Diego Menezes Borges
Operations and IT Manager at Adventist Risk Management, Inc.- Claim this Profile
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Inglês Full professional proficiency
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Espanhol Professional working proficiency
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Português Native or bilingual proficiency
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Bio
Experience
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Adventist Risk Management, Inc.
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United States
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Insurance
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1 - 100 Employee
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Operations and IT Manager
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Jan 2019 - Present
Responsible to Business Process ManagementSupport Strategical planning management and executionInformation Technology projects management Marketing and Communication management Corporate Training management
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Information Technology Manager
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May 2018 - Jan 2019
Information Technology projects management
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Head Of Software Development
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Jan 2016 - Apr 2018
Responsible for the delivery of software solutions, systems, working closely with other members of the Technology Leadership Team.Provide leadership to IT systems, prioritizing projects and ensuring commitments are met while providing high quality and cost effective systems that meet customers' expectations.Direct all initiatives for corporate IT systems and ensuring that staff remains focused on customer expectations and satisfactionDirect and manage project teams, including hiring, performance management and assessment, development, mentoring, training and project budgetingThe responsibilities include:• Manage the development, implementation, operation and maintenance of application system initiatives.• The delivery of Software development using both internal and external resource as required.• Ensuring Seven Day Adventist Church’s systems remain safe and secure• The selection and management of key suppliers and partners• The development of the project managers, team leaders, architects, systems analyst and developers, ensuring their success.
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System Analyst and Software Developer
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Oct 2005 - Oct 2017
Provides operational, technical and professional work in the planning, design, analysis, implementation, integration, management and support of software application systems implemented to support the automated business functions of the organization.Works with business function managers, users and ITS staff to assist in the development of business requirements and analyze/model current and proposed information and business process flows.Supports system designs, including functional specifications, design specifications and product deliverables related to projects and assists in post implementation support and enhancement of systems.Assists in architectural design of systems, new technologies and in the re-engineering of system and business related processes.Provides recommendations for upgrade paths based on compliance issues, vendor technology roadmaps, business trends and business processing requirements.Assists in the development of standards, policies, configuration guidelines and procedures for software application systems.Performs system reporting and query development, develops system documentation, performs on-call systems maintenance, systems migration, arranges or provides training for system users.Designs and codes programs; evaluates, debugs, documents and implements purchased programs.Provides written and oral reports of activities to management, users and consultants; participates in post-implementation reviews, revisions and acceptance decisions.Performs software design and development, unit testing, performing design and code reviews and development of technical documentation.Performs system analysis, code modifications and functional testing to troubleshoot application production issues.Programing languages used: Delphi, ASP, C#, Microsoft .Net Framework, APS.net MVC, WPF, WCF, WebApi, Flex, Silverlight and Microsoft SQL Server.
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Adventist Church South America Headquarter
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Brazil
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Religious Institutions
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500 - 600 Employee
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Head Of Software Development
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Jun 2015 - Dec 2015
Responsible for the delivery of software solutions, systems, working closely with other members of the Technology Leadership Team.Provide leadership to IT systems, prioritizing projects and ensuring commitments are met while providing high quality and cost effective systems that meet customers' expectations.Direct all initiatives for corporate IT systems and ensuring that staff remains focused on customer expectations and satisfactionDirect and manage project teams, including hiring, performance management and assessment, development, mentoring, training and project budgetingThe responsibilities include:• Manage the development, implementation, operation and maintenance of application system initiatives.• The delivery of Software development using both internal and external resource as required• Delivering an Infrastructure service including automation, virtualization, OS, Application and Database support necessary to Systems Operation.• Ensuring Seven Day Adventist Church’s systems remain safe and secure• Providing support to a seamless user experience• The selection and management of key suppliers and partners• The development of the project managers, team leaders, architects, systems analyst and developers, ensuring their success.
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Project Manager
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Jan 2012 - Jun 2015
Project Manager of many software development projects of the organization.APS / PROASA / IAJA / ARMS / SASLead a software development team, working closely with the engineers to architect and develop the best technical design and approachInstill best practices for software development and documentation, assure designs meet requirements and deliver high-quality work on tight schedulesManage departmental resources, staffing and mentoring and enhance and maintain a best-in-class engineering team.Develop, Maintain and improve softwaresPrepare technical requirements and software design specificationsReport on status of development, quality, operations and system performance to management
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System Analyst and Developer
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Jul 2007 - Feb 2012
Provides operational, technical and professional work in the planning, design, analysis, implementation, integration, management and support of software application systems implemented to support the automated business functions of the organization.Works with business function managers, users and ITS staff to assist in the development of business requirements and analyze/model current and proposed information and business process flows.Supports system designs, including functional specifications, design specifications and product deliverables related to projects and assists in post implementation support and enhancement of systems.Assists in architectural design of systems, new technologies and in the re-engineering of system and business related processes.Provides recommendations for upgrade paths based on compliance issues, vendor technology roadmaps, business trends and business processing requirements.Assists in the development of standards, policies, configuration guidelines and procedures for software application systems.Performs system reporting and query development, develops system documentation, performs on-call systems maintenance, systems migration, arranges or provides training for system users.Designs and codes programs; evaluates, debugs, documents and implements purchased programs.Provides written and oral reports of activities to management, users and consultants; participates in post-implementation reviews, revisions and acceptance decisions.Performs software design and development, unit testing, performing design and code reviews and development of technical documentation.Performs system analysis, code modifications and functional testing to troubleshoot application production issues.Programing languages used: Delphi, Microsoft .net Framework, APS.net MVC, WPF, WCF, WebApi, Flex, Silverlight and Microsoft SQL Server.
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System Analyst and Developer
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Oct 2005 - Jun 2007
Provides operational, technical and professional work in the planning, design, analysis, implementation, integration, management and support of software application systems implemented to support the automated business functions of the organization.Works with business function managers, users and ITS staff to assist in the development of business requirements and analyze/model current and proposed information and business process flows.Supports system designs, including functional specifications, design specifications and product deliverables related to projects and assists in post implementation support and enhancement of systems.Assists in architectural design of systems, new technologies and in the re-engineering of system and business related processes.Provides recommendations for upgrade paths based on compliance issues, vendor technology roadmaps, business trends and business processing requirements.Assists in the development of standards, policies, configuration guidelines and procedures for software application systems.Performs system reporting and query development, develops system documentation, performs on-call systems maintenance, systems migration, arranges or provides training for system users.Designs and codes programs; evaluates, debugs, documents and implements purchased programs.Provides written and oral reports of activities to management, users and consultants; participates in post-implementation reviews, revisions and acceptance decisions.Performs software design and development, unit testing, performing design and code reviews and development of technical documentation.Performs system analysis, code modifications and functional testing to troubleshoot application production issues.Programing languages used: Delphi, Microsoft .net Framework, APS.net MVC and Microsoft SQL Server.
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R&D IT Analyst
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Jan 2005 - Dec 2005
Research and development in the area of Knowledge Management, with the objective of developing and establishing a process for knowledge management of the company's software factory. Research and development in the area of Knowledge Management, with the objective of developing and establishing a process for knowledge management of the company's software factory.
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ASSEFAZ - Fundação Assistencial dos Servidores do Ministério da Fazenda
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Health, Wellness & Fitness
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200 - 300 Employee
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Assistant Accountant
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May 2003 - Nov 2003
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Education
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Quinlan School of Business, Loyola University Chicago
MiniMBA, Business Administration and Management, General -
FGV
Master of Business Administration - MBA and Postgraduated Lato Sensu, Project Management -
Universidade Católica de Brasília
Postgraduated Lato Sensu, Software Engineer -
IASP - Instituto Adventista de São Paulo
Bachelor's degree, Information Systems