Advisory Partner

• Oct 2022 - Present

Solution focused Executive Coach

• Jun 2019 - Present

Executive coaching is aimed at improving the performance of high-powered executives within an organization and is similar to sports coaching for high-performance athletes. As a coach, I work with executives, leaders, and teams is to expose blind spots and challenge them to achieve greater levels of success. Executive coaching is aimed at improving the performance of high-powered executives within an organization and is similar to sports coaching for high-performance athletes. As a coach, I work with executives, leaders, and teams is to expose blind spots and challenge them to achieve greater levels of success.

BXT (Business, Experience and Technology) Works: Game Changer

• May 2019 - Oct 2022

•Experience Workshop Creator and Facilitator: Design, facilitate, and deliver immersive client design workshops to condense problem solving from months to days through a series of collaborative activities in a creative environment•Design Thinking Challenger: Infuse the principles from hospitality, theater, and management consulting to challenge and inspire the way people work, think, act, and connect. Harness the collective thoughts of leaders of global organizations to define bold aspirations, articulate their vision, and bring teams together to design transformative solutions in a way that helps reduce costs, boost productivity, and deliver smarter•Problem Reframe Solutioning: Ignite new thoughts and perspectives on a issue to get below the surface of what a client may think the problem is and expose the true challenge. Collaborate to solve in a new way and find the right answers at the highest value

PwC Operations Leader, Workplace from Facebook at PwC

• Aug 2018 - Oct 2022

•Product Manager: Lead global cross-functional team through new Workplace platform product launches, from strategy through execution. Launches include employee onboarding, eDiscovery, and social collaboration solutions•Insights Delivery: Address key client business issues through compelling storytelling, developing relevant use cases that result in solutions that solve business problems and increase employee engagement•Client Management: Interact with C-suite clients on a day-to-day basis, advising and proactively addressing needs and solving enterprise pain-points to drive employee satisfaction. Lead implementation rollouts of new enterprise collaboration solutions

Customer Impact Consultant

• Jul 2015 - Oct 2022

Providing clients solutions in user experience strategy, system implementation, project mgmt, business dev, customer experience and design, touchpoint analytics and customer journey mapping •User Experience Strategy: Designed, managed and led teams of HR & People Leaders, IT leaders, social media managers, and front-line workers to understand global user needs through ethnographic observations, usability studies and experiential evaluations to inform key opportunities to improve enterprise digital experiences connecting 1 million employees within one system. Managed a design, UX and development team in the client relations, scoping, design and production of digital experiences •System Development and Implementation: Enhanced and delivered exceptional people experiences by solving complex business problems across generations, geographies, and technologies. Drove collaboration and strategy across global business areas while connecting the unconnected through sustainable technology•Project Manager: Managed a team of 250+ resources from 4 different companies to drive the design and deployment of a $200+ million billing and operating support system implementation managing interdependencies and cross design impacts with other business areas •Executive Communication: Constructed and maintained integrated project communication with a focus on critical analysis and evaluation, executive/board communication, and strategic planning, to facilitate Program Sponsors to make strategic decisions and resolve program collisions•Customer Insights Gathering: Organized and executed multiple customer insights gathering methods to get feedback on various products, services, and processes to drive improvements for customers and internal operations, leading to higher customer satisfaction (NPS), improved loyalty and reduced churn

Account Manager

• Jun 2012 - Jul 2015

•Business Development Strategy and Execution: Collaborated with senior leadership to define pursuit strategies for over $80M in targeted new business revenue. Managed execution teams to support all phases of the deal pursuit including interactions with senior client buyers. •Sales Support: Supported sales representatives through meetings and presentations. Owned and coordinated the proposal development process providing research, review, and guidance for client specific deliverables.•Systems Training: Developed training programs/processes and provided in person and virtual demonstrations to Partners and staff on various in-house technologies to improve use and efficiency; including, CRM system, proposal repository, and offshore resources.•Financial Analysis and Budgeting: Synthesized and analyzed revenue forecasts on a pro forma basis for current client engagements and potential opportunities.

Accounting Analyst

• Sep 2008 - Aug 2011

• Saved roughly $187,000 a year by leading SEI team in the implementation of automated cash and asset reconciliation process• Saved roughly 48,000 EUR ($70,000) per year by assisting SEI Dublin Operations with trade processing efficiencies• Initiated Developmental assignment to SEI Dublin, Ireland to build firsthand experience in international markets; assisted in daily processes as well as training on Geneva Accounting System • Developed a new training program for business unit consisting of 575 employees• Developed a processes and procedures manual of daily activity to offshore tasks to India • Coordinated daily automated cash and asset reconciliation process • Analyzed weekly price movements and impacts in order to produce summary report for client • Team member for the 2010 SEI Rejuvenate Volunteer Trip to South Carolina

Assistant Sales Director - Health Division

• Jun 2008 - Aug 2008

•Recruited insurance agents to sell senior health products, resulting in securing 23 contracts. •Recruited insurance agents to sell senior health products, resulting in securing 23 contracts.

Financial Analyst Assistant

• May 2007 - Aug 2007

• Performed financial cost estimates of grants and contracts ranging from $300,000 to $5M, providing time critical cost estimates used to inform management decisions• Managed electronic submission of federal grant applications (NASA, NSF, grants.gov)• Administered the sign-off process for Space Department Grants Administrator • Performed financial cost estimates of grants and contracts ranging from $300,000 to $5M, providing time critical cost estimates used to inform management decisions• Managed electronic submission of federal grant applications (NASA, NSF, grants.gov)• Administered the sign-off process for Space Department Grants Administrator