Experience

Luxury Presence

• United States
• Technology, Information and Internet
• 400 - 500 Employee

• Content Specialist

  • Sep 2022 - Present

  •Responsible for quality assurance and overseeing content services for luxury real estate clients•Editing real estate articles, community guides, agent bios, and miscellaneous copywriting pages•Partnering with account management and support teams to uphold high standards for content and resolve client escalations•Addressing content revisions and assisting in coordinating content delivery to clients

• Quality Assurance Assistant

  • Jul 2022 - Sep 2022

• Editor

  • Mar 2022 - Jul 2022

  • Reviewed and revised community guides and search-engine optimized articles for real estate websites• Performed research on real estate process, communities, and market reports• Edited content for quality, voice, accuracy, grammar, spelling, punctuation, and format according to stylistic guidelines• Reliably and proactively met guidelines and communicated effectively with editing team



Fella Digital Publishing

• remote

• Content Writer

  • May 2020 - Mar 2022

  • Wrote detailed product reviews, user guides, and comparison articles for client website • Performed independent, thorough research on technical specifications and features of products • Created comparison charts and located relevant images and videos to supplement readers' understanding • Reviewed and edited content to follow stylistic guidelines and upheld high standards while meeting deadlines • Wrote detailed product reviews, user guides, and comparison articles for client website • Performed independent, thorough research on technical specifications and features of products • Created comparison charts and located relevant images and videos to supplement readers' understanding • Reviewed and edited content to follow stylistic guidelines and upheld high standards while meeting deadlines



Self-employed

• Independent Contractor - Short-term Projects

  • Mar 2020 - May 2020

  • Reviewed internal documentation for WordPress plugin and updated technical web pages to give effective instructions for use of software • Edited and synopsized content for start-up website, which involved creating outline and summaries for project overview pages and aiding with website architecture and logical layout/flow of content • Adapted and responded to evolving information and assignments as part of collaborative online team • Reviewed internal documentation for WordPress plugin and updated technical web pages to give effective instructions for use of software • Edited and synopsized content for start-up website, which involved creating outline and summaries for project overview pages and aiding with website architecture and logical layout/flow of content • Adapted and responded to evolving information and assignments as part of collaborative online team



UnityPoint Health - St. Luke's

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Rehabilitation Therapy Tech

  • Sep 2015 - May 2016

  • Assisted in functional mobility training, strengthening, stretching, ROM activities, ADL training and patient transfers under direction of physical and occupational therapists across various hospital floors • Responded in timely manner to various patient care needs • Followed safely guidelines and standards of care • Set up assistive devices, such as walkers, wheelchairs, slide boards, towel rolls, crutches and canes • Routinely cleaned equipment, changed bed sheets and pillowcases, restocked linen and supplies • Completed clerical tasks including G-code audit • Performed daily therapy scheduling Show less



TripleCurve, LLC

• Content Writer and Editor

  • Mar 2014 - 2016

  • Wrote and edited clear, concise product descriptions and articles • Consistently followed in-house style guide and performed HTML formatting • Routinely exceeded weekly quotas within collaborative, remote team environment • Wrote and edited clear, concise product descriptions and articles • Consistently followed in-house style guide and performed HTML formatting • Routinely exceeded weekly quotas within collaborative, remote team environment



University of Illinois Urbana-Champaign

• United States
• Higher Education
• 700 & Above Employee

• Executive Office Assistant

  • Oct 2011 - Jan 2014

  • Updated personnel and student records, payroll histories, vacation-sick leave reports • Maintained electronic and physical filing system for confidential HR documents, grants, and financial records • Created spreadsheets and hiring documents • Scanned and copied confidential files and managed document organization routines • Wrote professional letters for job search committees • Arranged itinerary packets and awards for departmental events • Trained fellow student worker in administrative tasks Show less



M.C. Dean, Inc.

• United States
• Design Services
• 700 & Above Employee

• Technical Writing Summer Intern

  • May 2013 - Aug 2013

  • Created and edited highly detailed project proposal documents, test plans, spreadsheets, bills of materials • Co-created automation department brochure and web page edits • Collaborated with engineers to create project database spreadsheet containing ten years' worth of technical data • Communicated with project managers and engineers • Created and edited highly detailed project proposal documents, test plans, spreadsheets, bills of materials • Co-created automation department brochure and web page edits • Collaborated with engineers to create project database spreadsheet containing ten years' worth of technical data • Communicated with project managers and engineers



International Society of Arboriculture

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Process and Procedure Specialist Summer Intern

  • May 2012 - Aug 2012

  • Performed quality assurance and revised procedural documents for administrative, certification, finance, and marketing departments • Maintained organization and filing system of procedure revisions in accordance with audit guidelines • Performed quality assurance and revised procedural documents for administrative, certification, finance, and marketing departments • Maintained organization and filing system of procedure revisions in accordance with audit guidelines



Parkland College Bookstore

• Champaign, IL

• Cashier/Student Worker

  • May 2009 - Aug 2011

  • Cashiered, answered phones, assisted customers • Organized books, counted inventories, stocked shelves • Welcomed every customer with a smile :) • Cashiered, answered phones, assisted customers • Organized books, counted inventories, stocked shelves • Welcomed every customer with a smile :)