Experience

CityLife Residential

• United States
• Real Estate
• 1 - 100 Employee

• Chief of Staff

  • Sep 2022 - Present

  Pittsburgh, Pennsylvania, United States

• Director Of Business Operations

  • Jun 2021 - Sep 2022

  Pittsburgh, Pennsylvania, United States



Niche

• United States
• Technology, Information and Internet
• 300 - 400 Employee

• People Administrator

  • Apr 2020 - Jun 2021

  Pittsburgh, Pennsylvania, United States



LUMA Institute

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• HR Specialist

  • Jan 2019 - Apr 2020

  Greater Pittsburgh Area Drive employee engagement and promote a team-oriented, supportive culture, including but not limited to: - Manage and execute internal corporate events and training, including corporate compliance initiatives. -Coordinate internal training and development programs that align with the Company’s strategic objectives. -Develop and execute employee reward programs, including anniversary recognition. -Direct new employee onboarding and orientation processes -Serve as a resource to… Show more Drive employee engagement and promote a team-oriented, supportive culture, including but not limited to: - Manage and execute internal corporate events and training, including corporate compliance initiatives. -Coordinate internal training and development programs that align with the Company’s strategic objectives. -Develop and execute employee reward programs, including anniversary recognition. -Direct new employee onboarding and orientation processes -Serve as a resource to employees for intake regarding workplace concerns, policy clarification, benefits inquiries, and so forth. -Partner with the Marketing team to proactively communicate and increase awareness of the Company’s core values, new product offerings, and business developments. -Analyze employee engagement, training and development, and onboarding practices and make recommendations for improvement to the management team. -Audit and maintain internal training materials, schedules and progress reports. -Engage with the Accounting team to budget and track costs for HR related programs. -Lead the annual benefits renewal process, incorporating feedback from employees when considering plan design and changes. -Partner with the CFO and third-party experts to develop and administer HR related compliance programs and policies. -Coordinate facility scheduling for the Company’s headquarters location. -Oversee the administration of LUMA’s internal travel programs.

• Office Manager

  • Jan 2018 - Dec 2018

  Greater Pittsburgh Area • Administer LUMA’s global travel and expense program by administering the Concur Expense and Travel system, approving travel bookings, maintaining corporate rates and travel benefit programs with airlines and hotels, and managing the relationship with LUMA’s corporate travel partner, Direct Travel. • Manage multiple shared services relationships including those with LUMA’s IT provider, office space provider, and HR. • Manage new employee onboarding by coordinating with HR, IT, and… Show more • Administer LUMA’s global travel and expense program by administering the Concur Expense and Travel system, approving travel bookings, maintaining corporate rates and travel benefit programs with airlines and hotels, and managing the relationship with LUMA’s corporate travel partner, Direct Travel. • Manage multiple shared services relationships including those with LUMA’s IT provider, office space provider, and HR. • Manage new employee onboarding by coordinating with HR, IT, and Finance along with the rest of the LUMA team to ensure all documentation and technology set up is completed in a timely manner, and that new hire has a delightful first week learning more about the various teams and their new role • Document and provide training on various operational processes at LUMA; engage key stakeholders for continual feedback and iteration on internal processes for continuous improvement • Administer various software accounts used by LUMA such as Zoom, Slack, and MURAL to ensure users have appropriate access and LUMA is using the plans most appropriate for business needs • Assist LUMA’s production team by managing LUMA’s FedEx shipping and account, as well as fulfillment reporting and Amazon and in-house materials sales. • Coordinate and support various projects as directed under LUMA’s CFO & COO, such as an office move, getting LUMA on the GSA schedule, and various systems implementations. • Assist Marketing team with Conference planning and Social Media management • Provide administrative support as needed to LUMA’s leadership team and Board of Directors • Provide additional support to LUMA’s Business Growth, Finance, and Design and Development team as needed

• Office Coordinator

  • Feb 2016 - Dec 2017

  Greater Pittsburgh Area



OPTIMA Lender Services, LLC

• Consultant

  • Jul 2015 - Feb 2016

  Cleveland/Akron, Ohio Area Consultant June 2015-Present Working with multiple clients, consumers, and vendors simultaneously to ensure accurate and timely completion of title work for multiple files. Auditing vendor files to ensure information is up to date and vendors are well-qualified; accurately and efficiently communicating Optima’s needs to vendors and obtaining necessary documentation for the vendor database. Assisting the document audit department in streamlining processes for greater… Show more Consultant June 2015-Present Working with multiple clients, consumers, and vendors simultaneously to ensure accurate and timely completion of title work for multiple files. Auditing vendor files to ensure information is up to date and vendors are well-qualified; accurately and efficiently communicating Optima’s needs to vendors and obtaining necessary documentation for the vendor database. Assisting the document audit department in streamlining processes for greater efficiency in work flow and new-hire training Assisting management with creating training and reference materials for implementation of a new computer system Documenting suggested changes to processes and protocols to improve efficiency for various tasks Working in various departments as needed for optimal operation of the organization; administrative tasks as necessary Show less



SmallChange.co

• United States
• Real Estate
• 1 - 100 Employee

• Communications Intern

  • May 2015 - Jun 2015

  Greater Pittsburgh Area Worked under Director of Communications Ben Schulman to develop and implement social media content and campaigns to promote Small Change Created and maintained databases for relevant press, investors, and other important audiences for Small Change Researched, and mapped out pricing promotional materials for the Small Change launch events Developed and implemented internal communication processes for Small Change organizational members, contractors, vendors, and other important… Show more Worked under Director of Communications Ben Schulman to develop and implement social media content and campaigns to promote Small Change Created and maintained databases for relevant press, investors, and other important audiences for Small Change Researched, and mapped out pricing promotional materials for the Small Change launch events Developed and implemented internal communication processes for Small Change organizational members, contractors, vendors, and other important parties to ensure consistent messaging and effective flow of organizational knowledge Show less



University of Dayton

• United States
• Higher Education
• 700 & Above Employee

• Graduate Teaching Assistant

  • Aug 2014 - May 2015

  University of Dayton Basic Course Instructor for Communication 100 at the University of Dayton for the 2014-15 academic year; Also completed a Master of Arts in Communication; Graduated May 2015



University of Dayton

• United States
• Higher Education
• 700 & Above Employee

• ASI Fellow

  • Aug 2013 - May 2014

  University of Dayton Assist Dr. Sam Wallace in teaching the ASI 150 class to first year students within the Communication Department at the University of Dayton



A Silver Fox Limousine

• United States
• Truck Transportation
• 1 - 100 Employee

• Marketing and Public Relations Coordinator

  • May 2013 - Aug 2013

  Greater Pittsburgh Area •Developed and executed social media marketing strategies to increase social media presence and brand awareness. •Outlined company imaging/branding strategies and goals for future implementation to increase business-to-business marketing in the wedding and event industries



Third Avenue Consulting

• Public Relations and Marketing Intern

  • May 2012 - Apr 2013

  Moon Township •Initiated campaign related promotions by building relationships with vital publics such as political committees, law enforcement agencies, and important campaign operations professionals •Mapped out campaign timeline; Managed and executed campaign committee events, meetings, and work deadlines to ensure campaign timeline was maintained. •Generated templates, message strategies, and written content for both internal communication and communication with general public for various stages of… Show more •Initiated campaign related promotions by building relationships with vital publics such as political committees, law enforcement agencies, and important campaign operations professionals •Mapped out campaign timeline; Managed and executed campaign committee events, meetings, and work deadlines to ensure campaign timeline was maintained. •Generated templates, message strategies, and written content for both internal communication and communication with general public for various stages of the campaign •Conducted, organized, and presented research on campaign related topics for use of campaign committee members and the candidate. Show less



Law Office of Gianni Floro

• Marketing and Public Relations Coordinator

  • May 2012 - Apr 2013

  Moon Township, PA •Conducted research to help target and expand firm’s client base, then developed marketing and outreach strategies to connect with Attorney Floro with potential clients and other important contacts in the legal field. •Established business development protocol and business relationship maintenance goals for Attorney Floro •Created and maintained client files and closed case storage systems •Executed other various administrative and marketing tasks within the office



Giant Eagle, Inc.

• United States
• Retail Groceries
• 700 & Above Employee

• Cashier

  • Jan 2010 - Aug 2010

  Greater Pittsburgh Area Receive payment for customer orders, cleaning/stocking check out lanes, and customer servce