Experience

Pulitzer Hotels

• Spain
• Hospitality
• 1 - 100 Employee

• F&B Operations Manager

  • Mar 2022 - Present

  F&B Assistant Director F&B Assistant Director



Almanac Hotels

• Austria
• Hospitality
• 1 - 100 Employee

• F&B Supervisor

  • Mar 2020 - Feb 2022



Nobu Hotel Barcelona

• Spain
• Hospitality
• 1 - 100 Employee

• F&B Supervisor Opening Team

  • Sep 2019 - Feb 2020



Almanac Hotels

• Austria
• Hospitality
• 1 - 100 Employee

• F&B Supervisor

  • Mar 2018 - Sep 2019

  -Assisting with the creation and implementation of Standard Operating Procedures (F&B Outlets). -Manager of Banqueting & versatile at all departments of F&B, being assistant of 4 outlets/venues (Restaurant, Bar, Rooftop Terrace & Room service)-Be able to maintain and to ensure appropriate service levels of all F&B Outlets following the requisitions by standards.-Beverages cost control & keep updated the F&B inventories.-Be responsible to place orders of F&B Outlets.-Allocates sections of the F&B Outlets to all team members and assigns duties as required, to provide a smooth service.-Control that cashiering is carried out properly by the team-Ensures that all opening and closing procedures from F&B Outlets are carried out in accordance with SOP.-Make closing service reports and cash drops of the F&B Outlets.-Get different F&B reports for daily operations.-Conducts pre and post shift briefing session & Keep the team informed about priorities, special requests…and ensures high product knowledge within the F&B Outlets.-Handles, if it’s necessary, any kind of costumer verbal complaints, immediately, diplomatically and politely.-A positive and friendly attitude with all members and committed with the organization. -Open minded and able to manage constantly changes; by using complaints, changes and different opinions as opportunities for improvement.-Team work attitude, great attention to detail and good communication skills.-I’m committed to being a team player; always cooperating and supporting colleagues and superiors in operational and administrative tasks.-Polite and welcoming manners.-Able to work under pressure and highly motivated to learn from others.-Passionate about my work and I have the desire to progress and promote in my professional career.

• F&B Waiter, Opening Team

  • Oct 2017 - Feb 2018



Starwood Hotels & Resorts Worldwide, Inc.

• Hospitality
• 700 & Above Employee

• Sales Support - Starwood Brussels Complex

  • Aug 2016 - Jan 2017

  -Assist sales managers and also sales director. -Opera, Delphi and Starwood data programs. -Lanyon RFP’s and manual RFP’s. -Starwood Preferred Planner and Starchoice programs in order to be able to track and assign points to the clients. -Sales and Incentives Management System (SIMS) -Evaluate new markets and new associations -Reports such as BRM Report (Business Review Meeting), Group Reports, Customer Experience Index Report, Competition Check Report, Arrival List Report, Report of Starhot and Starbiz, BRG Reports (Vouchers), PPS (Profile Production Statistics), KBC Report etc.



W Barcelona

• Spain
• Hospitality
• 100 - 200 Employee

• Assistant Director of Banquets

  • Jan 2016 - Jul 2016

  -Assist the banquet team in multiple areas. -Assist the banquet director and the others managers in daily operative and administrative tasks. -BEO Meeting -Productivity File. -Control extra-staff & ETT Request. -Assist with the implementation of the new ETT request procedure. -Control and manage the events for the next week, update weekly report & daily events reports. -Control and update extra and night hours of Banqueting staff. -Control, planning and update schedules vacations and holidays or free days. -Collect the last update BEO’s in Opera. -Update all menus in Opera. -Update and maintain the online e-menus of banqueting department.



Grupo Temporing

• Spain
• Human Resources Services
• 100 - 200 Employee

• Camarero

  • Sep 2013 - Jan 2016



Generalitat de Catalunya

• Spain
• Government Administration
• 700 & Above Employee

• Ajudant de cuina

  • Sep 2011 - Sep 2013



Grupo Temporing

• Spain
• Human Resources Services
• 100 - 200 Employee

• Camarero

  • May 2010 - Sep 2011



Restaurant Drolma *

• Hotel Majestic, Barcelona

• Rank Manager

  • Nov 2008 - Jun 2009



Restaurant Malena*

• Lleida, España

• Camarero

  • Jun 2008 - Sep 2008



THT

• Spain
• Telecommunications
• 1 - 100 Employee

• Camarero

  • May 2007 - Sep 2007



Hotel Bayona

• La Panadella, Barcelona, Spain

• Camarero

  • May 2006 - Sep 2006