Experience

VDC Research

• United States
• Market Research
• 1 - 100 Employee

• Research Director

  • Jun 2022 - Present

• Senior Analyst

  • Oct 2016 - Jun 2022

  As part of the Industrial Automation & Sensors practice at VDC Research, I lead a variety of syndicated research programs and custom consulting projects. My primary coverage areas include sensors for process and automation control, industrial cybersecurity, data acquisition technologies, and other topics related to the Industrial Internet of Things.



Trillium Software

• United States
• Software Development
• 1 - 100 Employee

• Market Research Analyst

  • Oct 2013 - Jun 2016

  As Market Research Analyst (and leader of all market research) at Trillium Software, I:-Completed four to six primary research projects per year, including customer satisfaction studies, comprehensive market sizings, and in-depth interview projects; owned each stage of every project, from scoping, survey/questionnaire design and vendor management to data analysis and presentation of results;-Initiated comprehensive win/loss analysis program; driven by telephone interviews and designed to provide senior leadership and the sales and marketing teams with direct, unbiased feedback detailing the driving factors behind key sales wins, losses, and customer cancelations;-Developed and maintained an interactive, web-based resource designed to foster open communication, collaboration, and information sharing throughout all areas of the business regarding all aspects of market research within the organization;-Provided project management support and complete market research services on two CEO-led corporate development projects, both of which included the senior leadership teams of both Trillium Software and its parent organization, Harte Hanks;-Served in an analyst relations capacity, owning communications with key industry analyst firms such as Gartner, Forrester Research, and IDC.



VDC Research

• United States
• Market Research
• 1 - 100 Employee

• Analyst/Senior Analyst

  • Nov 2009 - Oct 2013

  As part of the Embedded Software & Tools practice at VDC Research, I led a variety of syndicated research programs and custom consulting projects. My primary areas of coverage included real-time operating systems, embedded Linux and Android, software development tools, static and dynamic analysis tools, and mobile/embedded virtualization, and I led VDC's expanded coverage of intelligent device security;My research findings delivered actionable strategic insights to leading embedded software suppliers such as Coverity, MathWorks, Mentor Graphics, QNX Software Systems, and Wind River;



Eduventures

• United States
• Research Services
• 1 - 100 Employee

• Research Analyst

  • Apr 2008 - Dec 2008

  As part of the Enrollment Management practice at Eduventures, I delivered actionable insights and recommendations to colleges and universities nationwide through a variety of custom consulting projects. My primary areas of coverage included student satisfaction/retention, admissions best practices, and other facets of enrollment management; As part of the Enrollment Management practice at Eduventures, I delivered actionable insights and recommendations to colleges and universities nationwide through a variety of custom consulting projects. My primary areas of coverage included student satisfaction/retention, admissions best practices, and other facets of enrollment management;



DALBAR, Inc.

• United States
• Financial Services
• 1 - 100 Employee

• Program Manager

  • Nov 2006 - Apr 2008

  My primary areas of expertise at Dalbar included best practices for financial institutions' print and web communications and regulatory requirements for financial advisers;As Program Manager, I guided financial advisers through two national certification programs, including Dalbar's Fiduciary Adviser Network (FAN);As a Research Analyst on Dalbar's WebMonitor team, I reviewed, analyzed, and rated websites and account statements for various financial institutions. My primary areas of expertise at Dalbar included best practices for financial institutions' print and web communications and regulatory requirements for financial advisers;As Program Manager, I guided financial advisers through two national certification programs, including Dalbar's Fiduciary Adviser Network (FAN);As a Research Analyst on Dalbar's WebMonitor team, I reviewed, analyzed, and rated websites and account statements for various financial institutions.



Systemic Research Inc

• United States
• Market Research

• Project Manager

  • Jan 2001 - Nov 2006

  My primary areas of expertise at Systemic Research included reform programs for primary, secondary, and post-secondary education;As Program Manager, I led projects analyzing the impact of several education reform programs funded by the National Science Foundation and other organizations, including American Indian Measures of Success (AIMS), the Tribal Colleges and Universities Program (TCUP) and the Urban Systemic Initiative (USI); My primary areas of expertise at Systemic Research included reform programs for primary, secondary, and post-secondary education;As Program Manager, I led projects analyzing the impact of several education reform programs funded by the National Science Foundation and other organizations, including American Indian Measures of Success (AIMS), the Tribal Colleges and Universities Program (TCUP) and the Urban Systemic Initiative (USI);