Experience

Brototype

• India
• E-Learning Providers
• 700 & Above Employee

• Content Strategist

  • Nov 2022 - Present

  Key Responsibilities - Content writing and scripting for various platforms. - Managing and leading teams. - Validating scripts for quality and effectiveness. - Creating persuasive copy for marketing materials. - Developing and executing media strategies. - Handling analytics to drive data-driven decisions. - Conducting market research and competitor analysis. - Collaborating with cross-functional teams. - Monitoring content metrics for performance evaluation. - Managing multiple projects and meeting deadlines. - Providing guidance and mentorship. - Collaborating with clients and stakeholders. Show less



NTT DATA Services

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• HC & Insurance Operations Senior Representative

  • Oct 2021 - Jan 2022

  Key Responsibilities: - Conducted comprehensive insurance adjudication, meticulously reviewing and evaluating healthcare claims to determine their validity and compliance with insurance policies and regulations. - Applied in-depth knowledge of health insurance policies and procedures to ensure accurate and timely claims processing, adhering to industry guidelines and company standards. - Collaborated closely with healthcare providers, insurance agents, and customers to gather and verify necessary information, resolve claim-related inquiries, and address any concerns or issues. - Utilized advanced data analysis techniques and software tools to identify potential fraud, waste, or abuse in claims, implementing preventive measures to minimize financial risks. - Actively participated in the claims and denial process, investigating and resolving claim disputes, appeals, and rejections by analyzing relevant documentation, policy coverage, and contractual agreements. - Maintained meticulous records and documentation of all interactions, actions taken, and decisions made, ensuring compliance with regulatory requirements and facilitating accurate reporting. Show less