Lauren Latham, MBA
Senior Accountant at Oppenheimer Companies, Inc.- Claim this Profile
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Bio
Credentials
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System Administrator Program Certificate
ProphixSep, 2023- Nov, 2024 -
Template Design
ProphixMay, 2023- Nov, 2024 -
All About Ad Hoc Analysis
ProphixApr, 2023- Nov, 2024 -
Prophix 101
ProphixApr, 2023- Nov, 2024 -
Career Wellness Nano Tips with Shadé Zahrai
LinkedInMar, 2023- Nov, 2024 -
Critical Thinking and Problem Solving
LinkedInMar, 2023- Nov, 2024 -
Customer Service: Serving Internal Customers
LinkedInMar, 2023- Nov, 2024 -
Managing Your Emotional Response to Workplace Stress
LinkedInMar, 2023- Nov, 2024 -
Defining and Achieving Professional Goals
LinkedInSep, 2022- Nov, 2024 -
Managing Your Career as an Introvert
LinkedInSep, 2021- Nov, 2024 -
Communication Foundations
LinkedInAug, 2021- Nov, 2024 -
Excel Essential Training (Office 365/Microsoft 365)
LinkedInAug, 2021- Nov, 2024 -
Microsoft Teams Essential Training
LinkedInJul, 2021- Nov, 2024
Experience
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Oppenheimer Companies, Inc.
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United States
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Food & Beverages
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1 - 100 Employee
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Senior Accountant
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Jun 2023 - Present
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Accounting Associate
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Jan 2022 - May 2023
- Ensure timely payment of invoices and availability of appropriate backup documentation- Assist with the monthly closing process including posting journal entries and reconciling accounts- Contribute to process improvement efforts related to efficiency, automation, and internal controls
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Customer Service Representative, Supply Chain
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Feb 2020 - Jan 2022
- Process orders and review shipment details including pricing, terms, shipping point, and delivery date- Develop and maintain collaborative relationships with customer service team, sales team, logistics team, manufacturing plant, warehouses and customers - Monitor and track shipments and resolve any quantity or lot discrepancies
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RAM Restaurant Group
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United States
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Food and Beverage Services
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1 - 100 Employee
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Server/Bartender
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Jul 2018 - Feb 2020
-Deliver food and beverages to guests and provide excellent customer service in a fast-paced restaurant environment -Encourage repeat business by establishing genuine relationships with customers -Deliver food and beverages to guests and provide excellent customer service in a fast-paced restaurant environment -Encourage repeat business by establishing genuine relationships with customers
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Tucanos Brazilian Grill
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United States
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Restaurants
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1 - 100 Employee
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Server/Bartender
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Oct 2014 - Jul 2018
- Fulfilled the basic duties of a bartender while displaying a professional and friendly demeanor and building workplace communication skills - Served in the position of Lead Trainer and helped management hire and train new staff members - Represented the business in multiple charity and fundraising events - Fulfilled the basic duties of a bartender while displaying a professional and friendly demeanor and building workplace communication skills - Served in the position of Lead Trainer and helped management hire and train new staff members - Represented the business in multiple charity and fundraising events
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Boise State University
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United States
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Higher Education
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700 & Above Employee
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Customer Satisfaction Specialist
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Aug 2013 - Jan 2015
- Managed projects related to relocation of product, markdowns, textbook inventory, and filling online orders - Trained new employees on cash register, general protocol, and customer service - Ensured customer satisfaction by responding to inquiries and resolving conflicts - Managed projects related to relocation of product, markdowns, textbook inventory, and filling online orders - Trained new employees on cash register, general protocol, and customer service - Ensured customer satisfaction by responding to inquiries and resolving conflicts
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Zoo Boise
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Environmental Education Intern
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Jun 2014 - Sep 2014
- Created and implemented innovative science and ecology lessons for summer camps - Interacted with the public in teaching roles, to further the organization’s conservation efforts - Created schedules and oversaw a staff of volunteers - Created and implemented innovative science and ecology lessons for summer camps - Interacted with the public in teaching roles, to further the organization’s conservation efforts - Created schedules and oversaw a staff of volunteers
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Education
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Western Governors University
Master's degree, Business Administration and Management, General -
Boise State University
Bachelor's degree, Ecology and Evolutionary Biology