General Manager IT

• May 2018 - Present

LA IT Program Manager

• Nov 2009 - Jan 2018

Elaboration of region IT Strategy and roadmap Understanding business goals and demands, and translation into IT requirements Responsible for IT department, and Portfolio budget - cost optimization Latam Portfolio Manager Digital Transformation - SalesForce, ServiceMax, RPA (Robotic Process Automation) tools, SAP Hybris B2B, IoT, App2Cloud with AWS, BI and Analytics. Active Latam PMO representative IT Governance and Compliance (ITIL, Cobit, SoX, and ISO) IT Project/program management (PMI/PMBOK, Agile/Scrum, Prince2) Latam Vendor Management: Local and Global Vendors IT Service Management (Operational Excellence) - monitor KPI's and SLA's with service provider IT Audits Business Continuity Plan, DRP Incident Management, Problem Management, Change Management, Configuration Management Show less

LA IT Service Deliver Manager

• Jul 2003 - Nov 2009

Dutch Multinational company in Consumer Electronics, Domestic Appliances (Walita), Lighting (Industrial, Automotive, home), Medical Equipments, and Telecom/PABX segments with 4.100 employess • Managed the IT Service Delivery with a a team of 25 IT professionals responsible to support Latin America Finance Shared Services in multi SAP platforms, .NET and Java applications. • Executed the LatAm ERP Roadmap Strategy by deploying multi SAP instances for Latin America countries (Brazil, Argentina, Chile, Mexico, and Panama) for all Business Units except Telecom in a 3 years program • Delivered entire Brazil and Latam Localization solution including SAP localization packages in combination with customization, and satellite systems (Customs and Synchro Fiscal Books requirements) in multi SAP instances. • Managed Shared Services applications to be compliant with IT Internal Controls like ITIL, COBIT, and Auditing. Show less

Manager - SAP Practice & Pharmaceutical Industry Solution

• Jun 1999 - Jul 2003

Manager SAP Practice ✓ Pharmaceutical/LifeScience Industry: - Aventis Pharma: São Paulo, Brazil - Aventis Behring: King of Prussia, PA-USA - Laboratorios PISA: Guadalajara, MX - Schering Plough: Localization Product Costing support - Novartis: SAP Implementation Proposal ✓ Oil & Gas: Petrobras, AGIP ✓ Brewery: FEMSA/CCM ✓ Consumer w/ Manufacturing: Chocolates Garoto, Wella, Sonopress ✓ Automotive: BMW, Yamaha ✓ Service: Deicmar (3PL) - Logistic Provider Show less

System Analist

• Jun 1998 - Jun 1999

SAP R/3 Implementation responsible for CO-Controlling module supporting 4 manufacturing plants. SAP R/3 Implementation responsible for CO-Controlling module supporting 4 manufacturing plants.

System Analist

• Jun 1997 - Jun 1998

Senior System Analyst - Assigned to work at GM - General Motors dedicated mainframe Cobol, CICS, JCL for Accounts Payable, Accounts Receivable, Accounting systems Senior System Analyst - Assigned to work at GM - General Motors dedicated mainframe Cobol, CICS, JCL for Accounts Payable, Accounts Receivable, Accounting systems

System Analist

• Aug 1991 - Jul 1997

System Analyst - mainframe COBOL, CICS, JCL System Analyst - mainframe COBOL, CICS, JCL