Experience

World Mosquito Program (WMP)

• Australia
• Non-profit Organizations
• 100 - 200 Employee

• Colombia Project Manager

  • Oct 2016 - Jun 2021

  Colombia - Lead, manage and accountable for the operating performance, infrastructure and financial management of the program in Colombia (Medellin & Cali), including resource management and provision of commercial, financial and governance advice in accordance with strategic priorities, plans, contractual obligations and relevant legislation. - Lead, develop and maintain strong partnerships, collaborations and networks with external stakeholders, including relevant local government authorities… Show more - Lead, manage and accountable for the operating performance, infrastructure and financial management of the program in Colombia (Medellin & Cali), including resource management and provision of commercial, financial and governance advice in accordance with strategic priorities, plans, contractual obligations and relevant legislation. - Lead, develop and maintain strong partnerships, collaborations and networks with external stakeholders, including relevant local government authorities in order to attract new funding /program grants. Show less



Fanalca S.A.

• Colombia
• Automotive
• 700 & Above Employee

• General Manager - Autoguayacan

  • Feb 2014 - Apr 2016

  Medellin - Colombia - Drive financial, commercial and after-sales regional business objectives, addressing strategies and tactics towards the goals achievement and strengthening customer loyalty, obtaining total annual sales above $20MM. - Lead dealer leadership planning, motivating solid and strategic business practices in online communications, seminars, industry events, CRM sales structure, customer relations and loyalty. - Create and promote optimal conditions to build and maintain enthusiastic employee… Show more - Drive financial, commercial and after-sales regional business objectives, addressing strategies and tactics towards the goals achievement and strengthening customer loyalty, obtaining total annual sales above $20MM. - Lead dealer leadership planning, motivating solid and strategic business practices in online communications, seminars, industry events, CRM sales structure, customer relations and loyalty. - Create and promote optimal conditions to build and maintain enthusiastic employee attitudes and morale. Show less



General Motors

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Senior Sales & After-Sales District Manager

  • Dec 2012 - Jan 2014

  Bogota - Colombia - Conduct regional vehicle/parts sales obtaining over $34MM in revenue and leader in market share objectives. - Responsible of dealer network inventory selection, sales effectiveness (retail & fleets) and customer experience satisfaction index. - Support dealers in implementing service-drive customer pay growth initiatives while increasing customer loyalty; oversight to secure the collective success of GMICA, as well as regional dealers increasing parts sales, customer satisfaction index… Show more - Conduct regional vehicle/parts sales obtaining over $34MM in revenue and leader in market share objectives. - Responsible of dealer network inventory selection, sales effectiveness (retail & fleets) and customer experience satisfaction index. - Support dealers in implementing service-drive customer pay growth initiatives while increasing customer loyalty; oversight to secure the collective success of GMICA, as well as regional dealers increasing parts sales, customer satisfaction index and management on warranty spending. Show less



Sachs Bikes - Motorcycles

• General Manager

  • Mar 2010 - Dec 2012

  Colombia - Key Player in restructuring company marketing/sales/after-sales operations and transformation changes to regain adequate profitability and growth trends in an extremely competitive motorcycle business environment.



General Motors

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Product Planning & Portfolio Manager

  • Jan 2008 - Jan 2010

  Cayman Islands B.W.I. - Accountable of vehicle product program planning for the Central America & Caribbean regions interacting with General Motors global planning and vehicle development project teams. - Lead vehicle line up for the Central America & Caribbean in order to have an adequate vehicle competitiveness with activities that include: price negotiation with sources, vehicle content – compliances - readiness, launch activities, sales training and the competitiveness of model portfolio.

• Service Manager

  • Mar 2007 - Jan 2008

  Cayman Islands B.W.I. - Service team leader for Central America & Caribbean responsible for dealership performance and service operation business growth, enhancing the proper customer satisfaction, warranty level reviews, rapid field problem resolution and providing the adequate dealer technical training/tools

• District Service Manager – Central America

  • Jan 2004 - Feb 2007

  Cayman Islands B.W.I. - Responsible for dealer service operations business growth with the enforcement of customer satisfaction, service policies & procedures, technical training and warranty administration/analysis. - Coordination of dealer technical support for effective field problem resolution.



Productos Autoadhesivos ARclad S.A.

• Colombia
• Manufacturing
• 200 - 300 Employee

• Production Director

  • Jul 2002 - Dec 2003

  Medellin, Colombia - Responsible for the overall production process, managing a group of 113 plant employees, in order to satisfy the customer product specifications and needs.

• Process Engineer

  • Jan 2002 - Jun 2002

  Medellin, Colombia - Coordinate the production and engineering team in the setup of a new paper converting line with the company’s ISO 9000 process standards.



Haas Automation, Inc.

• United States
• Machinery Manufacturing
• 700 & Above Employee

• Engineering Intern

  • Jul 1999 - Jan 2000

  Greater Los Angeles Area



General Motors

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Engineering Intern

  • Jan 1999 - Jun 1999

  Bogota, Colombia