Experience

New Horizons of the Treasure Coast and Okeechobee

• United States
• Mental Health Care
• 1 - 100 Employee

• Asst Program Manager, Mobile Response Team

  • Jun 2023 - Present

  Florida, United States • Co-managed all clinical and administrative aspects of 24-hour mobile crisis team across 4-county area. • Supervised multidisciplinary team of 19 professionals, including Mobile Responders, Care Coordinators, and Peer Support Specialists to promote person-centered, trauma-responsive client care. • Designed and implemented programmatic procedures to enhance compliance with agency policies and contractual requirements. • Served as trusted member of the agency’s senior leadership team… Show more • Co-managed all clinical and administrative aspects of 24-hour mobile crisis team across 4-county area. • Supervised multidisciplinary team of 19 professionals, including Mobile Responders, Care Coordinators, and Peer Support Specialists to promote person-centered, trauma-responsive client care. • Designed and implemented programmatic procedures to enhance compliance with agency policies and contractual requirements. • Served as trusted member of the agency’s senior leadership team to provide data-driven feedback, strategic insights, and program expertise to executive management. • Collaborated with area school districts, law enforcement agencies, and other community partners to expand the reach and effectiveness of mobile crisis services. • Maintained all data tracking and reporting functions as required by program contract and state regulation.

• MA Responder, Mobile Response Team

  • Sep 2022 - Jun 2023

  Florida, United States A nonprofit community mental health center. • Conducted community-based mental status exams and suicide risk assessments to identify needs, develop safety plans, and recommend level-of-care treatment options to individuals across 4 counties. • Delivered client-centered crisis intervention services and follow-up support to promote stabilization due to acute and chronic psychiatric disturbances, medication issues, and substance misuse. • Provided consultation to local law… Show more A nonprofit community mental health center. • Conducted community-based mental status exams and suicide risk assessments to identify needs, develop safety plans, and recommend level-of-care treatment options to individuals across 4 counties. • Delivered client-centered crisis intervention services and follow-up support to promote stabilization due to acute and chronic psychiatric disturbances, medication issues, and substance misuse. • Provided consultation to local law enforcement, advocating for client needs in determining appropriate dispositions with goal of reducing repeat hospitalizations and involuntary examinations. • Created automated tracking systems to maintain statistical data and support ongoing care coordination efforts.



Tykes & Teens

• United States
• Mental Health Care
• 1 - 100 Employee

• Trauma Informed Care Specialist

  • Mar 2022 - Sep 2022

  Florida, United States A nonprofit community mental health center. • Increased community knowledge of Trauma Informed Practices by delivering professional training to over 800 participants at school districts, law enforcement, and youth-serving agencies across 4 counties. • Developed content and educational materials using research-based practices to enhance 7 training modules on Trauma Informed Practices, Motivational Interviewing, Mindfulness, Reflective Practice, Implicit Bias, Compassion Fatigue and… Show more A nonprofit community mental health center. • Increased community knowledge of Trauma Informed Practices by delivering professional training to over 800 participants at school districts, law enforcement, and youth-serving agencies across 4 counties. • Developed content and educational materials using research-based practices to enhance 7 training modules on Trauma Informed Practices, Motivational Interviewing, Mindfulness, Reflective Practice, Implicit Bias, Compassion Fatigue and Resiliency, and Case Studies Using a Trauma-Informed Lens. • Created an automated tracking system to maintain data across 5 Prevention Team programs. Show less



EY

• Entertainment Providers
• 1 - 100 Employee

• People Advisory Services, Government & Public Sector

  • Jun 2021 - Feb 2022

  McLean, Virginia, United States U.S. Secret-Level Security Clearance • Led change management and communication initiatives to support strategic workforce planning for a Federal housing agency through the rollout of custom human capital data analytics and automation tools. • Evaluated project workflows, revised operating procedures, and improved processes to enhance retention and recruitment efforts for over 4,000 Federal employees. • Facilitated data-driven decision making by designing customized job aids and… Show more U.S. Secret-Level Security Clearance • Led change management and communication initiatives to support strategic workforce planning for a Federal housing agency through the rollout of custom human capital data analytics and automation tools. • Evaluated project workflows, revised operating procedures, and improved processes to enhance retention and recruitment efforts for over 4,000 Federal employees. • Facilitated data-driven decision making by designing customized job aids and assisting in the development of 4 web-based training products on human capital dashboard analytics. • Managed the research, design, and execution of a technical survey of key personnel across 8 Federal cabinet-level agencies to identify and share leading practices in support of sustainable fund growth. Show less



Boys & Girls Clubs of Palm Beach County

• United States
• Philanthropic Fundraising Services
• 1 - 100 Employee

• Social Emotional Learning (SEL) Manager

  • May 2020 - May 2021

  West Palm Beach, Florida, United States A nonprofit youth development organization. • Designed and implemented a customized social-emotional learning program with tiered initiatives for 7 teen-serving clubs to enhance leadership skills, increase mental health awareness, and build resilience. • Developed and delivered customized training sessions on SEL, trauma-informed practices, and behavioral intervention techniques for over 40 Club staff. • Coordinated interagency partnership to establish mobile trauma counseling… Show more A nonprofit youth development organization. • Designed and implemented a customized social-emotional learning program with tiered initiatives for 7 teen-serving clubs to enhance leadership skills, increase mental health awareness, and build resilience. • Developed and delivered customized training sessions on SEL, trauma-informed practices, and behavioral intervention techniques for over 40 Club staff. • Coordinated interagency partnership to establish mobile trauma counseling services for children and families at 2 club sites. • Created program budgets, donor contribution registers, and grant reporting matrices to track program effectiveness, optimize efficiency, ensure contract compliance, and enhance fiscal stewardship. • Promoted positive workplace culture by executing employee experience surveys and leveraging results to advise leadership on areas for improvement and opportunities for data-informed decision making. • Supervised Program Director in the strategic design,ing, budget staffing, and launch of a unique community-based program, educating and empowering fathers to improve the lives of children and families. • Developed a pre-employment skills assessment, supported talent selection and placement strategy, supervised program management personnel, and conducted employee performance reviews. Show less



Mental Health Partners

• United States
• Mental Health Care
• 100 - 200 Employee

• Crisis Intervention Services Clinician / Respite Therapist

  • 2017 - 2020

  Boulder, CO A nonprofit community mental health center. • Advanced from a clinical internship position to permanent, full-time employment at a 24-hour community mental health crisis center and a residential crisis respite facility. • Utilized motivational interviewing and evidence-based, trauma-informed practices to provide crisis intervention, counseling, case management, and psycho-education to vulnerable populations. • Conducted mental health evaluations and determined treatment plans and… Show more A nonprofit community mental health center. • Advanced from a clinical internship position to permanent, full-time employment at a 24-hour community mental health crisis center and a residential crisis respite facility. • Utilized motivational interviewing and evidence-based, trauma-informed practices to provide crisis intervention, counseling, case management, and psycho-education to vulnerable populations. • Conducted mental health evaluations and determined treatment plans and placements for clients navigating suicidality, substance abuse, acute psychosis, and persistent psychological disturbances. • Advised management on the design and implementation of program procedures to streamline workflows and enhance quality client care for a dual-program residential treatment facility. • Created analysis model to track and maintain compliance with program requirements, reconcile budget reports, and safeguard funding sources. • Delivered age appropriate community outreach and psycho-education on adolescent suicide prevention. Show less



Safehouse Progressive Alliance for Nonviolence

• United States
• Individual and Family Services
• 1 - 100 Employee

• On-Call Shelter Advocate / Temp Advocate, Transitional Housing Program

  • 2016 - 2019

  Boulder, CO A nonprofit domestic violence advocacy and human rights organization. • Advanced from a volunteer to permanent, part-time employment for a nonprofit human rights agency focused on the intersecting issues of violence, poverty, homelessness, and oppression. • Performed crisis interventions, risk/needs assessments, safety planning, and resource referrals for individuals and families seeking shelter or hotline support due to interpersonal violence. • Advocated for social and economic… Show more A nonprofit domestic violence advocacy and human rights organization. • Advanced from a volunteer to permanent, part-time employment for a nonprofit human rights agency focused on the intersecting issues of violence, poverty, homelessness, and oppression. • Performed crisis interventions, risk/needs assessments, safety planning, and resource referrals for individuals and families seeking shelter or hotline support due to interpersonal violence. • Advocated for social and economic equity by conducting assessments and VI-SPDAT screenings and providing targeted case management services for access to stable transitional housing. • Maintained case files and completed timely and thorough documentation in accordance with HIPAA and VAWA confidentiality requirements. Show less



AIM House

• United States
• Mental Health Care
• 1 - 100 Employee

• Residential Milieu Mentor

  • 2016 - 2018

  Boulder, CO A residential transitional treatment program for adolescents and young adults. • Provided mentorship and life skills counseling to vulnerable adolescents navigating issues of trauma, substance abuse, gender identity and expression, emotional dysregulation, and other challenges in transitioning to adulthood. • (Co-)facilitated various psycho-education and clinical process groups, including DBT skills, therapeutic artistic expression, healthy relationships, self and social… Show more A residential transitional treatment program for adolescents and young adults. • Provided mentorship and life skills counseling to vulnerable adolescents navigating issues of trauma, substance abuse, gender identity and expression, emotional dysregulation, and other challenges in transitioning to adulthood. • (Co-)facilitated various psycho-education and clinical process groups, including DBT skills, therapeutic artistic expression, healthy relationships, self and social awareness, and cultural competency around privilege and oppression. • Completed timely, thorough, and effective documentation in accordance with clinical and administrative policies and procedures. Show less



Dharma Ocean Foundation

• United States
• Religious Institutions
• 1 - 100 Employee

• Controller

  • 2015 - 2017

  Boulder, CO A nonprofit meditation education and retreat center. • Managed and advised on all aspects of financial operations, fiscal management, and regulatory compliance and reporting for a nonprofit meditation education and retreat center. • Conducted various HR functions, including payroll and benefits administration and complex employee issues across multiple facilities for permanent, temporary, and seasonal staff. • Ensured legal compliance through coordination of a detailed labor audit… Show more A nonprofit meditation education and retreat center. • Managed and advised on all aspects of financial operations, fiscal management, and regulatory compliance and reporting for a nonprofit meditation education and retreat center. • Conducted various HR functions, including payroll and benefits administration and complex employee issues across multiple facilities for permanent, temporary, and seasonal staff. • Ensured legal compliance through coordination of a detailed labor audit by reviewing employee handbook and advising executive leadership on equitable employment practices. • Established a succession plan and trained junior staff, providing opportunity for career advancement and ensuring ongoing operations upon Controller resignation. Show less



Colorado Center For Nursing Excellence

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director Of Operations

  • 2014 - 2015

  Denver, Colorado A nonprofit workforce advocacy and leadership development center. • Executed operations for a workforce advocacy and leadership development center, including grant management, budgeting and reporting, Board correspondence, and supervision of administrative staff. • Performed all fiscal functions and responsibilities, including A/P and A/R, donor contributions, payroll and benefit administration, financial statement preparation, and audit coordination. • Developed and implemented… Show more A nonprofit workforce advocacy and leadership development center. • Executed operations for a workforce advocacy and leadership development center, including grant management, budgeting and reporting, Board correspondence, and supervision of administrative staff. • Performed all fiscal functions and responsibilities, including A/P and A/R, donor contributions, payroll and benefit administration, financial statement preparation, and audit coordination. • Developed and implemented a multi-tiered investment policy to promote long-term sustainability. • Enhanced talent retention and attraction efforts by conducting an agency-wide wage analysis, revising the PTO cap and rollover policies, and establishing a paid leave-sharing pool. Show less

• Senior Manager, Business Tax Advisory

  • 2011 - 2013

  Miami/Fort Lauderdale Area A multinational professional services firm. • Promoted to leadership role for consistently exceeding goals, supporting positive team culture, and establishing valuable internal and client relationships as a trusted advisor. • Provided solutions-based consultation services to public and privately held clients with a focus on regulatory compliance and audit process management. • Directed multicultural teams across multiple locations on concurrent engagements, navigating conflicting… Show more A multinational professional services firm. • Promoted to leadership role for consistently exceeding goals, supporting positive team culture, and establishing valuable internal and client relationships as a trusted advisor. • Provided solutions-based consultation services to public and privately held clients with a focus on regulatory compliance and audit process management. • Directed multicultural teams across multiple locations on concurrent engagements, navigating conflicting priorities to meet project deadlines and ensure client satisfaction. • Contributed to firm and local business development through cross service line collaboration in the Strategic Growth Markets committee and Entrepreneur of the Year program. • Supervised staff by identifying performance objectives, aligning personnel goals with project requirements, providing timely and constructive feedback, and developing and delivering technical training modules. Show less



NBC TELEMUNDO

• Manager of Taxation

  • 2006 - 2010

  Miami, FL A Spanish-language television network, division of NBCUniversal. • Managed all areas of domestic tax compliance for over 65 domestic and multi-national legal entities. • Implemented process improvements to increase efficiencies by 33% by automating the quarterly tax provision calculation model. • Trained and supervised department personnel in various areas of tax compliance and state funded incentive programs. • Advised inter-departmental personnel on income withholding… Show more A Spanish-language television network, division of NBCUniversal. • Managed all areas of domestic tax compliance for over 65 domestic and multi-national legal entities. • Implemented process improvements to increase efficiencies by 33% by automating the quarterly tax provision calculation model. • Trained and supervised department personnel in various areas of tax compliance and state funded incentive programs. • Advised inter-departmental personnel on income withholding requirements for non-resident alien vendors and contractors. • Assisted in the customized implementation of various tax and enterprise reporting systems including TaxStream and SAP. Show less



PricewaterhouseCoopers

• 1 - 100 Employee

• Tax Manager

  • 2001 - 2006

  Miami, FL A multinational professional services firm. • Analyzed financial data and tax accrual models to ensure regulatory compliance, managing the preparation of various domestic and international tax filings for multinational corporations. • Coordinated staffing objectives within budget constraints for concurrent engagements while directing interdisciplinary teams. • Developed and presented training sessions on tax technical topics and technology implementation for internal staff… Show more A multinational professional services firm. • Analyzed financial data and tax accrual models to ensure regulatory compliance, managing the preparation of various domestic and international tax filings for multinational corporations. • Coordinated staffing objectives within budget constraints for concurrent engagements while directing interdisciplinary teams. • Developed and presented training sessions on tax technical topics and technology implementation for internal staff development at various regional offices. • Resolved delinquent account issues by researching tax law and negotiating with federal and state taxing jurisdictions. Show less



Georgia Department of Audits and Accounts

• United States
• Accounting
• 100 - 200 Employee

• Advanced Staff Auditor

  • 1999 - 2001

  Atlanta, GA A public-sector steward of financial accountability in state and local government. • Achieved promotion within one year for exceptional performance in analyzing financial accounts, conducting substantive tests, and evaluating internal controls in adherence with GAAP and GAAS. • Supervised junior staff during financial audit engagements of over 10 government-funded state and local entities, including the Georgia Department of Education. • Conducted interviews of government… Show more A public-sector steward of financial accountability in state and local government. • Achieved promotion within one year for exceptional performance in analyzing financial accounts, conducting substantive tests, and evaluating internal controls in adherence with GAAP and GAAS. • Supervised junior staff during financial audit engagements of over 10 government-funded state and local entities, including the Georgia Department of Education. • Conducted interviews of government personnel to gain insights into agency policies and procedures. • Composed narratives and conclusions based on findings derived from audit procedures. Show less