Business Consultant

• Oct 2020 - Present

Project Manager

• Nov 2018 - Oct 2020

Implemented a new POS (Cow Hills) and order management system (custom-built) followed by a hardware roll-out in 175 stores. I recovered a project that had dragged on for years and and became business-critical for Leen Bakker. Key to the success was to reconcile business requirements with technical capabilities and to set up systematic testing. Both required an excellent understanding of all business processes and systems at this retailer. Subsequently I consulted on order to cash processes for Microsoft Dynamics 365 implementation. Show less

Project Manager

• Apr 2017 - Apr 2019

Validating requirements, building MVP cloud workspace based on Office 365 / Azure / Enterprise Mobility Suite, using agile methodology. Business change project aimed at user adoption of SharePoint / Office 365. We advised 2000 users in 180 teams on how to implement SharePoint, adapt the system to their processes, and migrating them. Organized training classes for 1000 users. Several other projects. Validating requirements, building MVP cloud workspace based on Office 365 / Azure / Enterprise Mobility Suite, using agile methodology. Business change project aimed at user adoption of SharePoint / Office 365. We advised 2000 users in 180 teams on how to implement SharePoint, adapt the system to their processes, and migrating them. Organized training classes for 1000 users. Several other projects.

Project Manager

• Jul 2011 - Apr 2019

Business & IT engineer

• Apr 2010 - Jun 2011

Project manager

• Apr 2016 - Oct 2017

Organizational change to introduce new technologies for 2500 healthcare professionals and adapt business processes for use with mobile applications, including electronic client record, Office 365, MFA. Implementation of mobile device management (MDM) for iOS and Windows 10. Validated and developed custom solutions for various healthcare teams using lean startup methodology. Organizational change to introduce new technologies for 2500 healthcare professionals and adapt business processes for use with mobile applications, including electronic client record, Office 365, MFA. Implementation of mobile device management (MDM) for iOS and Windows 10. Validated and developed custom solutions for various healthcare teams using lean startup methodology.

Project manager

• Dec 2016 - Mar 2017

Migration of webhosting infrastructure to new IaaS platform provider. Migration of webhosting infrastructure to new IaaS platform provider.

Project Manager

• Jun 2014 - Oct 2015

Responsible for team of 23. To analyze and rationalize the application landscape; build, test and deploy 470 applications on new infrastructure (AppV 5, SCCM 2012). Over 300 contacts at the client are involved. Lean development of own tools to support communication and process monitoring resulting in delivery on time and within budget. Responsible for team of 23. To analyze and rationalize the application landscape; build, test and deploy 470 applications on new infrastructure (AppV 5, SCCM 2012). Over 300 contacts at the client are involved. Lean development of own tools to support communication and process monitoring resulting in delivery on time and within budget.

Scrum Master

• Jun 2015 - Sep 2015

To migrate client-side applications to new infrastructure, as well as building new application backend for business applications. Responsible for scrum process for team of 4 application engineers + product owner. Responsible for test coordination and technical and functional test plans. To migrate client-side applications to new infrastructure, as well as building new application backend for business applications. Responsible for scrum process for team of 4 application engineers + product owner. Responsible for test coordination and technical and functional test plans.

Senior Associate

• Nov 2013 - Jul 2014

Developed strategic roadmap for future telephony services for 200.000+ users in 740 locations worldwide (e.g. Cisco / Alcatel / Lync / Legacy). Developed cost models and processes to inventory and maintain data on legacy PBX systems in 250 locations. Developed strategic roadmap for future telephony services for 200.000+ users in 740 locations worldwide (e.g. Cisco / Alcatel / Lync / Legacy). Developed cost models and processes to inventory and maintain data on legacy PBX systems in 250 locations.

Project Manager

• Nov 2012 - Nov 2013

Complete migration and standardization of datacenter and front-end infrastructure at a pharmaceutics company. Building datacenter infrastructure (RDS) for 2000 users including applications. Realizing standardized server- and client environment by migration of workstations in 20 international locations and local site infrastructure upgrades. Implementation of Win 7, Office 2010, MS Lync 2013 with video. Arranged training for users and system operators. Developed corporate IT standards for client hardware and hardware delivery processes. Creating the business case and arranging budget from local companies within the holding. Show less

Program Manager Infrastructure

• Oct 2012 - Jul 2013

Responsible for program of infrastructure projects and communication with educators, system administration, IT management and other stakeholders. Aligning project- and service delivery organizations. E.g. Realizing wireless network for entire campus. Datacenter (Citrix/VMware for 6000 users) redesign and upgrade. Core-network replacement and security upgrade. Responsible for program of infrastructure projects and communication with educators, system administration, IT management and other stakeholders. Aligning project- and service delivery organizations. E.g. Realizing wireless network for entire campus. Datacenter (Citrix/VMware for 6000 users) redesign and upgrade. Core-network replacement and security upgrade.

Project Manager

• Mar 2012 - Sep 2012

App-V application deployment project for 100 applications at local government: inventory, build, test and deployment in scope. Responsible for packaging team and timely functional testing. App-V application deployment project for 100 applications at local government: inventory, build, test and deployment in scope. Responsible for packaging team and timely functional testing.

Project Manager

• Jan 2012 - Jun 2012

Implementation of an enterprise social network. Implementation of an enterprise social network.

Project Manager

• Jun 2011 - Nov 2011

IT infrastructure projects with strict deadlines across 16 locations: ranging from e.g. installing workstations and servers to building Cisco WiFi networks. IT infrastructure projects with strict deadlines across 16 locations: ranging from e.g. installing workstations and servers to building Cisco WiFi networks.

Software Test Coordinator

• Aug 2010 - Aug 2011

Technical writer

• Apr 2010 - Aug 2010

Project member

• Nov 2010 - Dec 2010

Migration to Officium hosted desktop environment Migration to Officium hosted desktop environment

Project manager

• Dec 2006 - Sep 2008

Selected and implemented VoIP communications system. Consultant on other IT projects. Selected and implemented VoIP communications system. Consultant on other IT projects.

CSR

• 2002 - 2008

Analyst

• Jun 2005 - Aug 2005

Market research on VoIP business models in Europe. Market research on VoIP business models in Europe.

Contract researcher

• Aug 2004 - Oct 2004

Designed company-wide IT service oriented architecture. Designed company-wide IT service oriented architecture.