Jordan Delaney
VP Solution Consulting - EMEA at Fenergo- Claim this Profile
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Bio
Cian Murphy
Jordan has a unique blend of leadership skills. He is an outstanding communicator, who builds good working relationships, while strongly influencing those around him. A natural leader, Jordan is highly ambitious and no doubt will succeed in any role he chooses to take on.
Cian Murphy
Jordan has a unique blend of leadership skills. He is an outstanding communicator, who builds good working relationships, while strongly influencing those around him. A natural leader, Jordan is highly ambitious and no doubt will succeed in any role he chooses to take on.
Cian Murphy
Jordan has a unique blend of leadership skills. He is an outstanding communicator, who builds good working relationships, while strongly influencing those around him. A natural leader, Jordan is highly ambitious and no doubt will succeed in any role he chooses to take on.
Cian Murphy
Jordan has a unique blend of leadership skills. He is an outstanding communicator, who builds good working relationships, while strongly influencing those around him. A natural leader, Jordan is highly ambitious and no doubt will succeed in any role he chooses to take on.
Credentials
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Entrepreneurial Sales Foundation Professional Diploma
Entrepreneurial Sales Institute (ESI)Aug, 2022- Nov, 2024 -
Managing Your Sales Process
LinkedInAug, 2021- Nov, 2024 -
Writing Emails People Want to Read
LinkedInAug, 2021- Nov, 2024 -
Professional Scrum Product Owner™ I (PSPO I)
Scrum.orgNov, 2017- Nov, 2024 -
Introduction to Fund Accounting
Quickstep ITJan, 2016- Nov, 2024 -
City & Guilds Licentiateship Award
City & GuildsApr, 2014- Nov, 2024 -
Degree Plus Award
-Apr, 2014- Nov, 2024
Experience
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Fenergo
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Ireland
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Financial Services
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500 - 600 Employee
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VP Solution Consulting - EMEA
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Sep 2022 - Present
Head of Client Solutions for EMEA, where I'm accountable for all regional Pre-Sales activities.
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VP Functional Delivery - Americas
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Nov 2021 - Sep 2022
As VP of Functional Delivery for the Americas region, I was the primary point of contact for all functional matters across our regional client portfolio. Reporting directly into the Chief Customer Officer, my responsibilities included:- Accountability for the Functional Delivery Practice (teams of Product Consultants who lead functional activities across customer implementations).- Updating client leadership on project progress, advising executive teams on implementation best practice and defining project scope, timeline and phasing strategies in-line with key priorities to realise maximum value.- Resource forecasting and financial planning, reporting weekly metrics to the Chief Operating Officer.- Regional Sales support including the planning and execution of local GTM strategies for net new business across multiple market segments, as well as cross and up-sell opportunities.- Elected as the global representative for Professional Services on the Executive Product Roadmap Forum, which was a bi-weekly session with C-Suite to lobby candidates on behalf of our customers and delivery teams alike.- Identification, development and global rollout of several key, cross-departmental initiatives, including the introduction and execution of the first Fenergo Graduate Programme.- Nominated as the Professional Services delegate on several Executive Steering Committees, across Knowledge, Management & Training, Delivery Methodology working groups and frequent participation in Regulatory forums in collaboration with our client community.- Widely contributed to thought leadership and definition of industry best practice, including attendance at numerous marketing events to debate and discuss key topics of interest (e.g., market trends, insights, lessons learned and future-proofing strategies). Show less
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Sales Executive
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Apr 2021 - Nov 2021
As Head of Sales for the DACH Region, I lead all Fenergo sales activities across the German and Austrian market.- Responsibilities included:o In-depth target market research and profiling.o Tailored business development activities.o Targeted marketing campaign curation in collaboration with Chief Strategy & Marketing Officer.o Liaison with local industry and regulatory bodies.o Built strategic partnership networks.o Enterprise account planning for new and existing client estate. Show less
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Head of Product Consulting Practice - EMEA
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Oct 2020 - Apr 2021
As Head of the Product Consulting Practice for Europe, Middle East and Africa, I lead teams of Product Consultants allocated across our Customer base spanning the Region. Reporting directly into the Vice President of Professional Services, I was the primary point of contact for all functional matters across our EMEA engagements, where I was responsible for:- Providing guidance on best practice approach in order to shape deliveries for success.- Mentoring leadership teams and advising internal and external stakeholders on a range of topics given my product, industry and delivery expertise.- Recruitment strategy and functional resource allocation across the Region for all projects.- Assisting Sales executives in the acquisition of new logos; often engaging with Bid Management to complete RFP responses.- Co-ordination of existing implementations in conjunction with our Delivery Directors and Program Management Team.- Collaboration with C-Suite on a diverse array of matters including product strategy and design, incremental methodology improvements, client retrospectives and playback of efficiency gains from strategic initiatives.- Onboarding procedures to ensure quick and effective ramp-up of new team members and performance monitoring of same to unlock efficiencies and career development opportunities. Show less
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Principal Product Consultant
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Oct 2019 - Sep 2020
As a Principal Product Consultant, alongside my role as primary point of contact across numerous client engagements, I became increasingly involved in facilitating the regional Sales teams in winning new business, particularly toward the latter stages of the process. Some of my main responsibilities included:- Devised and led initiatives with a focus on delivery efficiencies to constantly challenge and improve our ways of working, often playing back key findings to an executive audience. - Provided comprehensive customer demonstrations based on previous implementations.- Delivered regular project and in-house training on product specific items.- Supported employee development by becoming an SME in multiple parts of the Fenergo Product and regularly deliver training on these areas.- Provided regular feedback to the product team on recurring client requirements, feeding the development and evolution of the Fenergo Offering.- Supported the Functional Practice in communication tools, using data and process models to qualify and clarify requirements.- Challenged clients on requirements, to drive out optimum solutions and to bring them in line with the Fenergo Product capabilities.- Anticipated and escalated issues in a timely manner, avoiding negative impact on the project success.- Sought revenue opportunities by capturing de-scoped requirements to be included as part of a future roadmap.- Acted as an escalation point for any potential issues arising during UAT and support and managed clients throughout this process.- Supported the Practice leads and COO in leading organizational change management efforts in areas of responsibility.- Helped formulate, implement and drive major goals and initiatives within Fenergo.- Devised employee development agenda, supporting team members realize their goals; encouraging the team to set and achieve short-term and medium-term goals.- Facilitated groups on the problem-solving and creative-thinking processes. Show less
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Senior Product Consultant
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Jan 2019 - Sep 2019
As a Senior Product Consultant, I was responsible for leading all Project-related activities across numerous client engagements, coordinating internal and external stakeholders on a daily basis. Below were some key elements of the role:- Alongside my Line Management duties, I lead a number of strategic initiatives which continually improved the Practice and Organisation as a whole.- Implementation of best practices through effective collaboration with other departments (including Research & Development, Sales and the Program Management function).- Provided innovation, leadership and influence in the design of a client-centric Fenergo delivery that is aligned with the core product offering and industry best practice.- Owned overall responsibility for the documentation of functional artefacts and the distribution, review and sign-off process of functional artefacts by the client.- Prepared and deliver training sessions and demonstrations to the client’s business users.- Served as a key point of contact for the client throughout the project delivery to ensure client is given appropriate functional support, while becoming a trusted advisor for clients.- Often provided oversight and input to multiple concurrent and complex projects, while providing support, leadership and mentoring to junior team members.- Built strong relationships within the project team, client team and cross-functional teams.- Identified product-enhancing opportunities, working closely with R&D to support prioritisation and delivery.- Facilitated knowledge sharing within the practice on product and regulatory developments.I significantly contributed to the delivery of a number of Key Client successes, details of which may be found below (see links). Show less
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Product Consultant
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Sep 2017 - Dec 2018
As a Product Consultant my primary focus was working with clients to understand their operational and regulatory challenges, while designing an optimum solution to address their specific needs.As the first point of contact with the client's stakeholders, I was involved in every element of a project. Below were some of my main activities and responsibilities:- Prepare and deliver product demonstrations.- Prepare and lead requirement gathering/design workshops.- Manage the client review and sign-off process.- Own responsibility for the documentation of functional artefacts.- Develop internal processes to ensure standardisation across the Practice and company as a whole.- Continually monitor regulatory changes and drive Product improvements in-line with our client-community approach.- Build and maintain healthy client relationships, frequently travelling on-site.- Prepare and deliver training sessions to the client's business end-users. Show less
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First Data Corporation
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Project Manager
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Dec 2016 - Sep 2017
In my role as a Project Manager, I was responsible for the co-ordination of cross-company teams while managing the delivery of multiple projects within a global payments environment. Key Responsibilities: - Co-ordinate all project activities from initiation through to implementation utilising a waterfall methodology, including project set-up, kick-off, requirements analysis, solution design, build, test, production implementation, post implementation review, training, issue resolution, status reporting and lessons learned. - Ensure projects are delivered on time, within the defined scope and budget. - Effectively allocate resources across multiple teams. - Provide support to the Delivery Stream and clients in order to define business requirements, while taking ownership for the delivery of quality solutions. - Assume ownership and accountability for internally and externally distributed documentation such as project plans, timelines, status reports and issue/risk logs. Show less
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Donnelley Financial Solutions (DFIN)
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United States
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Financial Services
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700 & Above Employee
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Project Manager
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Oct 2015 - Dec 2016
As Client Site Manager for Ireland, I was primarily responsible for the definition and deployment of efficient production processes in order to successfully implement various bespoke financial software platforms for all local client sites. Key Responsibilities: - Hands-on, agile approach in managing the entire implementation process for various projects, including the completion of scheduling plans for each production cycle and management of issue logs for all clients. - Established and co-ordinated re-engineering projects with the Product Team to ensure a reduction in overall risk and an increase in automation across various client sites. - Liaised with offshore Workflow Managers to ensure that implementation cycles were resourced adequately while assisting the Director of Operations with production and potential new business forecasting. - Collaborated effectively with various Account Managers in order to identify and execute new revenue streams while providing technical sales support to the Sales Teams on a global scale. - Contributed significantly to online content publications, assisting the Marketing Team with industry specific topics. For example, a piece I wrote can be viewed in the link attached to this position. Show less
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RR Donnelley
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United States
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Advertising Services
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700 & Above Employee
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Implementation Specialist
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Aug 2014 - Oct 2015
Working in Investment Management Solutions allowed me to develop a sound understanding in the Funds Industry, specifically from a financial technology perspective. Key Responsibilities: - Communicated with global clients on a daily basis, immersed in multiple projects which required extensive collaboration across international teams in order to meet strict regulatory deadlines. - Implemented bespoke financial solutions and provided client support, including full training sessions (off and on-site). Through constant engagement as part of our hands-on approach, I helped to build and maintain healthy business relationships. - From a sales perspective, I often delivered presentations and provided product demonstrations to firms in our target market. - Engaged with senior Account Managers from various departments to explore how we can leverage existing client relationships in new business areas. I created and delivered many presentations to highlight such opportunities, and to provide detailed updates on project progress. - I frequently traveled abroad in this role, for example, to attend training sessions with firms we partnered with and white labelled solutions for. - Conducted detailed competitor analysis and identified opportunities within existing client base; this ensured I stayed up-to-date with the most prominent regulatory developments. As an example, I led the implementation of a Solvency II project. - Conducted intricate data mapping analysis, validation, enrichment and formatting prior to feeding it into our software solutions. Show less
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QUB
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Belfast, United Kingdom
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UniVerse - Co-Founder
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Sep 2013 - Jun 2014
Managing Director and Co-founding partner of UniVerse. - A small group of us developed a multi-platform compatible Smartphone application specifically tailored toward the facilitation of everyday student life, and ultimately, the whole university experience. - Constructed an intricate business plan, financial model and marketing campaign based on the needs of our target market. - Held several meetings with sources of start-up investment in Northern Ireland and collaborated with a number of entrepreneurial experts. The whole experience provided me with a first-hand insight into managing a team, along with the challenges and pressure associated with it in order to operate efficiently and effectively on a daily basis; something I continue to value and build upon going forward in my career. Show less
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AIB
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Ireland
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Banking
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700 & Above Employee
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Business Analyst
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Jul 2012 - Aug 2013
In my role with Allied Irish Banks as a Business Information Analyst, I was involved in a diverse range of projects across several departments which required the completion of many complex tasks. Key Responsibilities: - Often assigned as Test Lead where I would conduct detailed analysis using manually customised SQL scripts (using Teradata SQL Assistant). - Responsible for documentation of conclusive reports before distribution to all parties involved. - Organisation of weekly/monthly meetings to conclusively discuss project progress. - Ownership of official project documentation, where I would be tasked with drafting up the DBRD (Detailed Business Requirements Document) as well as the Functional and Technical Specifications. - Mainly worked with the Information Services Department, but also collaborated closely with the Provisions Team where I conducted precise analysis concerning the organisations' financial liabilities, working towards the removal of bad debt. Show less
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HORIZON RENEWABLES LTD
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United Kingdom
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Renewables & Environment
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Stock & Warehouse Manager
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Aug 2009 - Jan 2010
Upon the completion of my A-Levels, I opted to take a gap year before undertaking my degree at Queen's University. During my year out I traveled abroad initially, before returning home to begin employment with a renewable energy firm as a Stock and Warehouse Manager. Key Responsibilities: - Sole responsibility for all orders coming into the company, from initially gathering price quotes from potential suppliers for comparison, through to placing the orders and arranging deliveries. - Built strong relationships and negotiating skills with representatives from many companies, where I had to overcome daily challenges such as language barriers, due to the international nature of our suppliers. - Maintained accurate distribution and subsequent replenishment of stock for locally based jobs. Show less
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Education
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2010 - 2014
Queen's University Belfast
Business Information Technology, Information Technology -
2002 - 2009
St.MacNissi's College - Garron Tower
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