Experience

LanguageCourse.Net

• Spain
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Language Travel Consultant Korean/English

  • Jan 2018 - Present

  Responsible for answering enquiries for Language travelling and study abroad for the Korean market. Intermediator between customers and schools, finding the best solution for the customer’s needs and budget. Fast and accurate answers to the customers/students and interaction with customers is a vital role in my job, exploring the Korean market and finding opportunities for expanding in the fast and competitive study abroad market. Also responsible for translation between Korean and English for information given in the website. Show less



Ladbrokes Limited,London.

• India
• Appliances, Electrical, and Electronics Manufacturing

• Customer Service Manager

  • Mar 2011 - Apr 2014

  Responsible for keeping accurate records of profits, losses and takings. Training and supervising staff. Managing the amount of cash in the shop in line with Company procedures, dealing with customer queries and complaints. Maximising profitability and meeting sales targets. Ensuring compliance with health and safety. Promoting and marketing the business. Managing budgets and maintaining statistical and financial records.

• Assistant Manager

  • Jan 2009 - Feb 2011

  Responsible for working closely with the shop manager and to deliver the overall performance of the day to day business. Ensuring company policies and processes are followed and that new starters are fully trained. Responsible for shop management in absence of the manager. Look after the shop cash flow and banking procedures in accordance with company policy. Responsible for the shop presentation and marketing.

• Customer Service Advisor

  • Aug 2006 - Dec 2008

  Welcoming customers and visitors into the shop, ensuring handling cash quickly, accurately and responsibly. Responsible for promoting products and services and machines. Providing a friendly and efficient service so as to encourage repeat business. Dealing with customer enquiries.



translation.ie

• Translation and Localization
• 1 - 100 Employee

• Korean-English Interpreter

  • Jul 2007 - Dec 2008

  Communicating succinctly and accurately not only the content but also the style of statements, Reading through original material and rewriting in in the target language, ensuring that the meaning of the source text is retained, Researching legal, technical and scientific phraseology to find the correct translation, Liaising with clients to discuss any unclear points and prioritising work to meet deadlines. Communicating succinctly and accurately not only the content but also the style of statements, Reading through original material and rewriting in in the target language, ensuring that the meaning of the source text is retained, Researching legal, technical and scientific phraseology to find the correct translation, Liaising with clients to discuss any unclear points and prioritising work to meet deadlines.