Alexis Peterson
Sr. Managing Director at Hunt Club- Claim this Profile
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Topline Score
Bio
Nick Drake
I had the pleasure of working with Alexis for many years while she was at SQAD. Alexis is an amazing SaaS leader with a proven track record in leading Client Success / Client Service teams at both start-up and growth stage companies. Her passion for Customer Success is truly inspiring! It's evident in the way she approaches every interaction with clients and her unwavering commitment to making sure they feel heard and valued. She also has a unique gift for establishing trust and building rapport with clients very quickly. Her professionalism, strategic thinking, and ability to lead a high-performing team made her an invaluable member of SQAD. Lastly, Alexis always found a way to make work fun, which is a talent that’s not easy to come by. I would highly recommend Alexis to any company and would love the opportunity to work with her again in the future.
Mike Wiletzky
You’d be hard pressed to find someone who works as tirelessly and efficiently as Alexis. Alexis joined our team in 2008 and stepped into a, at times, hectic environment that definitely didn’t have much structure. She was instrumental in shaping the processes of our team but also our organization, which ultimately led to our successful sale to a PE firm. There was no task too small or ill-defined that Alexis wasn’t willing to jump on with both enthusiasm and an eye towards process improvement as well which is what you need in a startup environment. Yet she was able to grow with the organization as we became more mature. This led to her being promoted and ultimately stepping into the leadership role I left at SQAD just over a year ago. There was no one else I wanted to take over leading the team I had built. But lest you think she was all business; Alexis could bring some much-needed humor at just the right time. I hope to get the opportunity to work with Alexis again in the future and am happy to call her my friend today.
Nick Drake
I had the pleasure of working with Alexis for many years while she was at SQAD. Alexis is an amazing SaaS leader with a proven track record in leading Client Success / Client Service teams at both start-up and growth stage companies. Her passion for Customer Success is truly inspiring! It's evident in the way she approaches every interaction with clients and her unwavering commitment to making sure they feel heard and valued. She also has a unique gift for establishing trust and building rapport with clients very quickly. Her professionalism, strategic thinking, and ability to lead a high-performing team made her an invaluable member of SQAD. Lastly, Alexis always found a way to make work fun, which is a talent that’s not easy to come by. I would highly recommend Alexis to any company and would love the opportunity to work with her again in the future.
Mike Wiletzky
You’d be hard pressed to find someone who works as tirelessly and efficiently as Alexis. Alexis joined our team in 2008 and stepped into a, at times, hectic environment that definitely didn’t have much structure. She was instrumental in shaping the processes of our team but also our organization, which ultimately led to our successful sale to a PE firm. There was no task too small or ill-defined that Alexis wasn’t willing to jump on with both enthusiasm and an eye towards process improvement as well which is what you need in a startup environment. Yet she was able to grow with the organization as we became more mature. This led to her being promoted and ultimately stepping into the leadership role I left at SQAD just over a year ago. There was no one else I wanted to take over leading the team I had built. But lest you think she was all business; Alexis could bring some much-needed humor at just the right time. I hope to get the opportunity to work with Alexis again in the future and am happy to call her my friend today.
Nick Drake
I had the pleasure of working with Alexis for many years while she was at SQAD. Alexis is an amazing SaaS leader with a proven track record in leading Client Success / Client Service teams at both start-up and growth stage companies. Her passion for Customer Success is truly inspiring! It's evident in the way she approaches every interaction with clients and her unwavering commitment to making sure they feel heard and valued. She also has a unique gift for establishing trust and building rapport with clients very quickly. Her professionalism, strategic thinking, and ability to lead a high-performing team made her an invaluable member of SQAD. Lastly, Alexis always found a way to make work fun, which is a talent that’s not easy to come by. I would highly recommend Alexis to any company and would love the opportunity to work with her again in the future.
Mike Wiletzky
You’d be hard pressed to find someone who works as tirelessly and efficiently as Alexis. Alexis joined our team in 2008 and stepped into a, at times, hectic environment that definitely didn’t have much structure. She was instrumental in shaping the processes of our team but also our organization, which ultimately led to our successful sale to a PE firm. There was no task too small or ill-defined that Alexis wasn’t willing to jump on with both enthusiasm and an eye towards process improvement as well which is what you need in a startup environment. Yet she was able to grow with the organization as we became more mature. This led to her being promoted and ultimately stepping into the leadership role I left at SQAD just over a year ago. There was no one else I wanted to take over leading the team I had built. But lest you think she was all business; Alexis could bring some much-needed humor at just the right time. I hope to get the opportunity to work with Alexis again in the future and am happy to call her my friend today.
Nick Drake
I had the pleasure of working with Alexis for many years while she was at SQAD. Alexis is an amazing SaaS leader with a proven track record in leading Client Success / Client Service teams at both start-up and growth stage companies. Her passion for Customer Success is truly inspiring! It's evident in the way she approaches every interaction with clients and her unwavering commitment to making sure they feel heard and valued. She also has a unique gift for establishing trust and building rapport with clients very quickly. Her professionalism, strategic thinking, and ability to lead a high-performing team made her an invaluable member of SQAD. Lastly, Alexis always found a way to make work fun, which is a talent that’s not easy to come by. I would highly recommend Alexis to any company and would love the opportunity to work with her again in the future.
Mike Wiletzky
You’d be hard pressed to find someone who works as tirelessly and efficiently as Alexis. Alexis joined our team in 2008 and stepped into a, at times, hectic environment that definitely didn’t have much structure. She was instrumental in shaping the processes of our team but also our organization, which ultimately led to our successful sale to a PE firm. There was no task too small or ill-defined that Alexis wasn’t willing to jump on with both enthusiasm and an eye towards process improvement as well which is what you need in a startup environment. Yet she was able to grow with the organization as we became more mature. This led to her being promoted and ultimately stepping into the leadership role I left at SQAD just over a year ago. There was no one else I wanted to take over leading the team I had built. But lest you think she was all business; Alexis could bring some much-needed humor at just the right time. I hope to get the opportunity to work with Alexis again in the future and am happy to call her my friend today.
Experience
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Hunt Club
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United States
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Staffing and Recruiting
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100 - 200 Employee
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Sr. Managing Director
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Apr 2023 - Present
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VP, Atlas Customer Success
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Nov 2022 - Apr 2023
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Director, Talent Strategy
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Mar 2022 - Nov 2022
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Executive Director, Talent Strategy
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Aug 2021 - Mar 2022
We're a new category of search firm.Hunt Club helps companies find amazing passive talent + give well connected individuals (experts) a direct channel to help their network find amazing jobs. We deliver white glove service throughout the entire process.Referrers get rewarded, candidates get great opportunities and companies land passive talent. Everyone wins.
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Chief
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United States
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Think Tanks
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700 & Above Employee
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Chief Member
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Dec 2020 - Nov 2022
Chief is a private network built to drive more women into positions of power and keep them there. Chief is the only organization specifically designed for senior women leaders to strengthen their leadership journey, cross-pollinate ideas across industries, and effect change from the top-down. Chief is a private network built to drive more women into positions of power and keep them there. Chief is the only organization specifically designed for senior women leaders to strengthen their leadership journey, cross-pollinate ideas across industries, and effect change from the top-down.
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SQAD LLC
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United States
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Advertising Services
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1 - 100 Employee
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VP, Client Service
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Jul 2019 - Jun 2021
Led global Client Success, Onboarding, Training and Support team across 5 adtech platforms in 4 global offices.
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VP, Client Engagement
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Nov 2016 - Jul 2019
Developed Customer Success motion to proactively engage customers and advocate for the voice of customer. Grew team from 1 to 5 in two years.
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Regional Support Director
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Sep 2008 - Nov 2016
Consulted with advertisers, marketing and advertising agencies to optimize and customize their use of a suite adtech software.Led implementation, training and support in English and Spanish.Developed and managed all PR efforts and social media for Mediatools.
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Publicis Media
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United Kingdom
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Advertising Services
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700 & Above Employee
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Assistant Media Director
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2006 - 2008
Media Strategy Supervisor, Miller Lite (2007-2008) - Starcom, Chicago Procter&Gamble SSM AOR Strategy (2006-2007) - Mediavest, New York Media Strategy Supervisor, Miller Lite (2007-2008) - Starcom, Chicago Procter&Gamble SSM AOR Strategy (2006-2007) - Mediavest, New York
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GroupM
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United States
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Advertising Services
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700 & Above Employee
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Communications Manager
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2003 - 2006
Communications Manager: GlaxoSmithKline (2005-2006) Communications Analyst: Cingular Wireless / GlaxoSmithKline (2004-2005) Assistant Communications Analyst: AT&T Wireless (2003-2004) Communications Manager: GlaxoSmithKline (2005-2006) Communications Analyst: Cingular Wireless / GlaxoSmithKline (2004-2005) Assistant Communications Analyst: AT&T Wireless (2003-2004)
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Education
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Johns Hopkins University Advanced Academic Programs
Master of Science - MS -
Syracuse University
Bachelor of Arts - BA -
Insituto Internacional - Madrid, Spain
Study Abroad, Syracuse University