Janna Rice
Professional Development Manager at Mercy Flights, Inc.- Claim this Profile
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Zack Hausrath
I have had the pleasure of working with Janna for several years now, both indirectly and together on the same team. Throughout her tenure as Academic Director, ELS implemented many major projects, requiring Directors to get up to speed quickly on new materials, train their instructional teams, and deliver the new initiatives to students. I’ve always been impressed with Janna’s keen ability to mobilize and even excite her teachers in the face of these organization-wide changes. Whether it’s new software for students, hardware for teachers, a total curriculum refresh, or the adoption of a new Academic Management System/LMS, Janna has motivated her team and empowered them to provide top-tier customer experiences. A lot of her success in this area has to do with her effectiveness as a manager and as a teacher trainer, particularly when it comes to instructional design. She is always able to take materials created for diverse groups of stakeholders and quickly translate them into clear, actionable items, for her staff. When she feels like her team needs additional support, she never hesitates to pivot on the standard materials, creating her own sources of information, in-service workshops, and scaffolded activities. She also excels at fostering staff growth by working collaboratively with them on the training deliverables, when appropriate. Janna’s local wins put her on the radar of ELS headquarters, and she was invited to join a support and training team for the central piece of academic management software used by all managers and teachers at ELS. Her role in this group saw her assisting managers across the company with issues they had with the software. She supported everything from technical glitches, to user error, to feature requests, and she fielded many other operational questions, providing additional training when necessary. She was an asset to this team and many others. I highly recommend her for a position within your organization.
Rebecca Soto, M.Ed.
It is with great pleasure that I write this recommendation for Ms. Janna Rice. In working with Janna for more than 4 years, I have always been impressed by her positive energy, her efficiency and professionalism, and her absolute talent in building morale and achieving excellence in and out of the classroom. With a focus on professional development and training, Janna revolutionizes the way teachers interact with each other, their students, and the curriculum. During the time that I was her supervisor, Janna spearheaded dozens of projects focusing on curriculum development, teacher training, and student academic support services. Janna created a peer observation project that supported instructors in reflection and analysis of their teaching style and resulted in improved instruction and more teacher collaboration. Similarly, Janna created an online platform for teachers to use in evaluating student speaking skills. She was so proficient in her support of teachers and in developing curriculum and standards, that she was invited to serve as a mentor to other Academic Directors and teachers at locations around the country. Janna's professionalism and capacity for supporting a team is matched only by her dedication to the success of students and teachers. She is passionate about education, highly effective in her methods, and compassionate to the needs and challenges of students and educators. On a personal note, she is a pleasure to work with. Janna is trustworthy and dependable, works well with little supervision, and can be relied on to enhance the team and the work environment. I recommend Janna highly for any position in which leadership, talent, compassion, and drive are necessary. She will be an asset to the team and support all around her in achieving their goals.
Zack Hausrath
I have had the pleasure of working with Janna for several years now, both indirectly and together on the same team. Throughout her tenure as Academic Director, ELS implemented many major projects, requiring Directors to get up to speed quickly on new materials, train their instructional teams, and deliver the new initiatives to students. I’ve always been impressed with Janna’s keen ability to mobilize and even excite her teachers in the face of these organization-wide changes. Whether it’s new software for students, hardware for teachers, a total curriculum refresh, or the adoption of a new Academic Management System/LMS, Janna has motivated her team and empowered them to provide top-tier customer experiences. A lot of her success in this area has to do with her effectiveness as a manager and as a teacher trainer, particularly when it comes to instructional design. She is always able to take materials created for diverse groups of stakeholders and quickly translate them into clear, actionable items, for her staff. When she feels like her team needs additional support, she never hesitates to pivot on the standard materials, creating her own sources of information, in-service workshops, and scaffolded activities. She also excels at fostering staff growth by working collaboratively with them on the training deliverables, when appropriate. Janna’s local wins put her on the radar of ELS headquarters, and she was invited to join a support and training team for the central piece of academic management software used by all managers and teachers at ELS. Her role in this group saw her assisting managers across the company with issues they had with the software. She supported everything from technical glitches, to user error, to feature requests, and she fielded many other operational questions, providing additional training when necessary. She was an asset to this team and many others. I highly recommend her for a position within your organization.
Rebecca Soto, M.Ed.
It is with great pleasure that I write this recommendation for Ms. Janna Rice. In working with Janna for more than 4 years, I have always been impressed by her positive energy, her efficiency and professionalism, and her absolute talent in building morale and achieving excellence in and out of the classroom. With a focus on professional development and training, Janna revolutionizes the way teachers interact with each other, their students, and the curriculum. During the time that I was her supervisor, Janna spearheaded dozens of projects focusing on curriculum development, teacher training, and student academic support services. Janna created a peer observation project that supported instructors in reflection and analysis of their teaching style and resulted in improved instruction and more teacher collaboration. Similarly, Janna created an online platform for teachers to use in evaluating student speaking skills. She was so proficient in her support of teachers and in developing curriculum and standards, that she was invited to serve as a mentor to other Academic Directors and teachers at locations around the country. Janna's professionalism and capacity for supporting a team is matched only by her dedication to the success of students and teachers. She is passionate about education, highly effective in her methods, and compassionate to the needs and challenges of students and educators. On a personal note, she is a pleasure to work with. Janna is trustworthy and dependable, works well with little supervision, and can be relied on to enhance the team and the work environment. I recommend Janna highly for any position in which leadership, talent, compassion, and drive are necessary. She will be an asset to the team and support all around her in achieving their goals.
Zack Hausrath
I have had the pleasure of working with Janna for several years now, both indirectly and together on the same team. Throughout her tenure as Academic Director, ELS implemented many major projects, requiring Directors to get up to speed quickly on new materials, train their instructional teams, and deliver the new initiatives to students. I’ve always been impressed with Janna’s keen ability to mobilize and even excite her teachers in the face of these organization-wide changes. Whether it’s new software for students, hardware for teachers, a total curriculum refresh, or the adoption of a new Academic Management System/LMS, Janna has motivated her team and empowered them to provide top-tier customer experiences. A lot of her success in this area has to do with her effectiveness as a manager and as a teacher trainer, particularly when it comes to instructional design. She is always able to take materials created for diverse groups of stakeholders and quickly translate them into clear, actionable items, for her staff. When she feels like her team needs additional support, she never hesitates to pivot on the standard materials, creating her own sources of information, in-service workshops, and scaffolded activities. She also excels at fostering staff growth by working collaboratively with them on the training deliverables, when appropriate. Janna’s local wins put her on the radar of ELS headquarters, and she was invited to join a support and training team for the central piece of academic management software used by all managers and teachers at ELS. Her role in this group saw her assisting managers across the company with issues they had with the software. She supported everything from technical glitches, to user error, to feature requests, and she fielded many other operational questions, providing additional training when necessary. She was an asset to this team and many others. I highly recommend her for a position within your organization.
Rebecca Soto, M.Ed.
It is with great pleasure that I write this recommendation for Ms. Janna Rice. In working with Janna for more than 4 years, I have always been impressed by her positive energy, her efficiency and professionalism, and her absolute talent in building morale and achieving excellence in and out of the classroom. With a focus on professional development and training, Janna revolutionizes the way teachers interact with each other, their students, and the curriculum. During the time that I was her supervisor, Janna spearheaded dozens of projects focusing on curriculum development, teacher training, and student academic support services. Janna created a peer observation project that supported instructors in reflection and analysis of their teaching style and resulted in improved instruction and more teacher collaboration. Similarly, Janna created an online platform for teachers to use in evaluating student speaking skills. She was so proficient in her support of teachers and in developing curriculum and standards, that she was invited to serve as a mentor to other Academic Directors and teachers at locations around the country. Janna's professionalism and capacity for supporting a team is matched only by her dedication to the success of students and teachers. She is passionate about education, highly effective in her methods, and compassionate to the needs and challenges of students and educators. On a personal note, she is a pleasure to work with. Janna is trustworthy and dependable, works well with little supervision, and can be relied on to enhance the team and the work environment. I recommend Janna highly for any position in which leadership, talent, compassion, and drive are necessary. She will be an asset to the team and support all around her in achieving their goals.
Zack Hausrath
I have had the pleasure of working with Janna for several years now, both indirectly and together on the same team. Throughout her tenure as Academic Director, ELS implemented many major projects, requiring Directors to get up to speed quickly on new materials, train their instructional teams, and deliver the new initiatives to students. I’ve always been impressed with Janna’s keen ability to mobilize and even excite her teachers in the face of these organization-wide changes. Whether it’s new software for students, hardware for teachers, a total curriculum refresh, or the adoption of a new Academic Management System/LMS, Janna has motivated her team and empowered them to provide top-tier customer experiences. A lot of her success in this area has to do with her effectiveness as a manager and as a teacher trainer, particularly when it comes to instructional design. She is always able to take materials created for diverse groups of stakeholders and quickly translate them into clear, actionable items, for her staff. When she feels like her team needs additional support, she never hesitates to pivot on the standard materials, creating her own sources of information, in-service workshops, and scaffolded activities. She also excels at fostering staff growth by working collaboratively with them on the training deliverables, when appropriate. Janna’s local wins put her on the radar of ELS headquarters, and she was invited to join a support and training team for the central piece of academic management software used by all managers and teachers at ELS. Her role in this group saw her assisting managers across the company with issues they had with the software. She supported everything from technical glitches, to user error, to feature requests, and she fielded many other operational questions, providing additional training when necessary. She was an asset to this team and many others. I highly recommend her for a position within your organization.
Rebecca Soto, M.Ed.
It is with great pleasure that I write this recommendation for Ms. Janna Rice. In working with Janna for more than 4 years, I have always been impressed by her positive energy, her efficiency and professionalism, and her absolute talent in building morale and achieving excellence in and out of the classroom. With a focus on professional development and training, Janna revolutionizes the way teachers interact with each other, their students, and the curriculum. During the time that I was her supervisor, Janna spearheaded dozens of projects focusing on curriculum development, teacher training, and student academic support services. Janna created a peer observation project that supported instructors in reflection and analysis of their teaching style and resulted in improved instruction and more teacher collaboration. Similarly, Janna created an online platform for teachers to use in evaluating student speaking skills. She was so proficient in her support of teachers and in developing curriculum and standards, that she was invited to serve as a mentor to other Academic Directors and teachers at locations around the country. Janna's professionalism and capacity for supporting a team is matched only by her dedication to the success of students and teachers. She is passionate about education, highly effective in her methods, and compassionate to the needs and challenges of students and educators. On a personal note, she is a pleasure to work with. Janna is trustworthy and dependable, works well with little supervision, and can be relied on to enhance the team and the work environment. I recommend Janna highly for any position in which leadership, talent, compassion, and drive are necessary. She will be an asset to the team and support all around her in achieving their goals.
Experience
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Mercy Flights, Inc.
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Professional Development Manager
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Jan 2023 - Present
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Rockstar Workforce, Inc.
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United States
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Business Consulting and Services
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1 - 100 Employee
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Learning And Development Specialist
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Oct 2021 - Jan 2023
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Arizona@WORK, Maricopa County
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United States
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Government Administration
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1 - 100 Employee
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Program Supervisor
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Aug 2020 - Oct 2021
- Supervised collaboration and innovation of redesign of in-person job readiness workshops into interactive, live, virtual training modules. Worked within county systems and resources to select appropriate virtual learning delivery platform, live engagement Ed Tech tools, and team management leading a staff of 7 remotely located trainers to create virtual learning curriculum - Advocate for Training team, using communication skills to forge direct relationships with company IT team and management decision-makers to procure necessary tools and equipment and troubleshoot virtual delivery platforms including Microsoft Teams, Microsoft Bookings and troubleshooting for team member laptop issues - Design and Teach virtual facilitation skills to team of Business Services Representatives on use of learning platform, EdTech tools and facilitation of virtual teaching best practices. Empowered team to present one virtual training module to the job-seeking public. Prepared team for live virtual training facilitation, providing technical and training feedback through multiple on-line training sessions. - Provide Customer Service and IT Support 200+ participants and internal Maricopa County Career Advisors with a wide range of computer literacy and technology skills at any given time in accessing daily live virtual training workshops. - Appointed to Maricopa County Human Services Department TTI Dreamweavers team. Co-produced and delivered live Internal Bias Podcast Training to 250+ HSD employees. Ongoing collaboration of DEI training and curriculum development with team of instructional leaders across HSD departments. Utilize Microsoft Suite project management tools to keep remote team on track with project goals - 2021 National Association of Counties Achievement Award Recipient Show less
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ELS Educational Services, Inc
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United States
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Education Administration Programs
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400 - 500 Employee
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Academic Director
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Apr 2016 - Apr 2020
- Collaborated with Center Director to improve Center EBITA by 30% by streamlining monthly scheduling practices and improving on-line customer satisfaction presence through digital campaign. - Conducted regular QA of academic program through observations, performance reviews, monitoring of academic records, student surveys, and interviews.- Developed innovative embedded professional development program forming a tight knit of instructors grounded in reflective practice resulting in 6 instructors honored company-wide with Teachers of Excellence Awards.- Created interactive training website to streamline new instructor on-boarding process and norm instructional staff use of company assessment rubrics.- Sought out new partnerships with EdTech platforms to expand digital tools available to teachers and students. Show less
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Assistant Academic Director
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Dec 2012 - Mar 2016
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SAA International
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India
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Market Research
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1 - 100 Employee
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Aviation English Instructor
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Sep 2008 - Sep 2011
- Authored and instructed 160 hour Aviation English curriculum for Professional Pilot Training Program with a 98% graduation rate working with Chinese Pilot Candidates from 6 airlines. - Expanded curriculum according to flight instructor feedback incorporating innovative blend of ESL and critical thinking skills according to aviation communication demands including ATC language, communication with flight instructors, and passing in-depth oral exams with FAA examiners. - Used cross-cultural communication skills to effectively collaborate with upper management and flight instructors from multiple backgrounds to ascertain and offer necessary student support. Show less
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Assistant Language Teacher
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Jul 2007 - Jul 2008
- Assisted 4 Head EFL teachers in creating activities and worksheets to implement best practices in English Language Teaching and taught weekly lessons at local elementary and alternative high school. - Selected to offer in-person demo lesson to cohort of 25 Japanese English Language Teachers in Fukui School District demonstrating deductive learning lesson plan. - Acted as English ambassador to students building relationships through participation in school clubs and summer English camps. - Assisted 4 Head EFL teachers in creating activities and worksheets to implement best practices in English Language Teaching and taught weekly lessons at local elementary and alternative high school. - Selected to offer in-person demo lesson to cohort of 25 Japanese English Language Teachers in Fukui School District demonstrating deductive learning lesson plan. - Acted as English ambassador to students building relationships through participation in school clubs and summer English camps.
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Rolling Readers Space Coast
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United States
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Non-profit Organizations
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1 - 100 Employee
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Executive Director
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Mar 2006 - Jun 2007
- Managed annual Read-Aloud Program in over 60 elementary schools throughout the San Diego and LA school districts and biannual book give-away to over 20,000 participants - Expanded Read-Science program to 6 additional after-school sites, increasing enrollment by 200%. - Implemented innovative Leeamos Juntos Program winning Gold Star Award in Lemon Grove School District. Acquired additional funding, expanding program to two additional sites in downtown LA Title 1 elementary schools. - Increased un-allocated Program Budget by $40,000 through organizing and directing new Annual Wine Tasting Fundraiser. Show less
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Lutheran Social Services of Southern California
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Senior Companion Program Director
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Feb 2005 - Mar 2006
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Wakeland Housing and Development Corporation
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United States
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Real Estate
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1 - 100 Employee
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Resident Services Coordinator
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Feb 2004 - Mar 2005
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Center Director
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Mar 2002 - Mar 2004
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Education
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Azusa Pacific University
Master of Arts - MA, TESOL -
John Brown University
Intercultural Studies, TESOL Certificate
Community
