Nadia Hasnain
Senior Delivery Lead at Foodstuffs North Island Limited- Claim this Profile
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Bio
Parita Pai, PMP
Nadia has great technical leadership skills and has an amazing can-do attitude. I had the opportunity to work with her on multiple projects at health Alliance. She has excellent communication skills and comes up with great ideas to meet the customer need in a smart lean way. She is also able to engage with stakeholders at all levels due to her technical competence, delivery focus and attitude to put customer first. She has recently done her PMP certification, and I think she would make a great Project manager. I wish her all the best!
Pete Tashkoff
I worked alongside Nadia for from the start of 2018 to the 3rd quarter 2019, while I was contracted to HealthAlliance to perform agile transformation activities in the Digital and Mobility division, a unit of about 130 people. As part of that transformation we reorganized traditional teams into squads set up as scrum teams, running scrum. From the start Nadia distinguished herself by her energy, positivity, and willingness to engage and learn. Nadia emerged naturally as a leader for her team, helping her colleagues adopt agile, acting as an informal coach for her team, and facilitating scrum events. Her effectiveness in leadership is enhanced by her personal style, which is friendly, encouraging, and supportive, while at the same time setting high standards and expecting them to be met. Nadia was quick to seek opportunities to certify her new skills in agile, and has continued to test herself constantly against global standards by extending her certifications in agile, Scaled Agile, and the PMI professional project manager certification (PMP). I am sure that Nadia's mix of skills, innate capability, life-long-learning approach, and personal style will continue to ensure her success wherever her career may take her.
Parita Pai, PMP
Nadia has great technical leadership skills and has an amazing can-do attitude. I had the opportunity to work with her on multiple projects at health Alliance. She has excellent communication skills and comes up with great ideas to meet the customer need in a smart lean way. She is also able to engage with stakeholders at all levels due to her technical competence, delivery focus and attitude to put customer first. She has recently done her PMP certification, and I think she would make a great Project manager. I wish her all the best!
Pete Tashkoff
I worked alongside Nadia for from the start of 2018 to the 3rd quarter 2019, while I was contracted to HealthAlliance to perform agile transformation activities in the Digital and Mobility division, a unit of about 130 people. As part of that transformation we reorganized traditional teams into squads set up as scrum teams, running scrum. From the start Nadia distinguished herself by her energy, positivity, and willingness to engage and learn. Nadia emerged naturally as a leader for her team, helping her colleagues adopt agile, acting as an informal coach for her team, and facilitating scrum events. Her effectiveness in leadership is enhanced by her personal style, which is friendly, encouraging, and supportive, while at the same time setting high standards and expecting them to be met. Nadia was quick to seek opportunities to certify her new skills in agile, and has continued to test herself constantly against global standards by extending her certifications in agile, Scaled Agile, and the PMI professional project manager certification (PMP). I am sure that Nadia's mix of skills, innate capability, life-long-learning approach, and personal style will continue to ensure her success wherever her career may take her.
Parita Pai, PMP
Nadia has great technical leadership skills and has an amazing can-do attitude. I had the opportunity to work with her on multiple projects at health Alliance. She has excellent communication skills and comes up with great ideas to meet the customer need in a smart lean way. She is also able to engage with stakeholders at all levels due to her technical competence, delivery focus and attitude to put customer first. She has recently done her PMP certification, and I think she would make a great Project manager. I wish her all the best!
Pete Tashkoff
I worked alongside Nadia for from the start of 2018 to the 3rd quarter 2019, while I was contracted to HealthAlliance to perform agile transformation activities in the Digital and Mobility division, a unit of about 130 people. As part of that transformation we reorganized traditional teams into squads set up as scrum teams, running scrum. From the start Nadia distinguished herself by her energy, positivity, and willingness to engage and learn. Nadia emerged naturally as a leader for her team, helping her colleagues adopt agile, acting as an informal coach for her team, and facilitating scrum events. Her effectiveness in leadership is enhanced by her personal style, which is friendly, encouraging, and supportive, while at the same time setting high standards and expecting them to be met. Nadia was quick to seek opportunities to certify her new skills in agile, and has continued to test herself constantly against global standards by extending her certifications in agile, Scaled Agile, and the PMI professional project manager certification (PMP). I am sure that Nadia's mix of skills, innate capability, life-long-learning approach, and personal style will continue to ensure her success wherever her career may take her.
Parita Pai, PMP
Nadia has great technical leadership skills and has an amazing can-do attitude. I had the opportunity to work with her on multiple projects at health Alliance. She has excellent communication skills and comes up with great ideas to meet the customer need in a smart lean way. She is also able to engage with stakeholders at all levels due to her technical competence, delivery focus and attitude to put customer first. She has recently done her PMP certification, and I think she would make a great Project manager. I wish her all the best!
Pete Tashkoff
I worked alongside Nadia for from the start of 2018 to the 3rd quarter 2019, while I was contracted to HealthAlliance to perform agile transformation activities in the Digital and Mobility division, a unit of about 130 people. As part of that transformation we reorganized traditional teams into squads set up as scrum teams, running scrum. From the start Nadia distinguished herself by her energy, positivity, and willingness to engage and learn. Nadia emerged naturally as a leader for her team, helping her colleagues adopt agile, acting as an informal coach for her team, and facilitating scrum events. Her effectiveness in leadership is enhanced by her personal style, which is friendly, encouraging, and supportive, while at the same time setting high standards and expecting them to be met. Nadia was quick to seek opportunities to certify her new skills in agile, and has continued to test herself constantly against global standards by extending her certifications in agile, Scaled Agile, and the PMI professional project manager certification (PMP). I am sure that Nadia's mix of skills, innate capability, life-long-learning approach, and personal style will continue to ensure her success wherever her career may take her.
Credentials
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Jira Fundamentals Badge
AtlassianMay, 2023- Oct, 2024 -
Professional Scrum Master™ I (PSM I)
Scrum.orgAug, 2018- Oct, 2024 -
Project Management Professional (PMP)®
Project Management InstituteOct, 2021- Oct, 2024 -
PRINCE2 Agile® Practitioner CPD
AXELOS Global Best PracticeOct, 2021- Oct, 2024 -
ITIL® 4 Foundation CPD
AXELOS Global Best PracticeDec, 2020- Oct, 2024 -
Certified SAFe® 4 Agilist
Scaled Agile, Inc.Aug, 2019- Oct, 2024 -
Oracle Certified Implementation Specialist - Meter Data Management 2.0
Oracle -
Oracle Utilities CC&B Certified Implementation Specialist
Oracle
Experience
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Foodstuffs North Island Limited
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New Zealand
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Retail
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400 - 500 Employee
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Senior Delivery Lead
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Mar 2023 - Present
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healthAlliance
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New Zealand
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Hospitals and Health Care
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400 - 500 Employee
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Project Manager
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Jan 2022 - Jun 2023
• Working as Project Manager in the Rapid Works Portfolio that delivers medium sized projects at fast pace. Currently managing multiple Application and Infrastructure upgrade projects. - Responsible for all the stages of the project including budgeting, resourcing, technical planning, roll-out and support. • Well-versed in Project Management, Timesheet and Agile tools. • Well-versed in Agile Methodology and used Scrum in some of my projects.
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Technical Application Consultant
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Jan 2016 - Jan 2022
• Working as Technical Lead on multiple projects including Technical Debt Remediation, Server Migration from local datacenters to cloud, SQL databases migration from unsupported platforms and various application upgrades. • Working as Technical Lead in Operations Team that support over 200 applications with 40+ Tier 1 (24x7) applications. I am also On-Call for these applications. Major applications include SAP Business Objects, 3M HIS, Blue Prism RPA, Payroll, Risk Monitor systems. • Working on Problem Tickets in my team’s space.• Well versed in the Change Control Process of healthAlliance Work as 2IC for my manager.• Working as Scrum Master and initiated the Agile way of working in my team. • Always seeking opportunities for Continuous Improvement, documentation for On-Call Resources, Patching Testing, move to SharePoint 2013, move to KeyPass, updating CMDB are some of my achievements. Show less
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Team Leader Application Support
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Nov 2015 - Dec 2016
• Provided support and point of contact for my portfolio of applications comprised of Tier 1 Patient Admin Systems used by Counties, Waitemata and Auckland District Health Boards.• Responsible for assisting the Manager in delivery of the workload of team and contributed towards strategic planning and the service improvement plan of the portfolio. • Worked closely with the Manager, direct reports and the wider IT team, in the management of workload volumes, KPI targets, and adherence to the ITIL/SDLC processes defined and in use by Health Alliance, in order to deliver quality service, create business value, and maintain/deliver systems for the health Alliance customer base. • Also lead and mentored team members through effective delegation, performance development and appraisals, and learning and development planning. Show less
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Technical Applications Consultant
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Jul 2015 - Oct 2015
• Worked as 2nd/3rd level technical application support for the users of Patient Admin applications used by Counties, Waitemata and Auckland District Health Boards. • Provided design, installation, technical configuration and support for the applications in my portfolio. • Worked closely with ICT, DBA, Development and System Support Teams and interacted with vendors that supply / support the applications.• Contributed to the ongoing improvement of the systems by recommending and implementing architectural and infrastructure changes to resolve issues, enhance performance and/or increase resilience. • Also On-Call for After Hours Support as part of a rotational roster. Show less
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Trainer
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Jan 2006 - Dec 2015
- Conducted 9 Live Virtual Class training of Oracle Utilities Meter Data Management for Oracle University since Aug 2013 till date. - Conducted CC&B Functional Training for Implementers through Oracle University at Sui Northern Gas Pipelines Ltd. in Lahore, Pakistan in Sept 2008, at Oracle Office, Dubai for GTS in Feb 2008 and at Moalajah, Ajman, UAE in Sept 2006. - Conducted 9 Live Virtual Class training of Oracle Utilities Meter Data Management for Oracle University since Aug 2013 till date. - Conducted CC&B Functional Training for Implementers through Oracle University at Sui Northern Gas Pipelines Ltd. in Lahore, Pakistan in Sept 2008, at Oracle Office, Dubai for GTS in Feb 2008 and at Moalajah, Ajman, UAE in Sept 2006.
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Infotech Pvt. Ltd.
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Karāchi, Sindh, Pakistan
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Senior System Analyst
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Sep 2014 - Jun 2015
• Worked as Senior Systems Analyst on the implementation of Oracle Utilities Customer Care & Billing at Peshawar Electricity Supply Company. Responsible for the overall solution design, documentation of To-Be processes, planning and defining the strategies for Training, Testing, Deployment and Cut-over. • Responsible for defining the configuration for all modules in scope including but not limited to Customer Master Data, Rates, Field Activities, Credit & Collections, Batch Processes etc. • Worked as Senior Systems Analyst on the implementation of Oracle Utilities Customer Care & Billing at Peshawar Electricity Supply Company. Responsible for the overall solution design, documentation of To-Be processes, planning and defining the strategies for Training, Testing, Deployment and Cut-over. • Responsible for defining the configuration for all modules in scope including but not limited to Customer Master Data, Rates, Field Activities, Credit & Collections, Batch Processes etc.
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Sourcetech Enterprises Pvt. Ltd.
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Pakistan
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Information Technology & Services
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Project Lead
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May 2013 - Sep 2014
• Team Lead for CC&B Customer Web Self-Service Project implemented at Palm Utilities, Dubai. It is an online portal where the customers can view their account information, bills and payment history, update personal information and log complaints. The customers can pay bills that would reflect in the back-end Customer Care & Billing application real-time. Responsible for managing the overall project along with liaising with the business users for requirements analysis, development, UAT and roll-out activities. • Involved in the pre-sales activities of Oracle Utilities products in Middle East region. Show less
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Project Manager/ Lead Architect
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Jun 2008 - May 2013
• Senior Systems Analyst/ Team Lead for Oracle CC&B Support Project at Sui Northern Gas Pipelines Ltd., Lahore, Pakistan. Responsible for managing the overall project along with issues resolution, delivery of solution and deployment. Go-Live of the project is planned for May 02, 2013. • Responsible for writing proposals and project planning for new and prospect projects of the company along with budget and costing. • Involved in the post-implementation support services at Sui Northern Gas Pipeplines Ltd (SNGPL), the leading Gas Utility Company at Lahore, Pakistan after successfully implementing CC&B within time and budget for over 3.5 million customers.• Lead the complete CC&B implementation at SNGPL along with Oracle, involved in planning and management of the overall project reporting directly to the senior management of the company. • Lead the User Acceptance Phase at SNGPL leading a team of approx 25 people with business & IT resources. • Planned the End User Trainings for over 1000 users of SNGPL across 40+ locations. • Managed the Discovery, Analysis & Assembly phases of the project.• Leading the Sourcetech’s team of architects & designers in designing the solution, gap analysis, development needs and delivery of the solution to the business along with setting up of the configuration. Show less
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Deputy Manager - Functional Lead (CIS Implementation)
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Jan 2004 - Apr 2008
• Lead the Functional area of the Customer Information and Billing System (CC&B ®) implemented at SSGC. • Planned & defined strategies for Go-Live & Roll-out of CC&B. • Defined & developed Training Courses for End Users across 10 different departments. • Involved in training of implementers during the implementation. • Lead the Parallel Run phase of the project managing the successful running of Legacy & Test CIS systems. • Lead the User Acceptance Test of the CIS project, coordinating in training of the new system processes, validating and verifying the processes and responsible for the sign-offs of the UAT. • Involved in Planning, Designing & Development of business specific activities of CIS with consultants of SPL WorldGroup. • Managing the Testing, Design & Reports Teams of the project along with managing 9 Customer-Centric departments. • Wrote documents of the new business processes at SSGC keeping in view the CIS application after the end of Process Analysis phase. • Designing & defining the complex Configuration data setup in CC&B. Show less
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Team Leader & Solution Designer
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Sep 2002 - Dec 2003
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Team Leader & Solution Designer/Developer
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May 2002 - Dec 2002
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Solution Engineer
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Dec 2000 - Apr 2002
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Education
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1998 - 2001
University of Karachi
BS, Computer Science
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