Denise Troughton MCIM π
Internal Quality Assessor - EPA at Chartered Management Institute- Claim this Profile
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Bio
Credentials
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How to Teach online
FutureLearnMay, 2020- Nov, 2024 -
Member
European Mentoring & Coaching CouncilNov, 2019- Nov, 2024 -
Independent Apprentice Assessor (EPA)
Chartered Management InstituteFeb, 2019- Nov, 2024
Experience
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Chartered Management Institute
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United Kingdom
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Professional Training and Coaching
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300 - 400 Employee
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Internal Quality Assessor - EPA
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Sep 2020 - Present
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Approved as Independent Apprenticeship Assessor
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Feb 2019 - Aug 2020
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City College Norwich
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United Kingdom
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Higher Education
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300 - 400 Employee
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Trainer - Coaching & Mentoring ILM
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Jan 2015 - Present
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Lecturer, Course Leader & IQA - Initial Teacher Training
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Jan 2015 - Present
Denise has valuable experience of delivery on the L3/L4/L5 Initial Teacher Training and Teacher Development courses, including ILM Coaching and Mentoring. She has worked in FE & HE Colleges and sixth forms across Bedfordshire and Norwich. Her areas of expertise include developing pedagogy and facilitating expertise in delivery of training within the FE & HE curriculum. Also designing bespoke CPD opportunities that extend and develop the individuals skills and knowledge.Also teaching on the specialist learning support practitioner suite of courses for support staff to help improve outcomes, achievements and progression for SEND Learners or those with a Specific Learning Difficulty.
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Academic Lecturer - BA (Hons) Business Mngmt & CMI Degree Apprenticeship- School of Higher Education
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Jan 2018 - Jul 2020
I was appointed as Lecturer for BA (Hons) Business Management and Chartered Management Degree Apprenticeship programmes in January 2018. Some of the units I will be leading on include Digital Marketing, Global Business, Consumer Behaviour, Project Managment & Marketing of Products and Services. Also Internal Quality Assessor (IQA) for Creative Enterprise and Leadership and Managment modules.With over 25 years' experience in business, ranging from International Marketing Manager and Key Accounts Manager with global businesses and FTSE100 organisations.I gained my chartered marketer status (CIM) in 2013 as a senior figure in industry, therefore bringing to the School of Higher Education substantial expertise in varied disciplines. These include management, marketing, business systems, retail, event management, logistics, asset management and operations management, including product development and service innovation, always developing services that increase business effectiveness.
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Course Leader, Assessor and IQA
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Aug 2016 - May 2020
Leading on courses to enhance the student experience with the ability to teach at levels 3-6 within these overall academic programmes.Managing and co-ordinating the resourcing, delivery, administration and assessment process for the modules following the awarding body and College procedures and carrying out module reviews and end of course evaluation. Reporting in to senior management.Building links with external organisations and employers, attending open days and events and interviews.Leading on the Collegeβs Quality Assessment processes and procedures for these courses.
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Coach and Consultant
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May 2020 - Aug 2020
Supporting you and your business to thrive utilising my 25+ years of marketing expertise via proven coaching and mentoring techniques.
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The Bedford College Group
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United Kingdom
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Higher Education
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400 - 500 Employee
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Course Manager
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Feb 2014 - Dec 2014
Management and over view of business courses, course reviews, curriculum planning, course meetings, interviews, disciplinary meetings, organising open days, parents evenings. Developing guidance documents for team in conjunction with college procedures ie Quality. Working closely with Lead IV with regard to IV schedules, EV visits, SV requests. Liaison with Advanced Practioner , planning team CPD. Building relationship with examination boards ie Edexcel /Pearson and City & Guilds. Planning timetables, induction and publications ie Course Handbook.
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Business Lecturer
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Jul 2011 - Dec 2014
CIMCMIAATBTECOCRC&GILMPlanning of units to be delivered, including writing schemes of work, lesson plans, year planners, assignment. Formative and summative assessment. Peer observation of lessons. Administration of taught units. Delivering lecturers. Setting up courses on VLE, uploading materials and resources to Moodle and regular updating of student grade trackers on VLE. Development of two e-learning modules as part of response to FELTAG. Attending ACER (the Association of Colleges) events in the Eastern Region for professional updating.
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Associate Lecturer
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Oct 2008 - Jul 2011
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University of Bedfordshire
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United Kingdom
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Higher Education
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700 & Above Employee
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Visiting Lecturer/ Teaching Fellow
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Sep 2010 - Dec 2011
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Larson-Juhl
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United States
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Wholesale
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200 - 300 Employee
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Marketing Manager
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Dec 2006 - Jul 2011
Market leader in supplying products and equipment for museums, libraries, historic houses and archives with a superb reputation and a worldwide customer base. Manufacture products at two sites in Bedford. Now part of the Larson β Juhl group owned by Berkshire Hathaway Inc (USA).General duties β’ Development of marketing strategy, linked to corporate objectives, then marketing plan.β’ Promotional activity, inc advertising from copy to finished product (inc: photography etc)Create, plan, set up and manage UK and European exhibitions, in-house show room displays and presentation/training/workshops to customers and sales staff (i.e. I I P award ceremony) Writing design briefs, working with design agencies, development of collateral (inc new corporate brochure and product brochure)Web site β maintenance, photography, copy writing and updates Press releases, copy writing, working with PR agency, sponsorship developmentβ’ Product category management - developed of procedures and systems for samples and clearance linesβ’ New product development, introduced new products launch process and implementation of integrated marketing campaigns
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British Waterways
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United Kingdom
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Travel Arrangements
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1 - 100 Employee
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Leisure & Tourism - Events Manager
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Nov 2001 - Dec 2005
BWβs South East region with responsibilities for leisure development on Grand Union Canal, inc Aylesbury, Northampton and Oxford Canal also five reservoirs. General duties β’ Leisure development to increase visitor numbers and spend at key visitor destinations β’ Supporting marketing communications manager on Tourism Strategyβ’ Design, planning and implementation of regional events programmeβ’ Project management of BW events through to delivery (canal festivals, boat shows etc)β’ Project management of volunteers, staff, collateral etc.β’ Building relationship to obtain advertising / sponsorship to fund eventsβ’ Project management, inc design, set up and running of prototype Waterways Road show vehicleβ’ Dealing with enquiries from the general public and businesses re events i.e.: Health & Safety, risk assessments. licensing acts etc.
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Market Development Manager
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Jan 1998 - Jan 2001
One of FSTE top 100 companies, 4th party service provider β retail sector β’ Development of strategic marketing plan β based on corporate objectivesβ’ Project management of key tasks related to PR/ new development/ advertisingβ’ PR, editorial and advertising from copy to finished product (inc: photography etc) β’ In house PR design (inc Adobe acrobat/photo box/digital)β’ Implementation of marketing campaigns on new products including launchβ’ Secondment on consultancy projects with major clients i.e.: B & Q β’ Set up and management of client marketing information system database and competitor marketing intelligence database. (MS Access / MS Excel)β’ Market research with customers and prospects/ customer satisfaction analysisβ’ Create, plan, set up and manage exhibitions and in-house displays
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LINPAC GROUP LIMITED
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United Kingdom
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Key Account Manager - Retail
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Jan 1990 - Jan 1998
UK market leader in plastic manufacturing β wide international customer baseβ’ Increasing sales with major customers β’ Increase inter-company sales of propriety equipmentβ’ Negotiating with senior levels of managementβ’ New product development to satisfy client/market demands. β’ Client portfolio: Sainsbury, Tesco, Safeway & Waitrose.β’ Preparation of client presentations (MS PowerPoint)
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Education
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CIM | The Chartered Institute of Marketing
L7 Diploma & Chartered Marketer status, Marketing/Marketing Management, General -
CIM | The Chartered Institute of Marketing
Postgraduate Diploma in Marketing. Level 7 (Advanced), Marketing -
Cambridge Marketing College
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University of Bedfordshire
PGCE, Education / Teaching - Adults -
Chartered Management Institute
CMI Management & Leadership L5, Managment & Leadership -
Cambridge Marketing College
Chartered Marketer CIM -
Cambridge Marketing College
Chartered Marketer CIM -
Cambridge Marketing College
Chartered Marketer CIM