Experience

Hazel Health

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Senior Manager of Customer Success & Implementation

  • Aug 2023 - Present

• Manager of Customer Success & Implementation

  • Jan 2023 - Aug 2023



Genoa Telepsychiatry

• United States
• Mental Health Care
• 1 - 100 Employee

• Director of Customer Success

  • Jun 2021 - Jan 2023

  I led Genoa Telepsychiatry's Customer Success team inclusive of onboarding/implementation, customer operations, and ongoing customer success. I led Genoa Telepsychiatry's Customer Success team inclusive of onboarding/implementation, customer operations, and ongoing customer success.



Protocall Services, Inc.

• United States
• Mental Health Care
• 100 - 200 Employee

• Director of Partner Services

  • Feb 2019 - Jun 2021

  I led ProtoCall's account relations team in delivering exceptional customer support for our partner organizations who trust ProtoCall to provide clinical care to those they serve 24/7/365.

• Senior Relationship Manager

  • Jul 2018 - Feb 2019

• Relationship Manager

  • Jun 2016 - Jul 2018

  Fostered the development, implementation, and longevity of clinical crisis intervention services for our partner organizations.

• Senior Clinical Specialist

  • Mar 2016 - Jul 2016

• Clinical Specialist

  • Oct 2014 - Mar 2016

  Provided crisis intervention and suicide assessment for universities, community mental health organizations, and employee assistance programs.



Private Practice

• Portland, Oregon Area

• Private Practice Therapist

  • Jan 2015 - Dec 2015



William Temple House

• United States
• Individual and Family Services
• 1 - 100 Employee

• Counseling Intern

  • May 2013 - May 2014

  I worked with adolescents and adults with a diverse range of presentations including trauma, addiction, mental illness, and adjustment concerns. I created and co-facilitated a psychoeducational group on developing health relationships. I worked with adolescents and adults with a diverse range of presentations including trauma, addiction, mental illness, and adjustment concerns. I created and co-facilitated a psychoeducational group on developing health relationships.



Crisis Clinic of Thurston & Mason Counties

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Crisis Intervention Volunteer

  • Jun 2010 - Jul 2011

  I supported crisis callers through assessment of risk, collaborative intervention, and community referral. I supported crisis callers through assessment of risk, collaborative intervention, and community referral.



The Evergreen State College

• United States
• Higher Education
• 500 - 600 Employee

• Assistant to the Director of the Writing Center

  • Jun 2010 - Jul 2011