Experience

Pyxus International, Inc.

• United States
• Farming
• 100 - 200 Employee

• Enterprise Security Engineer

  • Apr 2019 - Present



Alliance One

• United States
• Farming
• 700 & Above Employee

• Enterprise Administrator

  • Nov 2009 - Present

  Enterprise SCCM Administrator Assist regional SCCM administrators with site design, build and troubleshooting Assist regional SCCM administrators with OS deployments Package testing and deployment Testing and deployment of OS updates and patches Building and maintaining desktop operating system images Maintain system documentation and user guides Maintain SCCM Procedure and Policy documentation for disaster recovery Enterprise SharePoint 2010 Administrator Assist regional SharePoint 2010 administrators with site design, build and troubleshooting Build portals and sites based departmental requirements Maintain SharePoint 2010 infrastructure through testing of updates and cumulative updates (CU) Move sites from development to production Research and implement evolving technologies for SharePoint 2010 Maintain SharePoint 2010 backups Maintain system documentation and user guides Maintain SharePoint 2010 Procedure and Policy documentation for disaster recoveryEnterprise Polycom Video Conferencing Administrator System Monitoring Schedule updates and security patches as needed Assist the business with external video calls Assist regional administrators with video conference issuesCreate and Maintain Windows 7 GPOCreate and Maintain BranchCache GPO

• End User Support Specialist

  • Nov 2005 - Nov 2009

  As the End User Support Specialist I was the primary lead for implementing Systems Management Server 2003 globally. The implementation allowed us to use SMS at the help desk to assist other users globally with remote tools and through package deployment. I managed the help desk with a team of six interns and two help desk coordinators. In this position I kept abreast of evolving computer technology and made the decision on what model computers and laptops we would purchase for the North America region. I was a primary lead for the implementation of the SAP service desk for our help desk ticketing system which is still in use today.

• Information Systems Help Desk Intern

  • Feb 2005 - Nov 2005

  Desktop support Repairing computers and printers Help-desk phone support



Rowan-Cabarrus Community College

• Higher Education
• 300 - 400 Employee

• Part-time Instructor

  • Aug 2003 - Dec 2004

  Taught the following classes at RCCC while attending East Carolina UniversityRouting and Switching (CCNA) via the Cisco AcademyNovell 5.1Computer Ethics Taught the following classes at RCCC while attending East Carolina UniversityRouting and Switching (CCNA) via the Cisco AcademyNovell 5.1Computer Ethics