Anthony Govantes
Computer User Support Specialist at ACI Learning- Claim this Profile
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Topline Score
Bio
Credentials
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CompTIA A+
CompTIAMar, 2023- Oct, 2024 -
CompTIA A+ Core 2
LeaderQuest HQFeb, 2023- Oct, 2024 -
ITIL Foundation Level
PeopleCertFeb, 2023- Oct, 2024 -
CompTIA A+ Core 1
LeaderQuest HQJan, 2023- Oct, 2024 -
ITIL® Foundation
LeaderQuest HQJan, 2023- Oct, 2024 -
CompTIA A+ ce Certification
CompTIAMar, 2023- Oct, 2024 -
CompTIA Security+ ce Certification
CompTIAMar, 2023- Oct, 2024
Experience
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ACI Learning
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United States
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Professional Training and Coaching
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400 - 500 Employee
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Computer User Support Specialist
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Jan 2023 - Present
• Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues • Ensured physical security & common attacks while securing the wired and wireless local network • Detected various types of compromises and have an understanding of penetration testing and vulnerability scanning concepts • Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues • Ensured physical security & common attacks while securing the wired and wireless local network • Detected various types of compromises and have an understanding of penetration testing and vulnerability scanning concepts
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Owner
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Jun 2020 - Present
SA Bike Repair LLC is the first business of its kind in San Antonio, TX, and is also being used as an experimental model for the future of mobile bicycle repair for Quality Bicycle Products (QBP) dealers; instead of using inefficient vans, we use fuel-efficient cars to help lower the impact on the environment, decrease expenses, and more easily navigate crowded cities. We offer the goods and services of a brick and mortar shop at the convenience of your home! SA Bike Repair LLC is the first business of its kind in San Antonio, TX, and is also being used as an experimental model for the future of mobile bicycle repair for Quality Bicycle Products (QBP) dealers; instead of using inefficient vans, we use fuel-efficient cars to help lower the impact on the environment, decrease expenses, and more easily navigate crowded cities. We offer the goods and services of a brick and mortar shop at the convenience of your home!
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US Army
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United States
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Law Enforcement
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1 - 100 Employee
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Team Supervisor
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Jun 2008 - Aug 2017
Team Supervisor, Public Affairs Manager, Physical Security and Maintenance Manager • Represented the organization to customers, the public, government officials and other external sources • Supported network setup and configurations • Identified potential problems and opportunities, perceived the impact and the implications of decisions on other components of the organization • Served as unit’s Air Movement Request Supervisor, a position normally held by someone senior in grade, resulting in the success of over 600 incident free unit-level missions throughout Afghanistan • Supported Special Projects and Other Tasks-Direct and provided compliance assistance during special projects and other tasks, as assigned • Facilitated numerous support requests from departments and agencies with mission requirements • Supervised, scheduled and dispatched workers and equipment to locations according to customer service requests, specifications, or needs using radios, telephones, or computer communication Show less
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Education
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2017 - 2019
The University of Texas at San Antonio
Philosophy and Political Science -
2015 - 2017
Thomas Edison State University
Associate’s Degree, General Studies -
2023 -
ACI Learning
Certification, Information Technology
Community
