Senior Project Engineer

• May 2023 - Present

Project Manager

• Oct 2022 - May 2023

• Work closely with customers from order placement to installation. Understand each project’s unique objectives and expectations• Coordinate with Salesperson in partnership of being the two points of contact for any given customer• Effectively manage and communicate the Online Verification Process via the customer portal.• Produce shop drawings in 2D and 3D• Building the BOM (Bill of Materials) on orders and ensure order accuracy• Release orders into production• Keep customers up to date on order status and project timelines• Resolve customer issues such as Installation questions, shipping damage, missing parts, quality questions, etc.• Manage Projects of higher Complexity• Help customers with Installation guidance and post-sale questions Show less

Production Coordinator

• Jun 2021 - Sep 2022

The responsibilities as the production coordinator include monitoring the flow of work and materials within or between departments according to production schedule, conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, and production problems. This position also includes coordinating, communicating and providing expedited ship dates to sales and CSR and work with purchasing to ensure materials arrive on time and meet quality standards.•Coordinated workflow through departments and communicated needs to meet production goals.•Directed implementation of new machines and updated processes and procedures to increase efficiency of production.•Manage large production projects and rebrands Show less

Quality Assurance Manager

• May 2019 - May 2021

Developed and enforced good manufacturing practices and systems, Validates processes, provided appropriate documentation and assisted in training the staff to assure consistent in-bound and out-bound quality. Assisted in training, coaching and mentoring employees. Coordinated monthly safety audits and safety reporting processes,• Developed new quality reporting process to keep track of quality information• Developed and enforced standard operational procedures and work practices and policies to ensure consistency of output• Developed training handbook and program to ensure consistent training and procedures.• Validate and establishes quality processes for all operations• Implement Safety processes and procedures to create a safe working environment. Show less

Service Manager/Project Manager

• Aug 2016 - May 2019

Mark Scott Homes specializes in high-end residential construction in Southwest Michigan and Northwest Indiana primarily along the shores of Lake Michigan. Responsibilities of the manager of the service division of Mark Scott Homes includes providing clients with preventative maintenance inspections and complete services for their homes. Other responsibilities include managing the job sites, meetings with clients, meeting with and managing sub contractors, and managing the company’s carpenters. • Created a custom service program to help clients care for their homes. • Manage the site of new residential construction of multi-million dollar homes • Increase productivity through personnel management Show less

Associate Director

• May 2007 - Jun 2016

Responsibilities include overseeing up to 50 team members and volunteers and leading them in serving clients in a safe manner in extreme activities. This includes training the staff, planning and organizing groups that come to facilities, solving operational issues, and creating policy and procedures for the organization. •Added over 16 buildings to the facility and several other remodels and additions to other buildings, realized two thirds of estimated spend due to planned and achieved cost savings for projects•Assist in increasing capacity by over 75% by creating a year round facility that provides housing, meeting areas, activities, and dining facility to support over 280 guests•Created donor contacts and raised donations to support the growth of the facilities and bottom line.•Through inventory consolidation/reduction, helped increase cash-flow and properly serve the facility•Improved yearly guest days by over 50% from 10,474 in 2008 to 16,690 in 2015 Show less

Head Guide/Guide

• May 2003 - May 2007

Seasonal, position during college summers, had the responsibility of leading groups of 6 - 210 camp guests on outdoor adventure trips. Responsibilities included scheduling, motivating support staff team members, serving guests needs, making decisions quickly in an ever changing environment, led groups in team building. In charge of leading guide training for new guides and helping them reach their certifications in CPR and WFR (wilderness first responder) first aid.• As a sophomore in college, was recognized as a leader and helped lead training for guides and staff• Hosted large groups of guests up to 200, and was responsible for their safety and leading them on extreme activities such as white water rafting, rock climbing, canoeing, high ropes, and paintball.• Managed up to 15 team members and guided them in serving guests in a safe and friendly manner Show less

Owner/Operator

• Oct 2009 - Jun 2014

Started a small business that specialized in spray foam insulation in both commercial and residential applications. Duties included marketing and advertising, sales, bidding jobs, ordering materials, managing part-time employees, working with customers, applying material, problem solving operational issues, scheduling, accounting, managing projects, and making sure customers were satisfied with the work. • Consistently grew part-time small business by over 20% annually • Repeat business with several customers because they were impressed with quality and service • Increased supply chain efficiency by working with chemical and material suppliers to decrease costs and delivery times, direct shipping to job-sites, and hiring part time employees to assist on large jobs • Business was sold to help provide grad school funding and allow time to pursue graduate schooling Show less

General Laborer

• Jan 2005 - Jun 2007

Worked on large industrial and commercial jobsites helping the contractors complete the jobs. Responsible for managing and transporting materials and equipment between jobsites, preparing sites for subcontractors, and identifying and completing tasks that were not within the scope of work of the subcontractors. • Served subcontractor's needs to increase efficiency through flexibility and ability to complete tasks • Given leadership responsibilities to help oversee jobsite and put in-charge of small projects • Position helped fund and gave me the flexibility to pursue my undergraduate degree Show less