billion global provider of HR services and the second largest staffing organization in the world. From temporary staffing to permanent placement to in house, professionals, search & selection, and HR Solutions, Randstad holds top positions around the world and has approximately 29,300 corporate employees and around 4,500 branches and in-house locations in 39 countries around the world. Founded in 1960 and headquartered in Diemen, the Netherlands, Randstad Holding is listed on the NYSE Euronext Amsterdam. Responsibilities: • Responsible for developing recruiting strategies for clients. • Extend offers, negotiate compensation, facilitate the placement of candidates and solicit referrals of other top talent in the area. • Screen candidates via Telephonic interviews based on technical skills, education and personality to reduce time and money in the recruiting process for our clients. • Source and screen potential IT candidates for contract, contract-to-hire and permanent openings. • Provide staffing and recruiting support for government and commercial based clients. • Maintain contact and build relationships with candidates during the on-boarding process to ensure a high close percentage. • Leverage existing relationships for referrals to find candidates and business opportunities. • Focus recruiting efforts on Information Technology and Engineering positions. • Search and identify candidates utilizing our internal candidate databases "Bullhorn" as well as various job boards (LinkedIn, Monster, etc.). Show less Randstad is a $22.0 billion global provider of HR services and the second largest staffing organization in the world. From temporary staffing to permanent placement to in house, professionals, search & selection, and HR Solutions, Randstad holds top positions around the world and has approximately 29,300 corporate employees and around 4,500 branches and in-house locations in 39 countries around the world. Founded in 1960 and headquartered in Diemen, the Netherlands, Randstad Holding is listed… Show more Randstad is a $22.0 billion global provider of HR services and the second largest staffing organization in the world. From temporary staffing to permanent placement to in house, professionals, search & selection, and HR Solutions, Randstad holds top positions around the world and has approximately 29,300 corporate employees and around 4,500 branches and in-house locations in 39 countries around the world. Founded in 1960 and headquartered in Diemen, the Netherlands, Randstad Holding is listed on the NYSE Euronext Amsterdam. Responsibilities: • Responsible for developing recruiting strategies for clients. • Extend offers, negotiate compensation, facilitate the placement of candidates and solicit referrals of other top talent in the area. • Screen candidates via Telephonic interviews based on technical skills, education and personality to reduce time and money in the recruiting process for our clients. • Source and screen potential IT candidates for contract, contract-to-hire and permanent openings. • Provide staffing and recruiting support for government and commercial based clients. • Maintain contact and build relationships with candidates during the on-boarding process to ensure a high close percentage. • Leverage existing relationships for referrals to find candidates and business opportunities. • Focus recruiting efforts on Information Technology and Engineering positions. • Search and identify candidates utilizing our internal candidate databases "Bullhorn" as well as various job boards (LinkedIn, Monster, etc.). Show less

  • Talent Logic Inc.
    • United States
    • Staffing and Recruiting
    • 200 - 300 Employee
    • Business Development Manager
      • Mar 2018 - Jan 2020

      • Responsible for sourcing candidates through Job portals, networking, internet postings etc. • Implement staffing strategies to provide a qualified and diverse candidate pool. • Low turnaround time from sourcing to closure of candidate. • Evaluate skill level; manage offer process, including reference checks. • Develop pipelines with companies Offering jobs • Source a pool of candidates by utilizing social media and other Internet tools, employee referrals, cold calling… Show more • Responsible for sourcing candidates through Job portals, networking, internet postings etc. • Implement staffing strategies to provide a qualified and diverse candidate pool. • Low turnaround time from sourcing to closure of candidate. • Evaluate skill level; manage offer process, including reference checks. • Develop pipelines with companies Offering jobs • Source a pool of candidates by utilizing social media and other Internet tools, employee referrals, cold calling, advertising, job fairs, and networking. • Build and maintain a network of qualified candidates. • Pre-screen candidates and schedule interviews with hiring managers; follow up with candidates; and assist with the decision-making process. • Work closely with hiring managers to understand staffing needs, skills, knowledge, and abilities necessary for each open position. • Ensure candidates have a complete understanding and realistic picture of job responsibilities, compensation, training, schedule requirements, benefits, growth opportunities, and company history/future. • Remain in compliance with HR laws and adhere to company policies and procedures. • Lead and complete special projects and additional tasks as assigned by HR management. • Identify and engage in networks and talent streams. Build relationships and make strong connections with Clients • Working closely with the staffing team, as well as CACI subs/teammate recruiting staffs, to quickly process and submit candidates for client review and approval in a highly dynamic mission-paced environment • Evaluating highly technical responses and resumes to customer skill requirements to determine suitability and superiority using pre-established criteria • Developing and continuously enhancing workflow processes to improve submittal package quality, optimize process efficiency and maximize candidate throughput maximize organizational staffing recruiting Show less • Responsible for sourcing candidates through Job portals, networking, internet postings etc. • Implement staffing strategies to provide a qualified and diverse candidate pool. • Low turnaround time from sourcing to closure of candidate. • Evaluate skill level; manage offer process, including reference checks. • Develop pipelines with companies Offering jobs • Source a pool of candidates by utilizing social media and other Internet tools, employee referrals, cold calling… Show more • Responsible for sourcing candidates through Job portals, networking, internet postings etc. • Implement staffing strategies to provide a qualified and diverse candidate pool. • Low turnaround time from sourcing to closure of candidate. • Evaluate skill level; manage offer process, including reference checks. • Develop pipelines with companies Offering jobs • Source a pool of candidates by utilizing social media and other Internet tools, employee referrals, cold calling, advertising, job fairs, and networking. • Build and maintain a network of qualified candidates. • Pre-screen candidates and schedule interviews with hiring managers; follow up with candidates; and assist with the decision-making process. • Work closely with hiring managers to understand staffing needs, skills, knowledge, and abilities necessary for each open position. • Ensure candidates have a complete understanding and realistic picture of job responsibilities, compensation, training, schedule requirements, benefits, growth opportunities, and company history/future. • Remain in compliance with HR laws and adhere to company policies and procedures. • Lead and complete special projects and additional tasks as assigned by HR management. • Identify and engage in networks and talent streams. Build relationships and make strong connections with Clients • Working closely with the staffing team, as well as CACI subs/teammate recruiting staffs, to quickly process and submit candidates for client review and approval in a highly dynamic mission-paced environment • Evaluating highly technical responses and resumes to customer skill requirements to determine suitability and superiority using pre-established criteria • Developing and continuously enhancing workflow processes to improve submittal package quality, optimize process efficiency and maximize candidate throughput maximize organizational staffing recruiting Show less

  • Khamur IT Solutions Inc
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Development Executive
      • Jan 2016 - Feb 2018

      • Sell products by establishing contact and developing relationships with prospects • Identify business opportunities by identifying prospects and their position in the industry Prepare reports by collecting, analyzing, and summarizing information • Contributes to team effort by accomplishing results as needed Increasing the value of current customers while attracting new ones finding and developing new markets and improving sales communicating new product developments to prospective… Show more • Sell products by establishing contact and developing relationships with prospects • Identify business opportunities by identifying prospects and their position in the industry Prepare reports by collecting, analyzing, and summarizing information • Contributes to team effort by accomplishing results as needed Increasing the value of current customers while attracting new ones finding and developing new markets and improving sales communicating new product developments to prospective clients • Strong understanding of company products or services as well as business position and competition to keep business competitive Show less • Sell products by establishing contact and developing relationships with prospects • Identify business opportunities by identifying prospects and their position in the industry Prepare reports by collecting, analyzing, and summarizing information • Contributes to team effort by accomplishing results as needed Increasing the value of current customers while attracting new ones finding and developing new markets and improving sales communicating new product developments to prospective… Show more • Sell products by establishing contact and developing relationships with prospects • Identify business opportunities by identifying prospects and their position in the industry Prepare reports by collecting, analyzing, and summarizing information • Contributes to team effort by accomplishing results as needed Increasing the value of current customers while attracting new ones finding and developing new markets and improving sales communicating new product developments to prospective clients • Strong understanding of company products or services as well as business position and competition to keep business competitive Show less

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