Sales Engineer

• Aug 2022 - Present

Supporting the sales cycle at different stages Created over 50 demo requirements in less than 5 months. With a 20% rate of conversion from prospect to project. Gathering requirements and drafting documents, building marketing collateral, Built a successful marketing campaign 30 posts in 30 days, which generated 5 qualified leads. Finding and presenting new leads for partnerships. Supporting the sales cycle at different stages Created over 50 demo requirements in less than 5 months. With a 20% rate of conversion from prospect to project. Gathering requirements and drafting documents, building marketing collateral, Built a successful marketing campaign 30 posts in 30 days, which generated 5 qualified leads. Finding and presenting new leads for partnerships.

Content Creator

• Oct 2021 - Aug 2022

I create content for and about #MeetLeosContacts. I've been blessed to appear in a number of interviews to talk about it, among other things. I create content for and about #MeetLeosContacts. I've been blessed to appear in a number of interviews to talk about it, among other things.

Product Manager

• May 2022 - Jun 2022

Leading internal product initiative to create an analytics module that can be sold to customers in the primary line of revenue: investment platforms, conducting a thorough analysis of the product needs, main competitors, and value provided to our customers.

Technical Project Manager

• Apr 2022 - May 2022

Participating in meetings with different stakeholders: daily, planning, grooming, strategy, process improvement, bug squashing. ● Training team in Jira and Notion. ● Discussing room for improvement in internal processes. ● Project participation: CMS product with several customer instances.

Technical Project Manager

• Mar 2021 - Apr 2022

As part of the PMO I have managed several software (web, mobile) projects at a time. Acting Scrum Master - leading daily, grooming, planning, demo sessions. In constant direct contact with the customer, leaning on Account Management support. Also helping Business Development, Marketing and HR with Linkedin positioning. Bringing in qualified leads.

Technical Writer

• Sep 2021 - Mar 2022

Writing articles about project management and test automation.

Sales And Marketing Specialist

• Apr 2021 - Mar 2022

I've been helping the growth of the company from several angles, bringing different business opportunities to the attention of the biz dev team, networking and spreading the word to bring even more visibility to this rapid-growing company. Also helping the marketing and HRPR team with designs and articles. I have worked worked as part of the business development division, bringing in leads, collaborating with responses, exploratory meetings, CRM management, lead qualification, and putting… Show more I've been helping the growth of the company from several angles, bringing different business opportunities to the attention of the biz dev team, networking and spreading the word to bring even more visibility to this rapid-growing company. Also helping the marketing and HRPR team with designs and articles. I have worked worked as part of the business development division, bringing in leads, collaborating with responses, exploratory meetings, CRM management, lead qualification, and putting together submittals for RFP/RFQs.

Business Development Agent

• Dec 2020 - Apr 2021

As part of the referral agents' network, prospecting customer profiles, especially in Latin America, creating Spanish versions of the Marketing assets. As part of the referral agents' network, prospecting customer profiles, especially in Latin America, creating Spanish versions of the Marketing assets.

Software Project Manager

• Aug 2017 - Nov 2020

As a software project manager I kept track of the deliverables throughout the whole cycle (design, review, development, IST, QA, UAT) all the way to the post-production support. Making sure that we met or exceeded schedule expectations, while staying within budget, and fencing off scope creeps. Creation, analysis, reporting of the roadmap. On a daily basis I attended weekly follow-up meetings for various customers from mostly North America. Main function: liason between the tech team… Show more As a software project manager I kept track of the deliverables throughout the whole cycle (design, review, development, IST, QA, UAT) all the way to the post-production support. Making sure that we met or exceeded schedule expectations, while staying within budget, and fencing off scope creeps. Creation, analysis, reporting of the roadmap. On a daily basis I attended weekly follow-up meetings for various customers from mostly North America. Main function: liason between the tech team and the customer, I worked as a bridge, bringing together those two worlds.

Business Development and Sales

• Oct 2019 - Oct 2020

I brought new business opportunity ideas into the table. I'm constantly thinking how to articulate the business strategy as defined by the company with my own knowledge and leveraging this in my growing network in LinkedIn. You must connect with people so they can remember you. Sales and Marketing: Generation of leads. Metrics reporting. Content creation. Weekly go-to-market strategy meetings.

Quality Assurance Engineer

• Aug 2017 - Oct 2020

I helped design, develop and assess the quality for multi-language self-service applications which bring our customers closer to their customers Self-service IVR application testing. Bug analysis and reporting to the development team. Design and execution of test cycles, and test cases, from the earlier stage of desing review up to the User Acceptance Test. Reproduction and review of client-reported issues. Weekly follow-up meetings with the internal team, both local and… Show more I helped design, develop and assess the quality for multi-language self-service applications which bring our customers closer to their customers Self-service IVR application testing. Bug analysis and reporting to the development team. Design and execution of test cycles, and test cases, from the earlier stage of desing review up to the User Acceptance Test. Reproduction and review of client-reported issues. Weekly follow-up meetings with the internal team, both local and abroad. Support to security assessment and internal audits. Improvement of internal procedures, creation, editing, formatting. Creation of project deliverables. Continous training: market research, RFQs, bid analysis.

Small Business Owner

• Jan 2017 - Nov 2020

Helping others have their online presence, creation of websites, Linkedin postings, as well as project management services. Helping others have their online presence, creation of websites, Linkedin postings, as well as project management services.

Project Manager

• Aug 2019 - Jan 2020

Web Project Manager QA Specialist

• Jan 2017 - Jun 2017

As a Web Project Manager QA Specialist I was responsible for web sites quality. Serving as a single focal point for all web related issues, questions, and customer site management. Produced test plans and ensured they were followed and adhered to project standards and requirements. Produced and prioritized bug reports. Reproduced bug reports from the field and wrote clear steps to reproduce. Run manual regression testing. Worked with developers to perform root-cause analysis and… Show more As a Web Project Manager QA Specialist I was responsible for web sites quality. Serving as a single focal point for all web related issues, questions, and customer site management. Produced test plans and ensured they were followed and adhered to project standards and requirements. Produced and prioritized bug reports. Reproduced bug reports from the field and wrote clear steps to reproduce. Run manual regression testing. Worked with developers to perform root-cause analysis and preliminary problem diagnosis. Clearly communicated about bugs and other issues with the development team and with web PM. Show less As a Web Project Manager QA Specialist I was responsible for web sites quality. Serving as a single focal point for all web related issues, questions, and customer site management. Produced test plans and ensured they were followed and adhered to project standards and requirements. Produced and prioritized bug reports. Reproduced bug reports from the field and wrote clear steps to reproduce. Run manual regression testing. Worked with developers to perform root-cause analysis and… Show more As a Web Project Manager QA Specialist I was responsible for web sites quality. Serving as a single focal point for all web related issues, questions, and customer site management. Produced test plans and ensured they were followed and adhered to project standards and requirements. Produced and prioritized bug reports. Reproduced bug reports from the field and wrote clear steps to reproduce. Run manual regression testing. Worked with developers to perform root-cause analysis and preliminary problem diagnosis. Clearly communicated about bugs and other issues with the development team and with web PM. Show less

Technical Document Controller

• Mar 2004 - Mar 2016

As a member of the document control (DC) team, I was in charge of issuing vendor, subcontract, engineering, client documents, keeping the data base and its hard-copy equivalent updated. Communications with the client and site technical office were held through an exchange site, which made work more flexible. I cooperated in the optimization of the project data base within EDMS system Documentum 6.7. I managed a team of DC specialists. I provided support to other areas for the creation of… Show more As a member of the document control (DC) team, I was in charge of issuing vendor, subcontract, engineering, client documents, keeping the data base and its hard-copy equivalent updated. Communications with the client and site technical office were held through an exchange site, which made work more flexible. I cooperated in the optimization of the project data base within EDMS system Documentum 6.7. I managed a team of DC specialists. I provided support to other areas for the creation of reports.. I provided support to other areas for the creation of reports. I helped with technical translations and improving communications with the Mumbai office Projects: Central Termoeléctrica Pesquería(10k+documents) Bay City: Heat Treatment and Hot-rolling mill (3k+documents) Camisea Expansion Projects: 1st, 2nd and WHCP (30k+Documents) Petrotrin (10k+documents) MLP (20k+documents) Veladero (13k+documents) Hawiyah IAF Project (20k+documents) Show less As a member of the document control (DC) team, I was in charge of issuing vendor, subcontract, engineering, client documents, keeping the data base and its hard-copy equivalent updated. Communications with the client and site technical office were held through an exchange site, which made work more flexible. I cooperated in the optimization of the project data base within EDMS system Documentum 6.7. I managed a team of DC specialists. I provided support to other areas for the creation of… Show more As a member of the document control (DC) team, I was in charge of issuing vendor, subcontract, engineering, client documents, keeping the data base and its hard-copy equivalent updated. Communications with the client and site technical office were held through an exchange site, which made work more flexible. I cooperated in the optimization of the project data base within EDMS system Documentum 6.7. I managed a team of DC specialists. I provided support to other areas for the creation of reports.. I provided support to other areas for the creation of reports. I helped with technical translations and improving communications with the Mumbai office Projects: Central Termoeléctrica Pesquería(10k+documents) Bay City: Heat Treatment and Hot-rolling mill (3k+documents) Camisea Expansion Projects: 1st, 2nd and WHCP (30k+Documents) Petrotrin (10k+documents) MLP (20k+documents) Veladero (13k+documents) Hawiyah IAF Project (20k+documents) Show less

Stringer

• Jul 2007 - Jul 2008

I wrote features for the International Desk, on Latin American issues. I wrote features for the International Desk, on Latin American issues.

Technical Support Engineer

• 2003 - 2004

• I worked as a Tech Support agent for Microsoft's MSN subscribers in the United States, taking calls at its Argentine Call Center. Providing assistance over the phone with issues with MSN software, in its various versions. Issues included: compatibility, connectivity, modem configuration, use of program features. The calls were under a tight control of time, and with the goal of giving the customer a solution to the problem in its first call. • I worked as a Tech Support agent for Microsoft's MSN subscribers in the United States, taking calls at its Argentine Call Center. Providing assistance over the phone with issues with MSN software, in its various versions. Issues included: compatibility, connectivity, modem configuration, use of program features. The calls were under a tight control of time, and with the goal of giving the customer a solution to the problem in its first call.

Stringer International Desk

• Jun 2002 - Dec 2002

I wrote features for the International Desk. I wrote United Press International newswires about Argentine Situation. I wrote features for the International Desk. I wrote United Press International newswires about Argentine Situation.

Document Control Manager

• Aug 2000 - Aug 2001

(Silica Networks Project) In charge of the document control department, I handled the filing of technical and financial documents, keeping the general technical file of own and subcontracted documents among other tasks. Also I assisted all the managers with technical translations and interpretation, and general assistance with Office ’97 software. I became expert in the use of Prolog Manager 5.0, a Document Control Software (2k+Documents). (Silica Networks Project) In charge of the document control department, I handled the filing of technical and financial documents, keeping the general technical file of own and subcontracted documents among other tasks. Also I assisted all the managers with technical translations and interpretation, and general assistance with Office ’97 software. I became expert in the use of Prolog Manager 5.0, a Document Control Software (2k+Documents).

Engineering Coordination

• Aug 1997 - Dec 1999

I assisted the coordination engineer on various tasks, such as updating the correspondence register and distributing the incoming transmittals, through the use of a complex MS Access database. I assisted the coordination engineer on various tasks, such as updating the correspondence register and distributing the incoming transmittals, through the use of a complex MS Access database.

Interpreter

• Jun 1997 - Jun 1998

Personal Assistant / Interpreter My duties consisted in interpreting for the specialist Engineer in Aluminum Smelters, from New Zealand, which required a good working knowledge in Technical English. These interpreting tasks included technical meetings with client and vendors, site visits, and other daily operations activities. Also, I assisted the QA/QC Manager, for whom I developed all the Project Quality manuals, on a bilingual base, including as well work instructions and procedures for… Show more Personal Assistant / Interpreter My duties consisted in interpreting for the specialist Engineer in Aluminum Smelters, from New Zealand, which required a good working knowledge in Technical English. These interpreting tasks included technical meetings with client and vendors, site visits, and other daily operations activities. Also, I assisted the QA/QC Manager, for whom I developed all the Project Quality manuals, on a bilingual base, including as well work instructions and procedures for the construction site. Show less Personal Assistant / Interpreter My duties consisted in interpreting for the specialist Engineer in Aluminum Smelters, from New Zealand, which required a good working knowledge in Technical English. These interpreting tasks included technical meetings with client and vendors, site visits, and other daily operations activities. Also, I assisted the QA/QC Manager, for whom I developed all the Project Quality manuals, on a bilingual base, including as well work instructions and procedures for… Show more Personal Assistant / Interpreter My duties consisted in interpreting for the specialist Engineer in Aluminum Smelters, from New Zealand, which required a good working knowledge in Technical English. These interpreting tasks included technical meetings with client and vendors, site visits, and other daily operations activities. Also, I assisted the QA/QC Manager, for whom I developed all the Project Quality manuals, on a bilingual base, including as well work instructions and procedures for the construction site. Show less