Raul Neyra Rangel

IT coordinator at Ventcorp
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Contact Information
us****@****om
(386) 825-5501
Location
PE
Languages
  • Español Native or bilingual proficiency
  • Inglés Professional working proficiency
Skills

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Credentials

  • Scrum Master Professional Certificate
    CertiProf
    Oct, 2021
    - Nov, 2024
  • ISO/IEC 27001 Foundation (I27001F)
    CertiProf
    Jul, 2021
    - Nov, 2024
  • Scrum Product Owner Professional Certificate (SPOPC)
    CertiProf
    Jun, 2021
    - Nov, 2024
  • ITIL4® Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
    May, 2021
    - Nov, 2024

Experience

  • SOKSO
    • Peru
    • Retail
    • 1 - 100 Employee
    • IT coordinator
      • Oct 2022 - Present

      Gestionar al equipo de TI Definir e implementar los procesos de TI para lograr la ISO9001:2015 Realizar el presupuesto anual de TI Supervisar el cumplimiento de los SLA por parte de los proveedores. Monitorear los Servicios de infraestructura (Correo, Active Directory, File Server, etc). Gestionar proyectos y servicios relacionados. Solucionar los problemas reportados por los usuarios Nivel 3 Gestionar al equipo de TI Definir e implementar los procesos de TI para lograr la ISO9001:2015 Realizar el presupuesto anual de TI Supervisar el cumplimiento de los SLA por parte de los proveedores. Monitorear los Servicios de infraestructura (Correo, Active Directory, File Server, etc). Gestionar proyectos y servicios relacionados. Solucionar los problemas reportados por los usuarios Nivel 3

  • Atlantic City Casino & Sports
    • Peru
    • Entertainment Providers
    • 200 - 300 Employee
    • IT Infrastructure and Communications Supervisor
      • Aug 2021 - Aug 2022

      Supervision of the Infrastructure, Technical Support and Structured Cabling subareas. Manage new infrastructure projects. Manage requirements and maintenance service. Ensure the stability and continuity of the servers. SAN, NAS, LAN network management Monitor compliance with SLAs by suppliers. Analyze new technologies and their impact on the company. Ensure the security and integrity of the information. Supervise the Administrative Network and Technology Services. Manage projects and related services. Define standards and policies in terms of security. Monitor infrastructure services (Mail, Active Directory, File Server, etc). Management and administration of more than 50 virtualized servers in VMware Backup information systems in Veeam Maintain the efficiency of the communication system. Fix problems reported by users Level 3 Show less

  • Icaria Bikinis
    • Peru
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • IT infrastructure analyst
      • Oct 2018 - Oct 2020

      Responsible for the analysis and cost reduction in the area. Most important projects: -Migration of the entire computer park of the company. -Migration of housing servers to cloud -Updated wifi solution -Renewal of mobile equipment and plans. Cloud server administration Office365 administration Supervision and control of the Helpdesk staff in charge of the different company headquarters. Supervision and evaluation of external providers for contracted services. Responsible for negotiating and executing equipment leasing for end users throughout the organization. Control of the group's IT assets. Responsible for the creation, modification, implementation and monitoring of procedures in the area. Responsible for the group's licensing (software acquisition and renewal). Management and administration of system project requirements. Data Center Administration. Responsible for the group's preventive maintenance scheduling. Responsible for monitoring the Fortinet Firewall. Policy configuration on servers, restrictions by user groups. Administrator of the Asterisk telephone exchange. Responsible for the administration of the group's mobile telephony. Print server manager with UniFlow software. Administration of Windows 2008/2012 Server, Active Directory, File Server, DNS, DHCP, IIS, Kaspersky Antivirus Console. Follow-up / Monitoring / Preventive maintenance of servers in production Show less

  • SK Rental S.A.
    • Machinery Manufacturing
    • 1 - 100 Employee
    • IT coordinator
      • Nov 2014 - May 2018

      Mixed roles of network administrator and IT administrator Analysis and reduction of IT expenses Evaluation of requirements in technology issues Software licensing management Coordination with suppliers (Telephony, Internet, infrastructure, computer equipment, etc.) Monthly monitoring of third-party service billing MPLS network supervision, 5 national locations, one international link Active Directory Management, Fileserver LAN network management - Cisco Installation and configuration of SAP R3 Cisco CallManager IP Phone System Administration Monitoring backups and their storage Renewal of PCs, Laptops and Printers for leases with HP Cellular equipment management (acquisitions, replacements and configuration) End user support through tickets (450 users) (Office automation, printers, software and hardware) Show less

  • Livit Inmobiliaria & Construcción
    • Peru
    • Construction
    • 1 - 100 Employee
    • Infrastructure Support
      • Nov 2012 - Aug 2014

      AD, DNS, DHCP, Fileserver management Cloud Mail Management (Office 365) Wireless Management App Administration (Unifi) Kaspersky antivirus console management Fortinet Firewall Management Printer Server Administration (control of use by user) IP Phone System Administration - Cisco LAN network management - Cisco Blackberry and Smartphone Settings Backup monitoring Virtualized Application Server Administration - Citrix Xenapp Video conferencing equipment support - Polycom Management of guarantees with suppliers SAP installation and configuration Printer management in SAP Management and supervision of remote site implementation (PC providers, printers, cabling, internet, helpdesk) End user support - 130 users (Office automation, software and hardware) Internal projects: • Active Directory and FileServer migration • Change from Linux Firewall to Fortinet • Implementation of Wi-Fi management Show less

  • Fosforera Peruana S.A. - Grupo Fierro
    • Soporte de Infraestructura
      • Feb 2012 - Oct 2012

      Administración de AD, DNS, DHCP, Fileserver Administración de Correo en Nube (Office 365) Administración de consola de antivirus Kaspersky Gestión de garantías con proveedores Administración de central telefónica Cisco Administración de red LAN – Cisco Configuración de Blackberry y Smarphone Soporte a usuarios finales (Ofimática, software y hardware) Administración de AD, DNS, DHCP, Fileserver Administración de Correo en Nube (Office 365) Administración de consola de antivirus Kaspersky Gestión de garantías con proveedores Administración de central telefónica Cisco Administración de red LAN – Cisco Configuración de Blackberry y Smarphone Soporte a usuarios finales (Ofimática, software y hardware)

  • GMD - Grupo Graña y Montero
    • Peru
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Analista de Mesa de Ayuda
      • Feb 2010 - Dec 2011

      Outsourcing en Rimac Seguros Analista de Nivel 1 Recepción y gestión de solicitudes informáticas Registro y gestión de incidente de TI bajo procesos Estandarizados basados en Itil Soporte a usuario vía teléfono con apoyo de ITCM Instalación y configuración a nivel usuario de Lotus Notes, Oracle, Acselx, As400 Outsourcing en Rimac Seguros Analista de Nivel 1 Recepción y gestión de solicitudes informáticas Registro y gestión de incidente de TI bajo procesos Estandarizados basados en Itil Soporte a usuario vía teléfono con apoyo de ITCM Instalación y configuración a nivel usuario de Lotus Notes, Oracle, Acselx, As400

  • Grupo Tawa
    • Peru
    • Business Consulting and Services
    • 500 - 600 Employee
    • Outsourcing Nextel Peru
      • Sep 2009 - Oct 2009

      Proyecto de cambio de blackberry a usuarios VIP, trato directo con gerentes de alto nivel. Apoyo en la parte de soporte técnico en tienda; reparación, configuración, intercambio de información entre celulares, conocimiento básico de los procesos del área de soporte técnico. Proyecto de cambio de blackberry a usuarios VIP, trato directo con gerentes de alto nivel. Apoyo en la parte de soporte técnico en tienda; reparación, configuración, intercambio de información entre celulares, conocimiento básico de los procesos del área de soporte técnico.

  • Avatar Global
    • Peru
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Encargado del área de Soportes Técnico
      • Apr 2008 - Jun 2009

      Encargado del mantenimiento y funcionamiento de la PCs, administración de los servidores DC, DNS, ISA, DHCP, Proyec Server; administración de herramientas IBM como el ClearCase Encargado del mantenimiento y funcionamiento de la PCs, administración de los servidores DC, DNS, ISA, DHCP, Proyec Server; administración de herramientas IBM como el ClearCase

  • Universidad de Lima
    • Peru
    • Higher Education
    • 700 & Above Employee
    • Practicante
      • Jan 2007 - Dec 2007

      Servicio técnico Mantenimiento preventivo y general de PC y Impresoras. Servicio técnico Mantenimiento preventivo y general de PC y Impresoras.

  • TECSUP
    • Peru
    • Higher Education
    • 700 & Above Employee
    • Practicante
      • Sep 2005 - Jul 2006

      Soporte técnico Ensamblaje y configuración de laboratorios de computo. Soporte técnico Ensamblaje y configuración de laboratorios de computo.

Education

  • Universidad Peruana de Ciencias Aplicadas
    Titulo, Ingieneria de Redes y Comunicaciones
    2020 - 2021
  • CETI
    Linux Specialist: Basic and Intermediate
    2022 - 2022
  • CETI
    DEVELOPMENT AND MANAGEMENT IN SQL SERVER 2019
    2022 - 2022
  • CETI
    CCNA v7.00 CCNA1 MODULE: INTRODUCTION TO NETWORKS
    2021 - 2021
  • Certifica Group
    Scrum Master Professional
    2021 - 2021
  • Certifica Group
    Course Scrum Product Owner Professional Certificate (SPOPC)
    2021 - 2021
  • Certifica Group
    Curso ISO 27001:2013 Foundation I27001F
    2021 - 2021
  • Cisco Networking Academy
    NDG Linux Unhatched
    2021 - 2021
  • Entrenamiento Certero
    MS-900T00: Microsoft 365 Fundamentals
    2021 - 2021
  • Entrenamiento Certero
    AZ-900T00: Microsoft Azure Fundamentals
    2021 - 2021
  • Entrenamiento Certero
    DP-900T00: Microsoft Azure Data Fundamentals
    2021 - 2021
  • Entrenamiento Certero
    Azure IA Fundamentos
    2021 - 2021
  • SJ Agile Consulting
    Curso ITIL4 Foundation
    2021 - 2021
  • Universidad Peruana de Ciencias Aplicadas
    Bachillerato, Ingeniería de Redes y Comunicaciones
    2011 - 2017
  • CIBERTEC
    Cursos MCSE 2003
    2008 - 2009
  • TECSUP
    Tecnico, Redes y Comunicaciones de datos
    2003 - 2006

Community

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