Experience

Tennessee Department of Transportation

• United States
• Government Administration
• 700 & Above Employee

• IT Business Analyst SR

  • Dec 2016 - Present

  In December 2016, I became a state employee with the Tennessee Department of Transportation (TDOT) Information Technology (IT) Division. I joined TDOT IT as an IT Business Analyst SR on the Product Implementation Team which is a cross-functional team consisting of a variety of roles. We work in an agile and team collaborative environment. I am currently performing a business process analysis of existing TDOT grant management processes across several divisions who all manage state and federal grants. I will be documenting detailed processes and producing diagrams for each division and, then, performing analysis to determine whether these multiple divisions have enough commonality to benefit from an enterprise-level grant management system. I will be presenting this final analysis in an executive summary at the end of this project. I am excited to be part of a great team in TDOT IT. Our IT Business Analysts have our own BA Team which I am equally excited to be a part of. We work closely with the IT Product Owners, IT Project Managers and the Business Units. TDOT IT has many talented and innovative individuals, both in IT and the Business Units. A lot of new technologies and innovations are emerging at TDOT every day. I am proud to have been selected to be part of everything going on at TDOT! Show less



State of Tennessee

• Government Administration
• 700 & Above Employee

• IT Business Analyst

  • May 2012 - Dec 2016

  Performed risk assessment for an at-risk system which included extensive research and analysis to determine options, cost and benefits for a system upgrade along with the risk, probability, impact, mitigations and contingencies for not doing a system upgrade. Presented proposed solution to the Executive Director of IT. Performed extensive research and analysis to determine the root causes for an audit issue. Presented a Business Requirements Document to the Executive Director of IT listing root causes and proposed solutions, business process improvements and a strategy to accomplish the solution. The strategy was approved. Business Analyst for DHS projects. Facilitate team discussions, gather requirements, create swim lane diagrams to define process flows and document the requirements and design. Created Business Analyst documents for the new Project Management Office (PMO) project life cycle document template repository now being used by every DHS project. The content was presented to the Senior Business Analyst for review, discussion, revision and final approval. Business Analyst Mentor for two projects. Assisted with the effort to obtain disaster recovery plans for every application in the Department of Human Services (DHS) Agency. Contributed content for business continuity planning. Performed extensive research and analysis to determine the root causes for several State and Federal audit findings. Assisted in resolving the audit finding, determining a corrective action plan and drafting formal responses. Authored two new Agency policies, the DHS Agency Security Policies and Procedures and the DHS Agency Risk Management Policies and Procedures, first ever for the DHS Agency. Instrumental in creating the new Security Oversight Team to enforce audit and policy compliance in DHS. Worked with the Project Management Office in leading and managing the IRS Audit Management Project to ensure resolution on all audit findings by March 30, 2013. Show less



Lifeway Christian Resources

• United States
• Book and Periodical Publishing
• 700 & Above Employee

• Systems Engineer

  • 2000 - 2012

  Strategic planning to move application to new server with no production down time. Implemented a major 3rd party upgrade. Created an interface between two applications using embedded SQL. Produced proposals for a Wide Area Network (VPN) and a data polling package, both of which were accepted and implemented at LifeWay and operational to date. Involved extensive analysis. Created System Interface diagrams to document all LifeWay systems and interfaces, prior to the implementation planning for several new enterprise systems. Performed data mapping and analysis for a Retail Dashboard project. Subject Matter Expert for Retail data. Interviewed key people in multiple business areas to define current and projected reporting needs and documented current process work flows to optimize the new reporting model for the enterprise implementation of Oracle Discoverer. Worked with DBA team in data analysis and planning of Discoverer Star Schemas for Oracle data. Built business areas for Oracle Discoverer as part of a reporting team strategy. Proposed user changes to DBA group for Business Objects universe of Retail data. Worked with SQL developers to request changes to SQL views, triggers and stored procedures. Worked with network engineers to coordinate and plan migration of application to new server. Worked with vendors to formally request revisions, troubleshoot and resolve problems. Worked with high profile executive and trustees, warehouse, conference centers, LifeWay.com customers, 3rd Party vendors and call centers to provide extensive problem solving and resolution for highly visible projects. Created System Development Life Cycle documentation (SDLC) to coordinate change and delivery. Created technical documentation for projects, procedures and processes. Performed testing for development and Proof of Concept. Administrator for Report2Web, Business Objects and Oracle Discoverer. Resolved issues with user reports in Business Objects and Discoverer. Show less



The Christian Broadcasting Network

• United States
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Computer Analyst Programmer

  • Oct 1996 - Jun 2000

  CHRISTIAN BROADCASTING NETWORK, Virginia Beach, VA 1996 - 2000 Computer Analyst Programmer, Business Systems Department • Analysis, programming, technical support for multiple high visibility applications • Assisted in the implementation of ULTIPRO Payroll software • Developed application interfaces using SQL and Visual FoxPro • Developed and maintained Access data base • Report Writing in Crystal, Cognos and Access CHRISTIAN BROADCASTING NETWORK, Virginia Beach, VA 1996 - 2000 Computer Analyst Programmer, Business Systems Department • Analysis, programming, technical support for multiple high visibility applications • Assisted in the implementation of ULTIPRO Payroll software • Developed application interfaces using SQL and Visual FoxPro • Developed and maintained Access data base • Report Writing in Crystal, Cognos and Access



Naval electronics and systems engineering (NAVELEX)

• Programmer Analyst

  • Jul 1987 - Oct 1996

  NAVELEX, Naval Shipyard at Portsmouth, Virginia 1987 – 1996 Programmer Analyst, NAVELEX Government Contract 9-year Support CACI, INC., Virginia Beach, VA 1994 - 1996 PROSOFT, INC., Virginia Beach, VA 1993 – 1994 COMPUTER DYNAMICS, Virginia Beach, VA 1987 - 1992 • Programming and Analysis for NAVELEX and SPAWAR government projects • Worked from government defined specifications to make COBOL changes • Worked closely with government to write program specifications • Team collaboration among peer programmers to determine best solutions Show less



National Security Agency

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Computer Analyst

  • Sep 1983 - Jul 1987

  NATIONAL SECURITY AGENCY, Ft. Meade, MD 1983 - 1987 Computer Analyst, Time Sensitive Data Support to the Naval Security Group • Lead programmer analyst for the NSA Data Base Administration (DBA) group • Resolved data base issues and maintained data base integrity • Actively participated in all data base designs, reviews, expansions and reorganizations • Supervised schema changes and participated in three schema conversion projects • Maintained existing software and manually fixed corrupted data base pointers • Developed and implemented a dual data base recovery program Show less



NASA - National Aeronautics and Space Administration

• United States
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Scientific Programmer

  • Jun 1983 - Sep 1983

  • Secret security clearance • Worked jointly with a contract engineer to provide technical support to a NASA engineer • Developed graphs of data research findings taken from the NASA shuttle flights • Maintained existing software • Developed a program to check for possible data discrepancies that should not be graphed • Secret security clearance • Worked jointly with a contract engineer to provide technical support to a NASA engineer • Developed graphs of data research findings taken from the NASA shuttle flights • Maintained existing software • Developed a program to check for possible data discrepancies that should not be graphed