Experience

Hume Cement Industries Berhad

• Malaysia
• Wholesale Building Materials
• 1 - 100 Employee

• Head of HR

  • Apr 2021 - Present

  •Led the Human Resources function for Hume Cement Industries Berhad, a leading Cement & Precast Concrete manufacturing company with over 700 employees across multiple locations in Malaysia. Oversaw all HR operations, including talent acquisition, performance management, employee engagement, and organizational development initiatives. •Managed union relations for Hume Cement & Hume Concrete. Oversaw negotiations, grievances, and collective bargaining agreements in collaboration with the union leadership. •Developed and executed HR strategies aligned with organizational goals, resulting in improved employee retention, and increased overall employee satisfaction. •Oversaw the talent acquisition process, including workforce planning, recruitment, and onboarding, ensuring the organization had a qualified and diverse talent pool. •Implemented performance management systems, including goal setting, performance evaluations, and career development programs, resulting in increase in employee performance and engagement. •Led employee relations initiatives, including handling disciplinary actions, grievances, and conflict resolution, fostering a positive work environment, and reducing employee turnover. •Managed compensation and benefits programs, ensuring market competitiveness and compliance with labor laws and regulations. •Developed and executed employee training and development programs to enhance skills, knowledge, and performance across the organization. Show less



Self-employed

• Kuala Lumpur

• Human Resource Management Consultant

  • Oct 2019 - Mar 2021

  ●Successfully operated as an independent HR consultant, providing strategic HR guidance, solutions, and support to a diverse portfolio of clients across various industries. ●Provided comprehensive HR consulting services to clients, including HR strategy development, talent acquisition and management, employee engagement, performance management, policy development, compliance audits, and HR process improvement. ●Customized HR solutions and recommendations to align with clients' organizational culture, size, and industry, resulting in improved HR practices and positive business outcomes. ●Freelance Recruiter / Head-hunter ●Training Provider for Penjana Kerjaya & Penjana HRDF Show less



EDOTCO Group

• Malaysia
• Telecommunications
• 700 & Above Employee

• Senior Specialist, Talent Acqusition

  • Apr 2018 - Sep 2019

  ●Led the talent acquisition function for a global telecommunication tower company with over 1,000 employees and operations in multiple countries. Developed and implemented talent acquisition strategies to attract, assess, and hire top talent across various business units. ●Developed and executed talent acquisition strategies to meet the organization's growth objectives, including proactive sourcing, talent pipelining, and leveraging social media and digital platforms. Resulted in increase in the quality of hires and reduced time-to-fill critical positions. ●Led manpower planning, budget, and cost for Group and 6 National Tower Companies ●Train, coach, and support recruiting managers in line with good practice and processes to improve the quality of hiring activities. ●Develop and implement best practices resourcing policies, procedures and processes designed to drive consistency of approach, reduce costs, and improve resourcing capability and effectiveness. ●Take responsibility for the total recruitment process from attraction stage through to selection and induction for identified roles for edotco Group and senior roles for 6 National Tower Companies ●Implemented Success Factor Recruiting and Onboarding modules and roll it out to Group and 6 National Tower Companies ●Ensure that selection activities are in line with a best practice approach and consistent with the edotco standardised process and methodology. ●Maintain the various recruitment systems and producing relevant resourcing management information around KPIs such as cost-per-hire, sourcing mix, time-to-recruit measures. ●Analyse and interpret all recruitment data to evaluate the effectiveness of recruitment and selection activities, highlighting trends and developing solutions to address issues. ●Developed a strong employer brand via LinkedIn, Jobstreet, Wobb, Career Fair. Show less



11street

• KL Sentral

• Senior HR Manager

  • Jan 2015 - Apr 2018

  •Effectively managed multiple resource actions and grew headcount form 20 in January 2015 to 147 by December 2015 and 212 by December 2016. •Partnered with leadership to resolve complex employee relations issues; conducted effective and thorough investigations keeping all cases out of litigation. Zero IR cases throughout my tenure. •Facilitated talent review and calibration sessions with business leaders to improve organizational effectiveness. •Researched, created and executed first Internship Program and Mentoring Program. Established criteria for internship program and built relationships with local colleges and universities. Drafted communication for senior management approval. •Created and increased employee’s engagement - focus on building bond, strengthening inter-personnel trust, cooperation, and communication for the successful achievement of organizational goals through employee engagement activities. Year on year employee’s engagement activities approved by Senior Management Team. •Subject Matter Expert for other HR personnel regarding company policies, benefits, and systems. •Provided strategic and operational support to a team of approximately 250 employees. •Designed global, multi-media New Employee orientation program. •Developed HR policies, processes and forms to ensure compliance and consistency throughout company. •Constant liaison and coached Korean Management team to inculcate and assimilate them to local working culture. •Developed and rolled out 11street’s Core Values. Approved and endorsed by CEO and Senior Management Team. •Created and executed plans to integrate teams into the new organization, including organizational •Designed full fledge employee engagement survey plan and program for 11street. Approved and endorsed by CEO. •Coached managers through performance reviews, terminations, reorganizations, and reductions in force. Show less



DNV

• Norway
• Public Safety
• 700 & Above Employee

• HR Manager

  • Jul 2010 - Dec 2014

  •Supporting a business worth of Euro25m. •Review current business practices and recommended solutions for higher efficiencies. Such as evaluating succession plans, preparing for growth or reductions in force. •Pre & Post Merger & Acquisitions Experiences in 2010 & 2014.Understand the pressures, threats and opportunities an organization faces during change. Implement appropriate action plan for all employees to go through merger. Effectively manage the feelings and behaviour of people within GL & DNV during times of change. •Successfully run end to end employee engagement survey FY2012 and FY2014. •Established successful relationships with Country Head and management to enable change and drive employee engagement. Improved Employee Engagement overall satisfaction survey percentage from 23% (2010), 54% (2012) and to 72% (2014) •Designed and implemented comprehensive talent management strategy that drove significant business results that enabled the successful completion of multiple projects that directly increased revenues. •Implemented structured Graduate Trainee Program and to be chartered with Icheme & Imeche. •Implemented structured Mentoring Program •Advised, investigated and resolved employee relations matters. Managed to close all IR cases that were inherited due to the merger. Zero IR cases for the rest of the years. •Researched, created and implemented formal and informal recognition program. •Conducted compensation assessments, including promotions, reclassifications, merit increases, and job offers. •Facilitated leadership development and succession planning discussions down to mid-management levels; fostered professional talent development reviews and encouraged rotational opportunity activities •Facilitated workforce planning, headcount budgeting and the three-month rolling short-range forecasts. •Guided and advised stakeholders through annual talent assessments, succession planning and calibration discussions. Show less



Packet One Networks (P1)

• Malaysia
• Telecommunications
• 1 - 100 Employee

• Recruitment Manager

  • Nov 2006 - Jun 2010

  •Management & strategic support - provide professional support and advice on recruitment to line and departmental managers, and advice managers on best practice recruitment and selection. •Led manpower planning, budget and cost. •Led and grew the manpower tremendously to support the aggressive growth of P1. •Develop cost effective & creative recruitment solutions to attract appropriate level and quality of candidates i.e. recruitment process outsourcing (RPO), head farming, graduate hiring, social media and internal promotions and movements. •Built collaborative partnerships with COO, CMO and their direct reports along with HR management to design and introduce programs that supported aggressive hiring to meet business goals. •Established close contacts with universities, recruitment agencies, head-hunters, free websites and association bodies as an alternative source of hiring. •Successfully managed the implementation of corporate new premise, PacketHub including relocation of equipment and people •Implemented Harrison Assessment profiling system. •Implemented online recruitment system. •Responsible for all phases of the exempt professional level recruitment and selection process for a specific division/department, including sourcing, interviewing, and coordinating job offers/transfers (local & overseas) e.g. Malaysia, Bahrain, Spain, Australia, and Philippines. •Single point of contact on all HCD support for overseas countries. •Increased employee engagement by fostering open communication, planning activities/recognition, promoting career development, and offering health and wellness initiatives. •Saved recruiting expenses by implementing company's first employee referral bonus program. •Successfully led recruitment activities for GP group (local & regional) especially for P1. Grew the workforce number tremendously. (start-up company) Show less



InventQjaya Sdn Bhd

• Cyberjaya

• Human Resource Administrator

  • Apr 2004 - Sep 2006

  •To provide HR support for operations by partnering with business managers to improve and optimize organizational performance through individual, group and organization development. •To own and coordinate with various department heads on staffing planning, budgeting and recruiting. •To initiate and implement full spectrum of recruitment processes (local and overseas) with relevant recruitment channels which include but not limited to newspaper advertising and job fares. •Successfully recruited more than 100 among the best talents in the industries into InventQjaya Sdn Bhd. •Responsible for all the administrative, financial, tax and logistic work for new and existing employees related to their relocation, benefits administration, salary and records, administration and liaison to interface with approved outsourcing agencies. •Developed and update process and policies for the hiring and relocation of new foreign employees. •Responsible to administer and organize international relocation of expatriates within budget and policies. •Responsible to administer and organize outsourcing agencies including moving, housing and transportation, children education, medical, tax advice, banking, recreational activities associations, work for spouse etc. •Responsible for all Immigration and work permit administration to assure that all employees are working legally in Malaysia. •To resolve employee-relations issues; coach managers to settle work-related conflicts and methods of elevating performance, employee counseling and exit interviewing. •Developed comprehensive medical coverage program for employees. •Brought back Malaysians from overseas under the returning Malaysian program. •Developed and introduced the new hires induction program. •Experience in crisis management and workforce planning. •Implemented online recruitment system. •Active member in Health & Safety and played an integral member in the Committee Show less



Agilent Techologies Sales Malaysia Sdn Bhd

• Damansara Uptown, Petaling Jaya

• Human Resource Assistant

  • Aug 2000 - Apr 2004

  •Prepared and conducted on-going training for the organization on key issues and trends such as; remote team building, creating a high-performance culture, employee engagement, immigration, performance management, and handling difficult conversations •Accountable for the recruitment and selection of employees for all categories of positions. •Developed selection tools for screening, testing and hiring the best qualified applicants from the recruitment pool. •Established monitoring systems to track staffing request, evaluation of candidates, and preparation of offers and appointment of new employees. •Accountable for providing internal consulting to support management on all Human Resource related issues and supported about 200 employees. •Created a strong working relationship with governmental bodies, customers and recruitment agencies to meet the organization's needs and objectives. •Responsible for all relocation of expatriate Agilent employees to work in Agilent Malaysia; e.g. Immigration and work permit administration, transfer documentation, relocation benefits administration, tax, children education etc. •Responsible for all immigration and work permit administration to assure that all employees are working legally in Malaysia. •To administrate employees C&B including “Insurance and Medical packages”, “Dental & Eye program”, “Executive Health Screening packages”, “Employees Stock Purchase program”, “Company Salary Advance Program”/loan, “Education loan”, etc. In the same time, benchmarking C&B packages among the industries in order to be competitive in the market. •Owned and implemented company's in-house newsletter called “Agilent's Corner” and staff communication sessions etc. •Successfully led and hosted “Agilent After School Program” (CSR Program) for two consecutive years (2003/2004) partnership with the Selangor State Education Ministry and the National Science Centre. Show less



S.Devi Construction

• Kapar, Selangor

• Human Resource and Administrative Officer

  • Jul 1998 - Aug 2000

  Responsible for all aspects of recruiting and new hire processes. To counsel, guide and provide advises to employees and supervisors on HR related matters. To monitor and maintain accurate employee personnel information which includes payroll, annual leave records, job banks, career incentive, certification and other subsystems. To conduct human resources related analyses, research and prepare related reports for the management. To create a strong working relationship with governmental bodies, customers and recruitment agencies to meet the company's needs. Show less