Experience

EML

• Australia
• Insurance
• 700 & Above Employee

• Case Management Specialist

  • Dec 2022 - Present



Priority Care Health Solutions

• Australia
• Business Consulting and Services
• 1 - 100 Employee

• Injury management advisor

  • Apr 2022 - Nov 2022

  - Providing triage advice for reported injuries - Developing case files for the injured workers and making contact with the stakeholders / Return to work coordinators -Planning and organising client meetings -Preparing focused Powerpoint Presentations -Analysing various strategies to meet client requirements - Nominating preferred medical provider and arranging relevant paperwork - Processing Pre-Employment Medical referral requests via various stakeholders - Handling complaints and queries - Providing Quality Assurance checks on the results and services provided by PCHS



Red Ocean Communication and PR Lahore

• PR and Strategic Marketing Executive

  • May 2021 - Mar 2022

  - Devising marketing strategies keeping in view the current trends - Maintaining effective client relations - Formulate communication strategies to meet client's KPIs - Networking to develop strong relationships with media professionals - Researching media buying plans, prioritising cost-effective content with maximum impact - Devising marketing strategies keeping in view the current trends - Maintaining effective client relations - Formulate communication strategies to meet client's KPIs - Networking to develop strong relationships with media professionals - Researching media buying plans, prioritising cost-effective content with maximum impact



Coles Group

• Australia
• Retail
• 700 & Above Employee

• Customer Service Supervisor

  • Mar 2020 - Mar 2021

  - Floor in charge for Service department - Responsible for building effective customer relations - Managing customer service employee's rosters - Handling Customers in-person and telephone queries - Responsible for training new recruits and providing time to time training - Floor in charge for Service department - Responsible for building effective customer relations - Managing customer service employee's rosters - Handling Customers in-person and telephone queries - Responsible for training new recruits and providing time to time training



ACLAN Pakistan

• E-commerce and Social media Associate

  • Jul 2019 - Jan 2020

  - Developing integrated campaign strategies incorporating media outreach for clients - Maximising organic website traffic via various SEO techniques - Establishing campaign KPI metrics across social media platforms - Developing integrated campaign strategies incorporating media outreach for clients - Maximising organic website traffic via various SEO techniques - Establishing campaign KPI metrics across social media platforms



Stories beyond Street

• Pakistan

• Co-Founder

  • Aug 2018 - Jul 2019

  - Providing PR and Marketing services to businesses - Providing Strategic recommendations to clients to maximise productivity - Providing PR and Marketing services to businesses - Providing Strategic recommendations to clients to maximise productivity