Robert Green

Subject Matter Expert at CrossCom
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Contact Information
us****@****om
(386) 825-5501
Location
Carpentersville, Illinois, United States, US
Languages
  • English -

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Credentials

  • Illinois Professional Educator License (PEL)
    Illinois State Board of Education
    Jan, 2012
    - Nov, 2024

Experience

  • CrossCom
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Subject Matter Expert
      • Jan 2023 - Present

      Currently serving as SME for help tickets pertaining to Hobart HTi series scales.

    • Field Technician Support, Level 2
      • Jul 2022 - Jan 2023

      Internal restructuring. I was moved from field tech support to retail customer support.

    • Dispatch Team Lead
      • Mar 2019 - Jul 2022

      Promoted from Dispatch Team Lead to Level 2 Field Tech Support

  • Northern Kane Educational Corp.
    • Education Management
    • 1 - 100 Employee
    • Teacher at Cambridge Lakes Charter School, Pingree Grove, IL
      • Aug 2017 - Feb 2019

  • TEKsystems
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Independent Contractor
      • Jun 2017 - Aug 2017

      Sears Hardware Deployment - desktop support for Sears and Kmart retail stores. o Over-the-phone walkthrough of manager workstation setup o Confirmed and coordinated successful installation of network drops for new manager workstations o Confirmed successful network communication of workstation via Remote Desktop Connection and AngryIP o Over-the-phone walkthrough of scale setup and calibration for online order shipping Sears Hardware Deployment - desktop support for Sears and Kmart retail stores. o Over-the-phone walkthrough of manager workstation setup o Confirmed and coordinated successful installation of network drops for new manager workstations o Confirmed successful network communication of workstation via Remote Desktop Connection and AngryIP o Over-the-phone walkthrough of scale setup and calibration for online order shipping

  • School District U-46
    • United States
    • Primary and Secondary Education
    • 700 & Above Employee
    • Music Teacher
      • Aug 2016 - Jun 2017

      General Music at Hanover Countryside Elementary Band Lessons at Garfield Elementary, Ellis MS, and Tefft MS General Music at Hanover Countryside Elementary Band Lessons at Garfield Elementary, Ellis MS, and Tefft MS

  • Insight Global
    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Independent Contractor
      • Jun 2016 - Aug 2016

      Sears Hardware Deployment – Sears retail server upgrade and migration o Remote installation and upgrade to Windows Server 2008 through VMWare o Remote data migration using scripts in Windows Powershell o Over-the-phone desktop support for questions and troubleshooting Sears Hardware Deployment – Sears retail server upgrade and migration o Remote installation and upgrade to Windows Server 2008 through VMWare o Remote data migration using scripts in Windows Powershell o Over-the-phone desktop support for questions and troubleshooting

  • District 300 Schools
    • Primary and Secondary Education
    • 400 - 500 Employee
    • Substitute Teacher
      • Oct 2015 - May 2016

  • Music Education Services
    • Elk Grove Village, Illinois
    • Band Director
      • Aug 2005 - Jun 2015

      Teaching and administration of a 9-school 4th-8th grade band program. Adjudication of annual Solo/Ensemble Festival. Guest conductor/section leader for annual Honors Band festival. Private lesson studio during summer months IT for main office and schools Teaching and administration of a 9-school 4th-8th grade band program. Adjudication of annual Solo/Ensemble Festival. Guest conductor/section leader for annual Honors Band festival. Private lesson studio during summer months IT for main office and schools

  • Judson University
    • United States
    • Higher Education
    • 200 - 300 Employee
    • Interim Band Director
      • Jan 2007 - Apr 2008

      Directed and recruited Judson University's student/community Symphonic Band. Directed and recruited Judson University's student/community Symphonic Band.

  • Walther Lutheran High School/Walther Christian Academy Alumni
    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Band Director
      • Aug 2001 - Jul 2005

      Band director for grade school band program (4th-8th grade) Assisted with high school concert band, wind ensemble and jazz band Assisted with and directed Monday Night Honors Band Assisted with Music Department IT Band director for grade school band program (4th-8th grade) Assisted with high school concert band, wind ensemble and jazz band Assisted with and directed Monday Night Honors Band Assisted with Music Department IT

Education

  • Northern Illinois University
    Technology Specialist Endorsement, Educational/Instructional Technology
    2014 - 2016
  • VanderCook College of Music
    Master of Music Education, Curriculum and Administration
    2002 - 2004
  • Concordia University Chicago
    Bachelor of Music Education (B.M.E.), Music Teacher Education
    1996 - 2001

Community

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