Manager CRM Ops-Data

• Dec 2021 - Present

Associate Manager, Content

• 2018 - Dec 2021

Responsible for overseeing all operations for transactional (EST/VOD) film content on the VUDU platform.Developed customized reports using SQL for members of the content operations team to streamline workflow and improve overall efficiency.Maintain frequent communication with studio partners to meet content publishing deadlines from the point of availability announcement to the time content goes live to customers.Operational duties include licensing new content, programming pricing offers, processing asset deliveries, ensuring proper artwork and metadata is in place.Closely collaborating with merchandising and marketing teams to ensure content is in place and presented correctly for promotions.Worked closely with VUDU engineering, product, marketing, and merchandising teams to open our platform to Premium film offerings (PVOD) when studio partners shifted release strategies due to the pandemic. Show less

Content Operations Program Coordinator

• 2015 - 2018

Coordinator for TV content and responsible for managing 10+ studio accounts that included top performing TV properties.Facilitated rapid turnaround for TV episodes to VUDU customers the next calendar day after broadcast.Responsible for licensing, pricing, and ensuring that all content is correctly set up and launched on time.Maintaining studio release schedules, coordinating asset deliveries, and helping provide the best TV experience to VUDU customers.

Content Specialist

• 2012 - 2015

Primarily focused on getting VUDU’s closed caption assets to meet the accessibility requirements set by the National Association of the Deaf.Provided closed caption syncing to new video offerings and troubleshooting issues for a 10 person team focused on getting entire catalog up to legal standard.Coordinated content operations data pushes to release new content and make changes to VUDU store front.

Studio Operator / Videographer

• 2009 - 2010

Handled the tasks of filming live university lectures for broadcast to off campus sites and the internet for distance education. Simultaneously employed in another University department as a videographer for television and online broadcasting of live events around campus. Handled the tasks of filming live university lectures for broadcast to off campus sites and the internet for distance education. Simultaneously employed in another University department as a videographer for television and online broadcasting of live events around campus.

Student

• 2007 - 2010

Worked in a number of crew positions on three feature length films, over forty student short films, a nationally televised commercial, a music video, and other various film and video projects. Positions included location sound mixing, script writing, directing, and video editing. Worked in a number of crew positions on three feature length films, over forty student short films, a nationally televised commercial, a music video, and other various film and video projects. Positions included location sound mixing, script writing, directing, and video editing.