Software Engineering Manager

• Apr 2022 - Present

Software Engineering Manager

• Feb 2019 - Apr 2022

Scrum Master

• May 2018 - Feb 2020

- Created detailed plans for two teams to improve their processes- Lead tribe and team meetings, hosted stakeholders during sprint reviews, organized team activities, and served as tribe point of contact between cross functional groups.- Created bi-weekly sprint reports and held multiple process driven retrospectives- Worked with product owners to plan out team goals thus grooming the backlog and ensuring resources are available to meet business expectations. - Coordinated communication between stakeholders to resolve dependencies before they became blockades.- Improved team's reliability and ability to meet deadlines by creating a standardized estimation technique and incorporated velocity tracking into sprint planning sessions.- Created documentation and communicated to the product and support teams a technical explanation of net new features or enhancements Show less

Senior Functional Analyst in Quality Assurance

• Jun 2017 - May 2018

- Analyzed business requirements and wireframes in order to architect appropriate test plans - Consulted with developers as needed to write, validate, and execute test cases with use case approach in an agile environment- Communicated test results, test plans, epic status and support issues continuously to business leaders- Articulated issues found with detailed steps on how to reproduce-Participated in team sprint planning meetings to apply testing methodology and call out testing concerns to plan new features and enhancements- Thrived training new employees on our application, services, and company best practices - Developed standardized release procedure to coordinate releases between individual tribe teams- Responsible for testing custom regex engine that handles 1.4 million queries per day Show less

Master Technician

• Feb 2016 - Jun 2017

Account Manager

• Jul 2013 - Nov 2015

ITX Channel Manager:- Confer with network clients; developed and maintained a positive working relationship within the network’s operational departments.- Directed, coordinated and supervised the activities and operation of the Network Origination staff.- Ensured that specified, technical procedures are being satisfied.- Reported any discrepancies promptly to the Director of Network Operations and network client.- Responsible for maintenance of operations-based server functions.- Gained experience designing and presenting documents for upper Management and Clientele. Show less

Network Operations Supervisor

• Mar 2012 - Jul 2013

-Oversee 50+ networks and employees.-Coordinate between network managers, clients, broadcast engineers, and master control operators to ensure the functionality of as many as 7 different playout and automation platforms, and guarantee 24 hour air quality.

Master Control Operator

• Jun 2009 - Apr 2012

- Perform all playback and monitoring functions for the origination of multiple 24/7 server based broadcast channels. - Mastered high priority live events such as MLB Baseball games, NFLN’s Thursday Night Football, planned and impromptu news programing. - Aggressively monitored incoming and outgoing network transmissions for quality control. - Review, edit, monitor and confirm the on-going reliability of the automation play-list. - Operate master control software, ensuring it is programmed and running properly. - Interact with the automation software, making changes to the on air schedule when necessary to ensure continuity in the on air product. - Created daily shift reports and discrepancy reports. - Responsible for troubleshooting technical issues in Master Control, while having the ability and composure to perform in an emergency on-air outage situation. - Experienced in using routers and patch bays in order to send and receive feeds. Show less

Production Assistant

• Jan 2006 - May 2007

Produced Coaches show, Directed live classroom for distant students. Master Control Operator, Injest op. Produced Coaches show, Directed live classroom for distant students. Master Control Operator, Injest op.